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According to a new AARP survey, more than three-quarters of Americans over age 65 know little or nothing about the federal government's initiative to replace their Medicare cards. And that makes them susceptible to scammers intent on taking advantage of the confusion.
Scammers posing as Medicare representatives have already been calling beneficiaries demanding a processing fee. Other fraudsters are telling beneficiaries that they are owed a refund from transactions on their old card and then asking for bank account information to process the reimbursement. Medicare will never ask an enrollee for a bank account number, and no refunds are owed.
The new cards are free. Medicare officials have emphasized that they will never call beneficiaries about the cards, which are being mailed out by the Social Security Administration. Oregon is one of the first states to receive the new cards. So just hang up on the scammers.