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Thisprivacy policy applies to AO Kaspersky Lab, located at bldg. 3, 39A, Leningradskoe Shosse, Moscow, 125212, Russian Federation or the respective affiliate(s), which is/are directly stated in a consent which refers to the present Privacy Policy ("Kaspersky", "Company" or "we"). It does not apply to Kaspersky websites that do not display or link to this Privacy Policy or that have their own Privacy Policy. It also does not apply to Kaspersky's services and products unless they are linking to this Privacy Policy.

In this Privacy Policy we inform you about the processing and the privacy of your personal data when using our websites or webservices. As a security expert company, data privacy and data security are very important to us. Therefore, we are committed to respecting and protecting your privacy and to handling your personal data confidentially.

If you have any questions or comments regarding the processing of your personal data and Kaspersky's privacy practices or if you would like us to update information or preferences you provided to us, please contact our data protection officer at or directly by post or email: Kaspersky Labs GmbH, DPO AO Kaspersky Labs, Despag-Strasse 3, 85055 Ingolstadt, Germany, d...@kaspersky.com.

For the process of retrieving your requested information from our websites or webservices, our servers store certain data needed for service delivery and/or for statistical or security purposes in anonymized or pseudonymized form (pseudonymized form means data is collected under a pseudonym, i.e. a unique random alphanumeric string generated internally in order to identify each data record). In this context, general information is processed, such as your domain name or browser type. These data do not enable us to draw conclusions regarding your identity. These anonymized or pseudonymized data are deleted promptly after their statistical evaluation.

We do not process any "Special Categories of Personal Data" about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data for the purpose of uniquely identifying you), unless otherwise required by the local applicable laws on the definition and processing of "Special Categories of Personal Data".

To extent required by the applicable local law, the processing of your personal data in certain scenarios must comply with the applicable local law requirements, including but not limited to separate consent and data protection impact assessment, retention period, legal basis and other local applicable requirements.

For providing a website or our webservices, we collect and process personal data that your internet browser automatically transmits to us, which is date and time of the retrieval of one of our websites or webservices, your browser type and browser settings and your IP address.

Our legal basis for processing your personal data is safeguarding our legitimate interests which lie in providing an access to our websites or webservices and ensuring the technical functionality of the website or webservices.

During your use of our websites or webservices we may process your IP address, network provider, browser type, visited domain names, and other information about your client environment (such as model of your device, operating system, screen resolution, etc.).

We may also process information about which Kaspersky websites and webservices you use and how you use them, the web page you were visiting immediately prior to visiting our website or webservices, pages of our website or webservices that you visited, the time spent on those pages or services, information you searched for on our website or webservices, access times and dates, and other statistics.

Cookie files are files or fragments of information that may be stored on your computer or other Internet-compatible end user devices (for example, smartphones and tablets) when you visit our websites or use our webservices. This information frequently consists of alphanumeric strings that uniquely identify your computer or end user device, but they may also contain other information.

A list of the cookies we use, descriptions of the purposes of the cookies and further information on the respective cookies are given in the cookie center on the specific websites of our company or in the relevant consents or agreements.

Account registration. In order to use the Service and have access to all of its functions, you will need to create a personal account, which requires you to provide us with your email address (which will be your user name) and a password. We will only process and use this data in order to provide you the Service, unless it is allowed by applicable law or you expressly consent to a processing or use for other purposes (for example to receive useful news on Kaspersky products and services via email). You may also need to provide us your mobile phone number for the purpose of additional protection of your account from unauthorized access. We will only use your mobile phone number to send you authorization security codes.

Account Settings and purchases. You may review, update or correct your account data, password, and preferences or even delete your account at any time using the "Account Settings" function. Additionally, you will be able to review your purchase history from our web store provider. In Account Settings, you are also able to link a bank card for easy purchases of additional Kaspersky products and services. If you activate this option, our web store provider will attach your bank card data with your account and keep it for future orders. Kaspersky will establish a special link to your web store provider account and will place orders on your behalf whenever they are performed by you. Our web store provider also gives us the information about expiration date of your bank card and the last 4 symbols of your bank card number. However, we will have no access to other data of your credit card stored by our web store provider. The linkage to your account will only be established technically by an internal User ID and password combination. These credentials will not grant us access to your bank card or other personal data stored by our web store provider. The internal User ID is used for triggering orders from you made through the web store.

Devices. After registration, you will be able to manage all of your devices you secure using Kaspersky products. You can, for example, secure lost or stolen devices, easily check the status of Kaspersky products on each device or fix existing problems. To do that, you need to connect these devices using the "Devices" function. In that case, a link between your account and the devices you connect will necessarily be established. This will, of course, only be used for the purpose of providing you with the "Devices" function, unless it is allowed by applicable law or you expressly opt in to use it for other purposes.

Licenses. You can manage all of your Kaspersky product licenses using the "Licenses" function by adding your valid activation code(s) for each product and connect it to the device it is used on. You can also choose to be reminded of expiring licenses automatically or use the auto-renewal function. Reminders will only be sent to you by email if you expressly requested it.

Support. If you request support from our Customer Service using support services, we will ask you for information needed to enable us to provide you with such support, such as your registration/ license number, the last 4 symbols of your bank card number used for purchasing the license, email address, and information about the product your problem relates to, your computer hardware, software and the nature of the problem you are experiencing. Furthermore, it may be helpful or even necessary for this purpose to send us files you are experiencing problems with via the "Upload" function. These may also contain personal data, such as user specific or otherwise personally identifiable file names, meta data or contents. It is, of course, always your choice whether you want to upload files or not. In case you do, please refer to our Regulation on Data Provisioning linked to the upload service and accept it at first.

Account registration. If you want to use Kaspersky Business Hub and have access to the products available in Kaspersky Business Hub, you need to create a personal account. To do this, you need to enter your email address (which will be used as your username) and a password. We will only process and use this data to provide you with Kaspersky Business Hub functionality and the products used in Kaspersky Business Hub. This data will only be processed and used for other purposes if you give your explicit consent (for example, to receive the latest news about Kaspersky products and services by email, or to be contacted about your Kaspersky product reviews). You can also provide your mobile phone number to further protect your account from unauthorized access, as well as a security question to regain access to your account if you forget your password. We will only use your mobile phone number to send security codes during your authorization.

Licenses. You can manage licenses for Kaspersky products that are available to you on Kaspersky Business Hub by using the "Licenses" function. To do this, you must add valid activation codes for each product that you use. We can send you an automatic license expiration reminder by email.

Support. When you contact Customer Service by using our support services, we will ask for the necessary information to provide you with support (for example, your license number, email address, information about the product that caused the problem, information about computer hardware and software, and a description of the problem). These files may also contain personal data, such as user or identifiable file names, metadata, or file content. You may send these files at your sole discretion.

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