Total Quality Management Diploma from UK
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Total Quality Management Diploma
The Total Quality Management Diploma (TQM designed to give the student a strong understanding of TQM and how to apply it in a professional work environment.
Who should attend?
§ This distance teaching Total quality management Diploma has been designed for Quality Managers, Quality officer, employee and everyone interest in TQM.
How will I benefit?
§ Enhance your career development
§ Achieve a professionally
§ Help your organization improve its performance and customer satisfaction
§ Provides an introduction into Total quality management systems
§ Feedback from expert tutors
What's included?
§ 6 modules course
§ Supporting documents
§ Tutor support
§ get a copy of EFQM Model 2013 & ISO 9001:2015 included
§ The course consists of 6 modules covering the following topics:
Module -1 Concept of Quality
§ The Meaning of Quality
§ Quality from the Consumer's Perspective
§ Quality from the Producer's Perspective
§ Quality from the Consumer's Perspective
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Module -2 Concept of TQM
§ The Evolution of Total Quality Management
§ Quality gurus
§ Principles of Total Quality Management
Module -3 Quality Management system
§ QMS Element
§ ISO 9001-2015
§ High Level Structure
§ Quality Management System Audit
§ Quality tools
§ Standard Work
§ QFD
§ Kanban System
§ JIT
§ One Point Lesson
Module -4 Total Quality Control
§ Quality Measurement
§ The Cost of Quality
§ The Cost of Achieving Good Quality
§ The Cost of Poor Quality
§ Measuring and Reporting Quality Costs
§ The Effect of Quality Management on Productivity
Module -5 Organization Excellence
§ Quality Awards
§ EFQM Model
§ EFQM Fundamentals Concepts
§ EFQM Criteria
§ Enabler’s criteria
§ Strategy
§ Leadership
§ People
§ Partnerships
§ Processes
§ Result criteria
§ Customer Result
§ People Result
§ Society Result
§ Key performance Result
§ RADAR Logic Assessment
§ Self-Assessment Based on EFQM
§ Suppression Document
Module – 6 Benchmarking
§ Benchmarking Tool Definition
§ Benchmarking Process