Moved cache data to /Users/andrewtj/Library/Application Support/Subsurface/cloudstorage/97ff094cf8b87809.2. Please try the operation again.

[andrew.tr...@gmail.com]

When I started Subsurface (6.0.5576-CICD-release) today on my Mac mini (14.8.7), I initially got the "Unable to look up revision" error to which the recommended solution is to delete

/Users/andrewtj/Library/Application Support/Subsurface/cloudstorage which I did. 

I was then able to load all my dives from the cloud, including a new dive today. 

If I don't make any changes and choose "Save to cloud storage", it saves successfully.

If I make even the slightest change and choose "Save to cloud storage", it tries to save and i get the message:
"Moved cache data to /Users/andrewtj/Library/Application Support/Subsurface/cloudstorage/97ff094cf8b87809.2. Please try the operation again." where the .n increments each time I try it.

I have deleted the cloudstorage file multiple times but am still stuck.

Thanks,

Andrew.

[Andrew Trevor-Jones]

Interesting. If I try on my MacBook running 6.0.5504-CICD-release, it all works. 

I guess that could mean the problem is with my Mac mini or 6.0.5576-CICD-release. Given others aren't reporting an issue, I have to assume it is something with my Mac mini but I don't know what to do other than deleting/renaming /Users/andrewtj/Library/Application Support/Subsurface/cloudstorage which is not fixing the issue

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[Michael Keller]

Hi Andrew.

On 11/07/2026 20:07, andrew.tr...@gmail.com wrote:
> When I started Subsurface (6.0.5576-CICD-release) today on my Mac mini
> (14.8.7), I initially got the "Unable to look up revision" error to
> which the recommended solution is to delete
> /Users/andrewtj/Library/Application Support/Subsurface/cloudstorage
> which I did.
>
> I was then able to load all my dives from the cloud, including a new
> dive today.
>
> If I don't make any changes and choose "Save to cloud storage", it
> saves successfully.
>
> If I make even the slightest change and choose "Save to cloud
> storage", it tries to save and i get the message:
> "Moved cache data to /Users/andrewtj/Library/Application
> Support/Subsurface/cloudstorage/97ff094cf8b87809.2. Please try the
> operation again." where the .n increments each time I try it.

It looks like something is going wrong when you're trying to write the
changed data to the cloud from your Mac mini. Can you run subsurface
from a terminal with
`/Applications/Subsurface.app/Contents/MacOS/Subsurface -v
` to get a debug log, try to save to the cloud, and then post the
terminal output here?


Ngā mihi

  Michael Keller

[Andrew Trevor-Jones]

Thanks, Michael!

INFO: Commit message:

Changes made: 

Edit rating [#2441]

Edit rating [#2441]

Created by Subsurface:6.0.5576-CICD-release:macOS 14.8:x86_64:en-AU

INFO: git storage: sync with remote https://ssrf-cloud-u2.subsurface-divelog.org/git/x...@xxx.net.au[x...@xxx.net.au]

INFO: git storage: Sync with cloud storage

INFO: git storage: delete proxy setting

Cloud storage: checking connection to cloud server https://ssrf-cloud-u2.subsurface-divelog.org/git/x...@xxx.net.au

INFO: Checking cloud connection...

Cloud storage: successfully checked connection to cloud server

INFO: git storage: fetch remote https://ssrf-cloud-u2.subsurface-divelog.org/git/x...@xxx.net.au

INFO: git storage: Successful cloud connection, fetch remote

INFO: git storage: certificate callback for host ssrf-cloud-u2.subsurface-divelog.org with validity 1

INFO: git storage: check remote status

INFO: git storage: try to update

INFO: git storage: local cache dir .DS_Store modified, git status 0x0080

ERROR: Local cache directory .DS_Store corrupted - can't sync with Subsurface cloud storage

INFO: Profile calculation for dive 2441 took 17 ms -- calculated ceiling preference is 1

INFO: git storage: local cache is dirty, skipping update

INFO: git storage: problems with local cache, moved to /Users/andrewtj/Library/Application Support/Subsurface/cloudstorage/97ff094cf8b87809.4

ERROR: Problems with local cache of Subsurface cloud data

ERROR: Moved cache data to /Users/andrewtj/Library/Application Support/Subsurface/cloudstorage/97ff094cf8b87809.4. Please try the operation again.

INFO: git storage: Done syncing with cloud storage

INFO: Profile calculation for dive 2441 took 12 ms -- calculated ceiling preference is 1

INFO: Profile calculation for dive 2441 took 13 ms -- calculated ceiling preference is 1

INFO: Profile calculation for dive 2441 took 13 ms -- calculated ceiling preference is 1

INFO: Profile calculation for dive 2441 took 14 ms -- calculated ceiling preference is 1

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[Michael Keller]

Hi Andrew.

On 12/07/2026 10:30, Andrew Trevor-Jones wrote:

INFO: git storage: local cache dir .DS_Store modified, git status 0x0080

ERROR: Local cache directory .DS_Store corrupted - can't sync with Subsurface cloud storage

It looks like there is a stray `.DS_Store` file that has bee created in your cloud storage directory (`/Users/andrewtj/Library/Application Support/Subsurface/cloudstorage/97ff094cf8b87809`) every time that you try to write to the cloud, throwing off the git client.

Could it be that you have this directory open in finder?

Ngā mihi

  Michael Keller

[Andrew Trevor-Jones]

I currently have /Users/andrewtj/Library/Application Support/Subsurface open in Finder but only AFTER the problems started happening. I don't have Users/andrewtj/Library/Application Support/Subsurface/cloudstorage or any lower directories open in Finder.

[Andrew Trevor-Jones]

It appears just having Users/andrewtj/Library/Application Support/Subsurface open in Finder is causing the problem.  Once I closed that window, I can save successfully.

[Andrew Trevor-Jones]

Thanks, Michael.

All is working now. 

Looks like there needs to be an extra step when in resolving the "Unable to look up revision" error: Close the user Subsurface directory. :)

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