shearwater peregrine

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Grey Wolf

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Apr 4, 2021, 3:34:12 AM4/4/21
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hi

even it is supported by subsurface, I can't connect subsurface to my peregrine. not on my windows10-laptop (latest version), not on my phone (samsung a40/android11) or my tablet (samsung tab a7/android10).
the only workaround is to import the dives to the shearwater-cloud, export them and re-import in subsurface - which works only in the desktop-version, so on a dive-tripp I can't sync with my tablet (works fine with my OSTC+).

any ideas?


p.s.: I managed to get a download-diagnostic-file out of the shearwater-sw - maybe it helps a little.

di...@hohndel.org

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Apr 4, 2021, 11:02:23 AM4/4/21
to Grey Wolf, Subsurface Divelog
Which firmware is on the Peregrine.
I don't have the documents in front of me, but the early versions the initial batch shipped with wasn't BLE spec compliant.
Have you upgraded the firmware done receiving the Peregrine?

/D
--
from my phone

Vbn Sdf

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Aug 15, 2021, 11:41:53 AM8/15/21
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Hello Dirk,

Have the same issue even after upgrading Peregrine from FW version 81 to the latest version 84. The import worked a couple of times on my android phone but lately Subsurface can't find it on Windows 10, Samsung S10 or MacOS. All platforms see the Peregrine in the list of available for connection Bluetooth, on all platforms I can't link to device, usually it is saying that you need an app to connect to it. On all platforms Shearwater Cloud connects just fine however Subsurface can't see it any more.
Any suggestions

Regards,

Victor 

Dirk Hohndel

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Aug 15, 2021, 12:20:16 PM8/15/21
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The Shearwater dive computers are a bit temperamental.
This has been discussed here dozens of times.

- they try to remember which device they talked to last and want to
connect to only one - so if you have the Shearwater Cloud app running
somewhere, it will like grab the dive computer and "keep it".
Subsurface won't connect to it
- they often take a couple of tries (or five or six) before they
connect - but if you then consistently use the same device to download
from the dive computer, it usually works on the first try.

Yes, it works better with the Shearwater apps - that's the advantage of
a single vendor eco system. Subsurface supports more than a dozen BLE
dive computer that each one are different and have different quirks.

But I happen to have a Peregrine (thanks, Shearwater - they provided it
to me) and I can assure you that this works fine on Linux and Android,
and with some patience it works on macOS and iOS, and with a lot of
patience it even works on Windows.

/D

Vbn Sdf

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Aug 15, 2021, 12:38:27 PM8/15/21
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Thank you Dirk,

I will keep trying :-) I guess, like Subsurface and have dive logs from my Oceanic GEO 2.0 in it already. By any chance what are the best ways to export from Shearwater and Import into Subsurface?

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Dirk Hohndel

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Aug 15, 2021, 12:43:29 PM8/15/21
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So I tend to prefer to download from my Android phone.
And if you use a phone, there's a way to increase your chances to get
it to pair.

1 remove the Shearwater Cloud app from the phone
2 reboot
3 now go out into the wilderness with no one else around you (I'm not
kidding, walk away from your desk, from any other device)
4 switch the Peregrine into Bluetooth mode and pair it on your phone
5 try downloading in Subsurface-mobile
6 if that fails, forget the Peregrine one the phone and repeat the
procedure from step 4

So far this has always worked with just a couple of tries. And once it
works, it works reliably. I downloaded from my Teric (not identical
software on the Shearwater side, but very similar) half a dozen times
already on this trip with success on the first try every single time.

/D
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