Bluetooth connectivity Shearwater Perdix AI

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MHushak

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Aug 30, 2021, 9:06:06 AM8/30/21
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I recently upgraded my Perdix AI to firmware v84 and Subsurface to 5.0.3.  Had no problems with bluetooth connection prior to upgrades.  Now when the Perdix connects, I get a "Dive data import error" after it connects and attempts to download .  Any ideas? Is this a Subsurface issue?  Perdix? 

Dirk Hohndel

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Aug 30, 2021, 11:24:13 AM8/30/21
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BLE connectivity between Shearwater dive computers and Subsurface can be tricky.
Anything changes (e.g,. different device you connect to, different firmware, etc), and it can take a while to get it working again.

There are literally dozens of threads here on this forum about this. Most people can get it back to working order with one or more cycles of "forget device, pair device, try again".
A couple of people have not been able to get it back to work.
I have two different Shearwater dive computers here with the latest firmware and they both work fine with 5.0.3 or Subsurface-mobile 3.3.0 (which is built from the same source version).

Not exactly a super helpful response, but it's the best I've got at this point.

/D

MHushak

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Aug 30, 2021, 4:03:33 PM8/30/21
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After several attempts at deleting the device and re-discovering, the download finally worked.

Michael

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Aug 30, 2021, 5:59:05 PM8/30/21
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I find that I have to always forget and re-pair with my Perdix AI. My wife's just works every time. Same Perdix firmware, same model phone, same version of subsurface.
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Sent from my Android device with K-9 Mail. Please excuse my brevity.
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