Can't download dives from Shearwater Perdix (Non AI)

Alvaro Aguilera

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Sep 2, 2019, 12:08:13 PM9/2/19

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Dear list,

I recently had to reinstall my laptop and thus also Subsurface. Since
there are no native packages for OpenSUSE 15.1, I took
4.9.1-x86_64.AppImage. Now I'm not able to download dives anymore :-(

This is what I get in the terminal:

Starting download from BT
downloading only new dives
Linux Bluez connecting to Uuid "{00001101-0000-1000-8000-00805f9b34fb}"
Starting Bluetooth Socket discovery
UUID filter ("{00001101-0000-1000-8000-00805f9b34fb}")
Discovery on: "00:13:43:20:BA:B3" Mode:
QBluetoothServiceDiscoveryAgent::DiscoveryMode(FullDiscovery)
SDP search failed for "00:13:43:20:BA:B3"
Socket discovery finished
Didn't find any
Cannot find sdpscanner: ""
Failed to connect to device 00:13:43:20:BA:B3 . Device state
QBluetoothSocket::UnconnectedState . Error:
QBluetoothSocket::ServiceNotFoundError
Enabling GATT request timeout behavior 20000
qt_ble_open( 00:13:43:20:BA:B3 )
Creating default GAP/GATT services
addresstypeToUse: "Random"
No settings found for peer device.
HCI event triggered, type: e
HCI event triggered, type: e
timeout while trying to connect to the controller 00:13:43:20:BA:B3
Finishing download thread: "Unable to open 00:13:43:20:BA:B3 Shearwater
(Perdix)"

I already tried joining the dialout-group, changing the permissions of
the tty device, but that didn't help...

Any idea how to get this running?

Thanks
Alvaro

pd. btw. the Android-App doesn't download the dives either :(

Dirk Hohndel

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Sep 2, 2019, 1:40:58 PM9/2/19

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> On Sep 2, 2019, at 9:08 AM, Alvaro Aguilera wrote:
>
> Dear list,
>
> I recently had to reinstall my laptop and thus also Subsurface. Since there are no native packages for OpenSUSE 15.1, I took 4.9.1-x86_64.AppImage. Now I'm not able to download dives anymore :-(
>
> This is what I get in the terminal:
>
> Starting download from BT
> downloading only new dives
> Linux Bluez connecting to Uuid "{00001101-0000-1000-8000-00805f9b34fb}"
> Starting Bluetooth Socket discovery
> UUID filter ("{00001101-0000-1000-8000-00805f9b34fb}")
> Discovery on: "00:13:43:20:BA:B3" Mode: QBluetoothServiceDiscoveryAgent::DiscoveryMode(FullDiscovery)
> SDP search failed for "00:13:43:20:BA:B3"
> Socket discovery finished
> Didn't find any
> Cannot find sdpscanner: ""
> Failed to connect to device 00:13:43:20:BA:B3 . Device state QBluetoothSocket::UnconnectedState . Error: QBluetoothSocket::ServiceNotFoundError
> Enabling GATT request timeout behavior 20000
> qt_ble_open( 00:13:43:20:BA:B3 )
> Creating default GAP/GATT services
> addresstypeToUse: "Random"
> No settings found for peer device.
> HCI event triggered, type: e
> HCI event triggered, type: e
> timeout while trying to connect to the controller 00:13:43:20:BA:B3
> Finishing download thread: "Unable to open 00:13:43:20:BA:B3 Shearwater (Perdix)"

Maybe Linus can tell us what's going wrong - the AppImage right now is based on a very old Qt version.
I am quite literally right now working on fixing that - but the new AppImage isn't quite ready, yet.

> I already tried joining the dialout-group, changing the permissions of the tty device, but that didn't help...

That shouldn't be the problem with BLE communication.

> pd. btw. the Android-App doesn't download the dives either :(

That should work, but the problem is that Shearwater dive computers are known to do rather strange
things when you try to use them with multiple devices.
Strange as this may sound, can you take the Android device and the Shearwater far away from all other
computers and devices? Out in the back yard or something. Just to make sure that the Android device is
the ONLY device that the Shearwater sees? Turn on Bluetooth on the Shearwater, THEN start
Subsurface-mobile on the Android device and after maybe 15 seconds go to the Download screen.
Try to download (you should see the Perdix as an option in the drop down for connections).

If that fails, right after the download attempt go to the About screen, tap the button to copy the logs and
send us those logs.

Hope this helps!

/D

Alvaro Aguilera

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Sep 2, 2019, 1:59:14 PM9/2/19

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Hi Dirk,

unfortunately the app backyard-sync didn't work. Here is the log:

---------- subsurface.log ----------

"0.004: Successfully opened logfile /storage/emulated/0/subsurface.log at Mo. Sept. 2 19:52:10 2019"

"0.004: Starting Subsurface-mobile:2.2.0(4.9.1.18):Android (9.0):arm64:de-DE"

"0.004: built with libdivecomputer v0.7.0-devel-Subsurface-NG (ffbb47297539b873a1bc49d71ebd739639876b65)"

"0.004: built with Qt Version 5.12.4, runtime from Qt Version 5.12.4"

"0.004: built with libgit2 0.26.0"

BTDiscoveryReDiscover: localBtDevice.isValid() true

"BTDiscoveryReDiscover: localDevice Galaxy S8+ is powered on, starting discovery"

paired BT classic device type 3 with address "00:13:43:20:BA:B3"

paired BLE device type 3 with address "LE:00:13:43:20:BA:B3"

paired BT classic device type 1 with address "00:13:43:39:E9:FC"

paired BLE device type 2 with address "LE:D2:52:57:16:C2:BE"

paired BT classic device type 1 with address "00:11:67:11:14:3B"

paired BT classic device type 1 with address "3E:19:06:24:04:86"

paired BLE device type 2 with address "LE:00:22:D0:2A:98:30"

paired BT classic device type 1 with address "EC:55:F9:F5:C4:7A"

paired BT classic device type 3 with address "B8:69:C2:69:B6:62"

paired BLE device type 3 with address "LE:B8:69:C2:69:B6:62"

paired BT classic device type 1 with address "C9:5C:FD:27:06:21"

paired BT classic device type 1 with address "E3:28:E9:20:DC:30"

Found new device: "Perdix" "00:13:43:20:BA:B3"

"this could be a Shearwater Perdix"

Found new device: "Perdix" "LE:00:13:43:20:BA:B3"

"this could be a Shearwater Perdix"

Found new device: "DistoX-4328" "00:13:43:39:E9:FC"