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Tricia
Feb 14, 2020, 4:03:50 PM2/14/20
to Subsurface Divelog
When posting questions you can help us answer you more quickly if you make sure you include some basic information:
- Which version are you using (hint: look at the About screen)? 4.9.3
- Which OS are you running? Android and Windows 10
- (if applicable) which dive computer are you using?
I have reset my password in Settings and this doesn't seem to help. What else can I do? We are getting ready to go on a trip and I need a log. If you need the cloud email address, I can send it to you.
Thx
Dirk Hohndel
Feb 14, 2020, 4:05:22 PM2/14/20
to subsurfac...@googlegroups.com
I would suggest resetting your password:
And then use the new password you set there in both Windows and Android...
/D
Em CA
Jun 3, 2020, 3:41:28 PM6/3/20
to Subsurface Divelog
Hi Dirk
I tried but it seems that I still cannot synchronise pc dive log with cloud
i miss the last 20 dives without clear reason
thks for help
Dirk Hohndel
Jun 4, 2020, 7:47:18 PM6/4/20
to Subsurface Divelog
I don't see an account for the email address that this post appears to come from.
Please reach out to me directly in email (FROM the address that you used to sign up) in order for me to be able to help.
/D
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