new computer

[GIOVANNI ORREGO]

When posting questions you can help us answer you more quickly if you make sure you include some basic information:

• Which version are you using (hint: look at the About screen)?
• Which OS are you running?
• (if applicable) which dive computer are you using?

I change my computer(office) and recently installed Subsurface 4.9.3.  I already input my information on Preferences but when I try to open from cloud storage it says "cannot connect to cloud server , working with local copy.   Please help.

[Robert C. Helling]

Hi,

is your computer behind some corporate firewall that might prevent the traffic? Can you access your log on the web in a browser from that computer via

https://cloud.subsurface-divelog.org/

That should tell you if there is a connection problem. It could also be an intermittent problem, sometimes trying again helps.

Best

Robert

[GIOVANNI ORREGO]

Thank you for your response.   Yes I can access log in the website,. That is not a problem.   I have tried plenty of times but does not work.

Giovanni Orrego
305-322-0905

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