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Andrew Gray
Nov 29, 2018, 2:38:50 PM11/29/18
to Subsurface Divelog
I am using Subsurface-Mobile for iOS version 2.1.5(4.8.4) on multiple iOS devices (iPhone XS Max, iPad Pro, and 2nd gen iPad), all running iOS 12.1. My cloud.subsurface-divelog.org/user/AndrewGray[at]gray.net account contains 68 dives.
With respect to dive computers, I have a Suunto D4i and an Oceanic ProPlus 2.1.
Subsurface-Mobile appears to be logged-in to this same account on my iOS devices. Nevertheless, it reports “No Dives in divelist.” While I am sure that I am doing something stupid to cause this, I cannot figure it out and I would appreciate your assistance with this issue. My logs are below.
Thanks,
Andrew
---------- subsurface.log ----------
Empty filename passed to function
"0.001: Successfully opened logfile /var/mobile/Containers/Data/Application/9A8B2A7D-266E-4F72-B1B9-04DD98804788/Documents/subsurface.log at Thu Nov 29 11:24:34 2018"
"0.002: Starting Subsurface-mobile:2.1.5(4.8.4):iOS 12.1:arm64:en-US"
"0.002: built with libdivecomputer v0.7.0-devel-Subsurface-NG (abde311d3a6ea97c7a586e4cc879e07d4ce0fd4f)"
"0.002: built with Qt Version 5.11.1, runtime from Qt Version 5.11.1"
"0.002: built with libgit2 0.26.0"
starting BLE discovery
"Created position source corelocation"
"0.008: Created position source corelocation"
"Set GPS service update interval to 300 s"
"0.008: Set GPS service update interval to 300 s"
"0.010: location service is available"
qrc:/org/kde/kirigami/Page.qml:276:5: QML Loader: Binding loop detected for property "active"
Both point size and pixel size set. Using pixel size.
"0.315: Synchronising data file"
"0.337: Load dives from local cache"
"0.339: Successfully opened dive data"
"0.340: 0 dives loaded from cache"
"0.340: have cloud credentials, trying to connect"
"0.340: Have credentials, let's see if they are valid"
Found new device: "" "LE:{639b42da-7479-46ba-bac4-8a6c117d483a}"
Not recognized as dive computer
Found new device: "" "LE:{4c5dd00e-8606-7355-ad9a-1f3c26407ffb}"
Not recognized as dive computer
Found new device: "" "LE:{80232adb-2e61-3e36-eb93-72cb57839a29}"
Not recognized as dive computer
"0.368: AppState changed to active with save ongoing and no unsaved changes"
Found new device: "" "LE:{6a6f01cf-c4f9-1d19-bbd9-8c84565409b9}"
Not recognized as dive computer
Found new device: "Andrew’s Apple Watch" "LE:{94333e21-b928-d46f-50f3-51be142cc1f9}"
Not recognized as dive computer
Completed connection with cloud storage backend, response "[OK]"
stale focus object QObject(0x0) , doing manual update
Using the following font: Arial at 17pt with mobile_scale: 1
qrc:/org/kde/kirigami/GlobalDrawer.qml:258: TypeError: Cannot read property 'length' of undefined
qrc:/org/kde/kirigami/GlobalDrawer.qml:293: TypeError: Cannot read property 'length' of undefined
qrc:/org/kde/kirigami/GlobalDrawer.qml:292: TypeError: Cannot read property 'length' of undefined
qqwindow devicePixelRatio 3 3
Supported dive computers:
"Aqualung: i770R (BLE)"
"Heinrichs Weikamp: OSTC 2 (BLE), OSTC 2 TR (BLE), OSTC 4 (BLE), OSTC Plus (BLE), OSTC Sport (BLE)"
"Mares: Puck Pro (BLE), Quad (BLE), Quad Air (BLE), Smart (BLE), Smart Air (BLE)"
"Scubapro: Aladin Sport Matrix (BLE), G2 (BLE), G2 Console (BLE)"
"Shearwater: Nerd 2 (BLE), Perdix (BLE), Perdix AI (BLE), Petrel 2 (BLE), Teric (BLE)"
"Suunto: EON Core (BLE), EON Steel (BLE)"
qqwindow screen has ldpi/pdpi 72 163
"{adabfb00-6e7d-4601-bda2-bffaa68956ba}"
Found new device: "Zip" "LE:{a58c626b-5db8-bc20-19e7-1657a42a6cf1}"
Not recognized as dive computer
Found new device: "LM4847" "LE:{0d3546bb-c811-d264-0ee2-a955f0110102}"
Not recognized as dive computer
"1.243: Synchronising data file"
processEvents() flags QFlags(0x1) not supported on iOS
"1.244: Sync with cloud storage"
"1.688: Successful cloud connection, fetch remote"
processEvents() flags QFlags(0x1) not supported on iOS
"2.083: Cannot sync with cloud server, working with offline copy"
"2.083: Done syncing with cloud storage"
processEvents() flags QFlags(0x1) not supported on iOS
"2.097: Cloud sync shows local cache was current"
stale focus object PageRow_QMLTYPE_17_QML_82(0x2831decb0) , doing manual update
stale focus object QQuickPopupItem(0x280680340) , doing manual update
stale focus object QQuickRootItem(0x2806f55c0) , doing manual update
stale focus object PageRow_QMLTYPE_17_QML_82(0x2831decb0) , doing manual update
stale focus object QQuickPopupItem(0x280680340) , doing manual update
Both point size and pixel size set. Using pixel size.
Both point size and pixel size set. Using pixel size.
stale focus object QQuickRootItem(0x2806f55c0) , doing manual update
"68.728: AppState changed to inactive with no save ongoing and no unsaved changes"
"69.678: AppState changed to suspended with no save ongoing and no unsaved changes"
"79.137: AppState changed to inactive with no save ongoing and no unsaved changes"
"79.428: AppState changed to active with no save ongoing and no unsaved changes"
stale focus object About_QMLTYPE_122(0x2831efbd0) , doing manual update
---------- finish ----------
With respect to dive computers, I have a Suunto D4i and an Oceanic ProPlus 2.1.
Subsurface-Mobile appears to be logged-in to this same account on my iOS devices. Nevertheless, it reports “No Dives in divelist.” While I am sure that I am doing something stupid to cause this, I cannot figure it out and I would appreciate your assistance with this issue. My logs are below.
Thanks,
Andrew
---------- subsurface.log ----------
Empty filename passed to function
"0.001: Successfully opened logfile /var/mobile/Containers/Data/Application/9A8B2A7D-266E-4F72-B1B9-04DD98804788/Documents/subsurface.log at Thu Nov 29 11:24:34 2018"
"0.002: Starting Subsurface-mobile:2.1.5(4.8.4):iOS 12.1:arm64:en-US"
"0.002: built with libdivecomputer v0.7.0-devel-Subsurface-NG (abde311d3a6ea97c7a586e4cc879e07d4ce0fd4f)"
"0.002: built with Qt Version 5.11.1, runtime from Qt Version 5.11.1"
"0.002: built with libgit2 0.26.0"
starting BLE discovery
"Created position source corelocation"
"0.008: Created position source corelocation"
"Set GPS service update interval to 300 s"
"0.008: Set GPS service update interval to 300 s"
"0.010: location service is available"
qrc:/org/kde/kirigami/Page.qml:276:5: QML Loader: Binding loop detected for property "active"
Both point size and pixel size set. Using pixel size.
"0.315: Synchronising data file"
"0.337: Load dives from local cache"
"0.339: Successfully opened dive data"
"0.340: 0 dives loaded from cache"
"0.340: have cloud credentials, trying to connect"
"0.340: Have credentials, let's see if they are valid"
Found new device: "" "LE:{639b42da-7479-46ba-bac4-8a6c117d483a}"
Not recognized as dive computer
Found new device: "" "LE:{4c5dd00e-8606-7355-ad9a-1f3c26407ffb}"
Not recognized as dive computer
Found new device: "" "LE:{80232adb-2e61-3e36-eb93-72cb57839a29}"
Not recognized as dive computer
"0.368: AppState changed to active with save ongoing and no unsaved changes"
Found new device: "" "LE:{6a6f01cf-c4f9-1d19-bbd9-8c84565409b9}"
Not recognized as dive computer
Found new device: "Andrew’s Apple Watch" "LE:{94333e21-b928-d46f-50f3-51be142cc1f9}"
Not recognized as dive computer
Completed connection with cloud storage backend, response "[OK]"
stale focus object QObject(0x0) , doing manual update
Using the following font: Arial at 17pt with mobile_scale: 1
qrc:/org/kde/kirigami/GlobalDrawer.qml:258: TypeError: Cannot read property 'length' of undefined
qrc:/org/kde/kirigami/GlobalDrawer.qml:293: TypeError: Cannot read property 'length' of undefined
qrc:/org/kde/kirigami/GlobalDrawer.qml:292: TypeError: Cannot read property 'length' of undefined
qqwindow devicePixelRatio 3 3
Supported dive computers:
"Aqualung: i770R (BLE)"
"Heinrichs Weikamp: OSTC 2 (BLE), OSTC 2 TR (BLE), OSTC 4 (BLE), OSTC Plus (BLE), OSTC Sport (BLE)"
"Mares: Puck Pro (BLE), Quad (BLE), Quad Air (BLE), Smart (BLE), Smart Air (BLE)"
"Scubapro: Aladin Sport Matrix (BLE), G2 (BLE), G2 Console (BLE)"
"Shearwater: Nerd 2 (BLE), Perdix (BLE), Perdix AI (BLE), Petrel 2 (BLE), Teric (BLE)"
"Suunto: EON Core (BLE), EON Steel (BLE)"
qqwindow screen has ldpi/pdpi 72 163
"{adabfb00-6e7d-4601-bda2-bffaa68956ba}"
Found new device: "Zip" "LE:{a58c626b-5db8-bc20-19e7-1657a42a6cf1}"
Not recognized as dive computer
Found new device: "LM4847" "LE:{0d3546bb-c811-d264-0ee2-a955f0110102}"
Not recognized as dive computer
"1.243: Synchronising data file"
processEvents() flags QFlags(0x1) not supported on iOS
"1.244: Sync with cloud storage"
"1.688: Successful cloud connection, fetch remote"
processEvents() flags QFlags(0x1) not supported on iOS
"2.083: Cannot sync with cloud server, working with offline copy"
"2.083: Done syncing with cloud storage"
processEvents() flags QFlags(0x1) not supported on iOS
"2.097: Cloud sync shows local cache was current"
stale focus object PageRow_QMLTYPE_17_QML_82(0x2831decb0) , doing manual update
stale focus object QQuickPopupItem(0x280680340) , doing manual update
stale focus object QQuickRootItem(0x2806f55c0) , doing manual update
stale focus object PageRow_QMLTYPE_17_QML_82(0x2831decb0) , doing manual update
stale focus object QQuickPopupItem(0x280680340) , doing manual update
Both point size and pixel size set. Using pixel size.
Both point size and pixel size set. Using pixel size.
stale focus object QQuickRootItem(0x2806f55c0) , doing manual update
"68.728: AppState changed to inactive with no save ongoing and no unsaved changes"
"69.678: AppState changed to suspended with no save ongoing and no unsaved changes"
"79.137: AppState changed to inactive with no save ongoing and no unsaved changes"
"79.428: AppState changed to active with no save ongoing and no unsaved changes"
stale focus object About_QMLTYPE_122(0x2831efbd0) , doing manual update
---------- finish ----------
Andrew Gray
Apr 10, 2019, 1:32:34 AM4/10/19
to Subsurface Divelog
Any chance of getting assistance with this one? I am also unable to get it to work on my Android device.
Thanks,
Andrew
Dirk Hohndel
Apr 10, 2019, 3:57:50 AM4/10/19
to subsurfac...@googlegroups.com
First guess is that you are being bitten by the issue of having mixed case
email addresses. This does not work. Yes, that's silly, but that's the
reality. In the future we will simply force all email addresses to be
lower case only, but at this point having mixed case in the email address
that you use breaks things.
/D
On Tue, Apr 09, 2019 at 10:32:33PM -0700, Andrew Gray wrote:
> Any chance of getting assistance with this one? I am also unable to get it
> to work on my Android device.
>
> Thanks,
>
> Andrew
>
> On Thursday, November 29, 2018 at 11:38:50 AM UTC-8, Andrew Gray wrote:
> >
> > I am using Subsurface-Mobile for iOS version 2.1.5(4.8.4) on multiple iOS
> > devices (iPhone XS Max, iPad Pro, and 2nd gen iPad), all running iOS 12.1.
> > My cloud.subsurface-divelog.org/user/AndrewGray[at]gray.net
> > <http://cloud.subsurface-divelog.org/user/AndrewGray%5Bat%5Dgray.net>
> --
> You received this message because you are subscribed to the Google Groups "Subsurface Divelog" group.
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> To post to this group, send email to subsurfac...@googlegroups.com.
> To view this discussion on the web visit https://groups.google.com/d/msgid/subsurface-divelog/5e916684-8d75-4824-9e85-06d4cdf3ee11%40googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
email addresses. This does not work. Yes, that's silly, but that's the
reality. In the future we will simply force all email addresses to be
lower case only, but at this point having mixed case in the email address
that you use breaks things.
/D
On Tue, Apr 09, 2019 at 10:32:33PM -0700, Andrew Gray wrote:
> Any chance of getting assistance with this one? I am also unable to get it
> to work on my Android device.
>
> Thanks,
>
> Andrew
>
> On Thursday, November 29, 2018 at 11:38:50 AM UTC-8, Andrew Gray wrote:
> >
> > I am using Subsurface-Mobile for iOS version 2.1.5(4.8.4) on multiple iOS
> > devices (iPhone XS Max, iPad Pro, and 2nd gen iPad), all running iOS 12.1.
> > My cloud.subsurface-divelog.org/user/AndrewGray[at]gray.net
> You received this message because you are subscribed to the Google Groups "Subsurface Divelog" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to subsurface-dive...@googlegroups.com.
> To post to this group, send email to subsurfac...@googlegroups.com.
> To view this discussion on the web visit https://groups.google.com/d/msgid/subsurface-divelog/5e916684-8d75-4824-9e85-06d4cdf3ee11%40googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
Andrew Gray
Apr 10, 2019, 11:59:23 AM4/10/19
to subsurfac...@googlegroups.com
Thanks.
You received this message because you are subscribed to a topic in the Google Groups "Subsurface Divelog" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/subsurface-divelog/2vab_ooAZ58/unsubscribe.
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To post to this group, send email to subsurfac...@googlegroups.com.
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