Hello, I'm trying to upgrade to Creo 10. I received my license text files through email. I went to the software download page and got the latest version of Creo 10 (Version: 10-0-4-0) and downloaded the .zip file.
The problem I'm having is that the setup.exe file does not seem to work. When I double click or right click>run as administrator nothing ever happens and no installation window ever opens. However, when I go into Windows Task Manager I see a process called "PTC Installation Assistant" which is running. If I don't end that process I get an error when trying to re-run the setup.exe file which states "Please exit the already running installer or uninstaller first."
I was able to successfully run the "install_license_server.exe" and it recognized the license lm___.txt file and installed the license server successfully. That does not seem to help getting the setup.exe file to work. I'm running Windows 10 Enterprise.
2. I moved the install folder to my root directory on C:\ and tried running setup.exe from there without any luck either (apparently the pathway to the setup.exe file can cause issues if it has odd/international characters).
3. I've also tried downloading/running the "install from web" .exe file that PTC provides on their download page and that also fails to work with similar behavior (PTC Installation Assistant opens as a background process in task manager, but nothing happens).
Another odd/weird data point is that for whatever reason the setup-trial.exe file seems to work perfectly fine! However, obviously I do not want to install the trial software I want and paid for the full version. But I was wondering if there is perhaps a way to "convert" the trial install to the full package after the fact?
Luckily I was able to install Creo 10 with the help of PTC's customer tech support. My tech was able to email me some .xml files and a .bat file that ran them and did what he called their "silent installation." We think my corporate IT has various security systems running on my PC that I couldn't turn off or deactivate myself. Luckily running the silent install method seemed to circumvent whatever was blocking the install process from actually opening. I'm now up and running with Creo 10 and I've opened an IT ticket to try and get my Creo installation whitelisted from whatever was blocking it.
Yes, that pim folder is populated with those same .xml files on my machine as well. I deleted the pim folder to make sure and when I run setup.exe that pim folder gets created with all the same .xml files. I just don't ever see the Installation Assistant window pop up anywhere. It's a complete phantom it does not show up in task bar or minimized anywhere.
I've turned off windows defender, firewall protections, etc. with no change in behavior. Again the setup-trial.exe seems to bring up the install wizard just fine. Also it's not even like setup.exe is being blocked from opening or anything...task manager thinks setup.exe is opening/running just fine the process initiates and sits in the list idling just no physical window ever pops up.
I've created my first setup project using Visual Studio 2010. I've noticed that when I build the setup project it generates an MSI installer file and a setup.exe executable. However, I seem to be able to just right click on the MSI file and choose install to install my application rather than running setup.exe.
Does the setup.exe file that is generated do anything other than just fire up the MSI file? When distributing my application can I just provide the MSI file rather than the MSI file and the setup.exe file?
Kristopher Johnson is correct about the older machines, but it also does something else. When you are setting up the installer you can set dependencies and locations to download those dependencies. The Setup.exe does those dependency checks and launches the other MSI files in to install them. This is most often used to make sure Windows has the correct version of .NET or the C++ runtime installed.
Many (most?) users are accustomed to running the "SETUP" program to install something. That's why it's there. It's a good idea to provide it, unless you are certain that only technically knowledgeable users will be installing your application.
SETUP.EXE is also useful if somebody tries to install on an older version of Windows which doesn't have support for MSI files. In that case, it displays some sort of "You cannot install this program on this version of Windows" error message.
For the past 2 months everytime I connect online, setup.exe loads in the background and proceeds to destroy my data usage allotment forcing me to work at 2x speeds for the rest of the billing cycle. Task Manager does not 'see' it and I have automatic synch turned off in my profile settings. I know it's an Adobe program because Windows 10 displays it in its built in App Usage Utility with a very clear Adobe icon logo.
I understand your suggestions. One point. If by "uninstall every cc app" you mean specific applications like Photoshop and Lightroom then I hope this thread remains open until August 6. Since setup.exe has shredded my data usage, I can't tie up my computer for the amount of time needed to install all the cc apps at 2x speed and must wait until then to regain 4g speed.
There are many apps called setup.exe, probably millions of them. Adobe will have a lot. So, are you able to tell which specific one it is? Task manager does see all apps if you tell it to. Possibly it reports a different name, so look for apps using a lot of network.
Thanks for any insight. I am in the process of setting up our PROD and test environments for my company. Every so often I need to restore one of the environments from backup. For that I need to use the repository snapshot manager and the QLIKSense setup .exe. The problem is that some one on my team keeps removing the setup exe. So I need to download it again. The real problem is that I can never find the download for QLIK sense server on the QLIK site. I keep going to the download page and filling out the questionaire and it keeps giving me Qlik_Sense_Desktop_setup.exe. IN particular I am looking for 3.2
Can someone point me to where I can get the proper download? Does QLIK have a proper download page on their site or are we just supposed to always go through the "buy/try" button as one blog post mentioned? This seems horribly inefficient and getting multiple records of my info has got to be annoying to QLIK.
This will work on win10, but not any of my win7 x86/x64 machines, it just hangs on this command. I do see the app install on the machine, but setup.exe never ends/finishes so it doesnt move on to the next step. The logs just show it running the execute-process.
If I try to install the setup.exe with the iss normally from a cmd prompt, works just fine so I know the software works on all the versions of windows I am trying. Any idea what I can do to test it? Im on 3.6.9.
-Running setup.exe /s out of a folder other than __Download
-Createfiling a .bat that runs setup.exe /s
-Createfiling a .bat that cds to a different working directory than __Download and running setup.exe /s out of there.
-disabling wow64 redirection
-Attempted override wait as a localuser with admin but got thread execution failed
No luck with a .bat both with and without wow64 redirection, specifying full path to the exe in a path without spaces. I even moved the .bat to a different directory and called it using the full path and no dice.
Also, when testing it with PsExec as the SYSTEM account interactively, try it without the silent flags. Just call it with setup.exe and not the /s and go through the UI interactively and if it works, then that means that it SHOULD work as the SYSTEM account, just needs the right silent flags.
You might be able to get around this issue by specifying a temp folder on the command line. Another option might be to temporarily override the %TEMP% env var for the command only. I know there is a way to do this for Linux.
I've tried running the setup file as a local-admin, as the domain admin, I've deleted and re-downloaded the setup files, and I've done Alt+Tab to see if the window was hidden beyond the border of the monitors.
This program has been installed on many other end-user PC's, but this one seems not to want to work. I've even copied the setup folder from a different PC instead of from the server, ruling out the source folder being borked.
After double-clicking on the setup file, the Windows 7 loading wheel pops up, but no prompts/windows pop up. A setup.exe entry does show up in Task Manager, though. Nothing shows up in the Event Logs.
Also, sometimes you can extract the setup files from certain installers. Then you will get a new setup file that doesn't have the preferences (silent, no interaction) set to it, as the parent installer has. Check if you can extract files from the installer with an unzip tool like WinRar or Universal Extractor.
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