Croatia Airlines Wheelchair Assistance +1–888–738–0817

[Assistance Special]

Air travel can be a challenging experience for passengers with limited mobility, but with Croatia Airlines Wheelchair Assistance, comfort and independence are never out of reach. Croatia Airlines is committed to providing a seamless, respectful, and accessible journey for all travelers who require extra support, whether due to age, injury, disability, or temporary medical conditions. This complimentary service ensures that your needs are met from the moment you arrive at the airport until you reach your final destination, with personalized support every step of the way.

Tailored Assistance Based on Your Needs

Croatia Airlines understands that mobility needs vary. That’s why it offers three levels of wheelchair assistance to accommodate different levels of support:

• WCHR (Wheelchair Ramp): For passengers who can walk short distances but require assistance within the terminal.

• WCHS (Wheelchair Steps): For those who can’t climb stairs and need help boarding and exiting the aircraft.

• WCHC (Wheelchair Cabin Seat): For passengers who are fully immobile and need complete assistance from check-in to their seat.

Each category is designed with your specific needs in mind, ensuring you have the help you need without unnecessary delays or discomfort.

Requesting Assistance in Advance

To make the most of the service, it's important to request wheelchair assistance during your flight booking process. If you forget to do so or your situation changes, you can still contact Croatia Airlines directly or use the “Manage Booking” section on their website to update your reservation. Passengers are strongly advised to submit their request at least 48 hours before their scheduled flight. This lead time allows the airline to coordinate with airport personnel and have all necessary equipment and staff in place for a smooth experience. For direct support with bookings or questions, contact customer service at +1–888–738–0817. A representative can guide you through the process and ensure that all mobility-related arrangements are properly recorded.

Bringing Your Own Wheelchair or Mobility Aid

If you’re traveling with your own wheelchair or powered mobility device, Croatia Airlines is fully equipped to accommodate you. Passengers are allowed to transport manual and electric wheelchairs at no additional cost. However, for safety reasons, details about the device—such as size, weight, and battery type—must be provided in advance.

For battery-powered wheelchairs, it’s important to declare:

• Whether the battery is dry cell, gel, or lithium-ion

• If the battery is detachable

• Wheelchair dimensions and weight

These details help the airline comply with international aviation safety regulations and ensure your equipment is handled with care.

What to Expect on the Day of Travel

On your travel day, trained Croatia Airlines staff will meet you at the designated check-in area or meeting point. You’ll receive assistance with checking in, going through security, navigating the terminal, and boarding the aircraft. If needed, aisle wheelchairs are available to help you reach your seat onboard. After landing, the support continues with disembarkation, luggage collection, and guidance to your next mode of transport or connecting flight. This end-to-end service is designed to make the entire journey as hassle-free as possible. Priority boarding is also typically provided to passengers using wheelchair assistance, allowing you extra time and comfort to settle into your seat without the rush.

Travel with Confidence

With Croatia Airlines Wheelchair Assistance, accessibility is more than a service—it’s a commitment. From booking to baggage claim, every step is handled with professionalism, empathy, and attention to detail. Whether you’re traveling for vacation, a family visit, or medical treatment, you can rest assured that your mobility needs will be supported. Don't let physical limitations limit your ability to travel. Contact the airline’s support team at +1–888–738–0817 to request assistance and enjoy an inclusive and respectful flying experience with Croatia Airlines.