Automatic Synchronization in Structure for Defects

[denis.ko...@gmail.com]

hi guys,

We use the following structure:

1. Epic level –>

2. –> Story level via “is a story of” link (actually used “New feature”, “Improvement” issue types) –>

3. –> Tech details level ( “Sub-Task” issue type is used)

                4. –> Bugs level via “is a defect of” link (for bugs that impacts specific Sub-task)

3.1 –> Bugs level via “is a defect of” link (for bugs that impacts not specific Sub-task but entire story)

Unfortunately I had to disable ‘Links (Defect)’ synchronization since enabling of it resulted in moving the 2-nd (Story) level to the 1-st level (Epic) for those Stories that had linked bugs underneath.

Any help much appreciated!

cheers

Denis

[Igor Sereda]

Hi Denis,

 

Thanks for your email.

 

To understand precisely what was going on, I will need the details of your synchronizer configurations. Feel free to copy them from the “Sync Settings” page for this structure.

 

However, I can guess that your links synchronizers weren’t properly partitioned with filters. From your description, I’d have the following configurations:

 

1.       For the “is a story of” link synchronizer, set child filter to “type in (New Feature, Improvement)”.

2.       For the “is a defect of” link synchronizer, set child filter to “type = Bug”.

 

If that doesn’t help, please post complete configuration of the synchronizers.

 

Kind regards,

Igor

[Denis Kozhevnikov]

hi Igor,

I'll check this and come back to confirm whether it work. Many thanks for prompt return!

cheers

Denis