> I bought two new dual strikes. If I plug one in a USB port Windows XP
> recognizes it. The other one Windows does not recognize at all.
> Nothing happens when I plug it in. What is going on? I paid some
> good money for this. Actually, the one that is broke worked only one
> time.
Please try to do the firmware update, does that work? If it doesn't contact your seller for an exchange.
Bye,
Michael