Efforts not showing up on club filtered segment leaderboard

[Ben Lowe]

Hi

I've got a number of users reporting that segments are showing up on their activities but when viewing the segment leaderboard (on the main Strava site but also happens in API) when filtered by a club they are a member of they do not appear.  An example:

This activity: http://www.strava.com/activities/81776104 has a segment, 3rd from bottom called "OFFICIAL 100Climbs No85 Wrynose Pass". Note that this activity's user (http://www.strava.com/athletes/794508) is a member of the "100 Climbs" Strava club (http://app.strava.com/clubs/52733)

If you view that segment's leaderboard filtered by that Strava club (http://www.strava.com/segments/6677446?filter=club&gender=both&club_id=52733) then for some reason that user's effort doesn't show.

I've pointed people at raceshape's SNAP tool when the segment failed to match due to bad GPS data but I'm at a loss to explain these segments that have been matched but don't show up on the club leaderboard.

Any ideas?

Thanks

Ben

[Paul Mach]

Dave Roe is back on the leaderboard. Sometimes bad things happen.

sup...@strava.com is best equipped to handle these types of issues.

Dr. Paul Mach

STRAVA

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[Ben Lowe]

Thanks Paul. I'll point my users at Strava support if they encounter these then.