Re: Remainder No. 3_SEEPAGE ISSUE IN FLAT AL 110

[straoao]

Dear Maintenance subcommittee,

Please  suggest.

regards,

Avik Chatterjee

On Wed, Aug 28, 2024 at 11:11 PM BISWAJIT MAITY <biswaj...@gmail.com> wrote:

Dear Facility Management Team,

After my repetitive request and subsequent official communication, I didn't get any reply from your end.

Once again, requesting for your prompt reply with a plan of action to address the issue.

Thank you

Rgd/-

Biswajit Maity

AL 110

On Tue, 27 Aug 2024 at 07:54, BISWAJIT MAITY <biswaj...@gmail.com> wrote:

Dear Facility Team,

This mail is continuation of my earlier email regarding seepage issue in common pipeline in balcony and subsequent damage to my inner wall. Till now, I didn't get any reply from your end except a visit from a plumber. 

Requesting for your immediate intervention and official intimation regarding the same.

Thank you

Rgd/-

Biswajit Maity

Alps 110

On Sat, 24 Aug 2024 at 15:43, BISWAJIT MAITY <biswaj...@gmail.com> wrote:

Subject: Seepage Issue in Alps 110 To the Facility Team, I wish to draw your attention to the matter regarding the seepage issue in my flat, Alps 110, which was brought to my notice in an email dated 23rd May 2024. The email accused me of negligence in this matter, without a prior visit to ascertain the root cause. Subsequently, Mr. Somantah and a member of the plumbing team inspected my flat and confirmed that the issue stemmed from the main pipe system of the balcony, not from any fault on my part. I have urged Mr. Somanth to address the issue promptly as it is causing damage to my wall, furniture, and electronic devices. However, I have yet to receive a response from your end. Today, I have verbally reiterated my complaint to Mr. Somanath and have sent an official email urging for immediate measures, considering that the issue pertains to a common space or facility. I have also attached some photographs for your reference. I anticipate a prompt response to this matter.

Rgd/-

Biswajit Maity

Alps 110

On Thu, 23 May 2024 at 12:32, Siddha Town Helpdesk <siddhatownraj...@gmail.com> wrote:

Dear Sir,

 

This is for your kind attention that we have found a seepage issue from your flat AL 110 balcony outlet to below parking area. And it is damaging the floor.

Hence, you are requested to resolve the issue as soon as possible.

For reference please find attached photo.

 

Thanks & regards,

Somnath Das Poddar, Technical Manager

Siddha Group • Siddha Town Rajarhat

Kolkata 700136

 

033-4066 6172

M.town.h...@gmail.com W.www.siddhagroup.com

Follow us at         Download Siddha App

                

 

 

[BISWAJIT MAITY]

Thank you Avik for your intervention.

Hope to get necessary support.

Rgd/-

Biswajit

[Siddha Town Rajarhat Helpdesk]

Dear Sir,

This is to inform you that we have already visited your flat on the same day 24th august you email us. As we have discussed on the phone earlier we need to break the plumbing duct line from your balcony to find the root cause of the leakage. Please allow us to do so.

Thanks & regards,

Somnath Das Poddar, Technical Manager

Siddha Group • Siddha Town Rajarhat

Kolkata 700136

 

033-4066 6172

M.town.h...@gmail.com W.www.siddhagroup.com

Follow us at         Download Siddha App

                

--

Note-

related issues if any please contact on 033-4066-6172

regards,

Facility Team,

[Abhimanyu Mukherjee]

Dear Somenath,

Please hold on till I speak with our treasurer and MC and get back to you.

@BISWAJIT MAITY : No action for you.

Regards

Abhimanyu Mukherjee 

WHS 

On Sat, 31 Aug 2024, 19:07 BISWAJIT MAITY, <biswaj...@gmail.com> wrote:

---------- Forwarded message ---------
From: BISWAJIT MAITY <biswaj...@gmail.com>
Date: Sat, 31 Aug, 2024, 6:32 pm
Subject: Fwd: Remainder No. 3_SEEPAGE ISSUE IN FLAT AL 110
To: <straoao2024...@gmai.com>

---------- Forwarded message ---------
From: Siddha Town Rajarhat Helpdesk <siddhatownraj...@gmail.com>
Date: Sat, 31 Aug 2024 at 15:51
Subject: Re: Remainder No. 3_SEEPAGE ISSUE IN FLAT AL 110
To: BISWAJIT MAITY <biswaj...@gmail.com>
Cc: straoao <strao...@gmail.com>, <strao...@googlegroups.com>, STR FM <siddhatown...@gmail.com>, <srabantim...@gmail.com>

Dear Sir,

As of today, we have visited your flat with Mr. Abhimanyu and reached a final decision to break the plumbing duct wall from your balcony area.  And it will cost approx. Rs-4000/- including rebuilding the area. 

Thanks & regards,

Somnath Das Poddar, Technical Manager

Siddha Group • Siddha Town Rajarhat

Kolkata 700136

 

033-4066 6172

M.town.h...@gmail.com W.www.siddhagroup.com

Follow us at         Download Siddha App

                

[straoao]

Approved for amount 2500 by facility against total work cost of 4000

Regards,

Avik Chatterjee 

[Siddha Town Rajarhat Helpdesk]

Dear Sir,

This is to inform you that this rectification work has completed. And no issue has been found post rectification work.

Thanks & regards,

Somnath Das Poddar, Technical Manager

Siddha Group • Siddha Town Rajarhat

Kolkata 700136

 

033-4066 6172

M.town.h...@gmail.com W.www.siddhagroup.com

Follow us at         Download Siddha App

                

[BISWAJIT MAITY]

Dear Facility Team,

In continuation of my trailing email, I request you to kindly take up the rectification work on an urgent basis to prevent further damage to the balcony-side wall of my flat due to continuous seepage from the common drainage duct.

Despite your earlier intervention, for which I also bore a part of the cost, the root cause of the seepage has unfortunately remained unresolved. As a result, the condition of the wall continues to deteriorate.

As we do not reside in the flat regularly due to professional commitments and are available only until 12th July 2026, I would appreciate it if the necessary repair work could be completed within this period.

Your prompt attention and necessary action will be highly appreciated. Please find attached pictures pertaining to damaged walls and earlier rectification work.

Regards,

Srabanti Maity Sarkar
Alps-110
+91 80174 81548

[BISWAJIT MAITY]

Dear Team,

This is to inform you and request your urgent intervention regarding a serious seepage issue in my flat. Black water and greywater are seeping from the upstairs flat (Alps 210) into my common bathroom, causing damage to the wooden loft and other fixtures.

As we do not reside in the flat on a regular basis and will be available only until 12th July 2026, I kindly request you to inspect the issue and take the necessary corrective action at the earliest.

I am sharing photographs of the affected area for your reference and better understanding of the issue.

Your prompt attention and necessary action in this matter will be highly appreciated.

[BISWAJIT MAITY]

Dear Facility Management Team,

In continuation of the trailing mail regarding the mentioned issue, which needs immediate attention due to its severity, I didn't get any response till now, except an inspection from your end. 

Once again requesting for your prompt cooperation as the seepage is damaging my assets and I will leave the town on 12th July.

Rgd/-

Srabanti Maity Sarkar 

AL 110

[STR FM]

Dear Sir,

Our team is continuously following up with the owner of Flat AL210 to have the issue repaired as a matter of urgency.

We would also like to request the owner of Alps-210 once again to carry out the necessary rectification work in the toilet area at the earliest. The owner of Alps-110 has been suffering from a seepage issue for a long time due to this problem.

Your immediate attention and prompt action on this matter will be highly appreciated.

Sushovan Maity

Facility Manager

STRAOAO, Siddha Town Rajarhat

Kolkata 700136

[Manu Das]

Dear Sir,

Kindly note that Mr. Biswajit Maity owner of Alps-110 has already visited our toilet area and asked me not to use the concern toilet during his repair work and same has been gladly agreed by me.

Manu Das

[STR FM]

Dear Sir,

As inspected, the repair work needs to be carried out from both flats.

• Please stop using the toilet in Flat 210 for four days once the work begins.
• We will start the work from Flat 110 by carrying out the chemical sealing.
• After completing the sealing work, we will carry out the chemical silicone grouting in Flat 210.
• Since this work falls under personal repair work, we request both flat owners to share and bear the minimum cost required to complete the repair.

Kindly make the necessary arrangements to ensure the work can be completed successfully.

Thank you. 

Regards

Sushovan Maity

Facility Manager

STRAOAO, Siddha Town Rajarhat

Kolkata 700136

[Manu Das]

Dear FM,

 

It is very unfortunate to receive such a mail from the Facility Management of our society.

Please note the following points:

• On 07.07.2026 at around 1600 hrs you along with a plumber visited our residence to inspect the toilet area. At that time, no unusual leakage was found from the concerned toilet. However your mail states something different.

• I have not lodged any complaint regarding toilet leakage. In that case , I do not understand the basis on which charges are being imposed on us.

• Furthermore, if any work is required to be carried out in our toilet, prior notification regarding the nurture of work and accountability must be provided to the resident.

     I request you to kindly review this matter and clarify the same at the earliest.

       Thank you 

         M Das

[BISWAJIT MAITY]

Dear Facility Team,

Thank you for your support and prompt response in addressing the issue.

However, I would like to express my concern regarding the proposed solution. Personally, I am not fully convinced that re-plastering the damaged portion alone, without first identifying and rectifying the source of the leakage from the drainpipe, will provide a permanent resolution. Nevertheless, I respect your technical expertise and am willing to proceed with your suggested approach.

My only concern is that if the root cause is not addressed, the damage may recur, rendering the repair ineffective and causing the same inconvenience again. I sincerely hope that the solution being implemented has taken this aspect into consideration and will resolve the issue permanently.

Thank you once again for your assistance and support.

Rgd/-

Srabanti Maity Sarkar

AL 110

8017481548

[BISWAJIT MAITY]

Dear Facility Manager,

Thank you for personally inspecting the site and witnessing the severity of the leakage. As observed during the inspection, not only is grey water leaking through the bathroom ceiling, but, more seriously, black water from the sanitary drain line is seeping through the ceiling of my common bathroom. This has caused substantial damage to my wooden loft and has also created an unhygienic and potentially hazardous living condition.

I would like to categorically clarify that this leakage/seepage came to our notice only a few months ago and not 2–3 years earlier, as has been indicated. Since the flat is not occupied on a regular basis, the issue could not have been detected earlier. The defect appears to have originated from the common plumbing/sanitary system, which is entirely beyond my ownership, control, or maintenance responsibilities. Therefore, I cannot accept any implication of negligence or any financial liability on my part for rectification of the source of the leakage.

As a responsible resident who has consistently paid all society maintenance charges on time, I expect the Facility Management Team, as the designated technical and maintenance authority, to take prompt action to identify the root cause and ensure a permanent resolution rather than a temporary repair. Any repair undertaken without rectifying the source of the leakage is unlikely to prevent recurrence and may result in further damage to my property.

If the management believes that any support, coordination, or financial contribution is required from any party, I request that the same be communicated to me in writing, clearly stating the technical basis, applicable society rules, and the rationale for such a requirement. This will help avoid any misunderstanding and facilitate a transparent resolution.

As I am scheduled to leave on 12 July, I earnestly request you to treat this matter as urgent and initiate the necessary corrective measures immediately to prevent further damage to my property. I assure you of my full cooperation in providing access to the flat or extending any legitimate assistance required for timely completion of the work.

I trust the management will appreciate the seriousness of this matter and take appropriate action at the earliest.

Thank you.

Kind regards,

Srabanti Maity Sarkar
Flat No. Alps-110