Access 2021 Latest Release (version 2312) Breaks SEOM

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Mike Yeager

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Jan 5, 2024, 10:02:37 AMJan 5
to Stone Edge User Group
Anyone have a fix for the latest update to Access 2021 (v. 2312)?  After our workstations began auto-updating you get this screen when starting SEOM:

image.png

Everything was fine under version 2311.



--Mike Yeager

Production and IT Manager

 Gun Dog Supply
Engage with us! Facebook | Instagram | YouTube | Pinterest

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011
17645 U.S. Highway 82
Mathiston, MS 39752

al...@bikeman.com

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Jan 5, 2024, 10:18:13 AMJan 5
to Mike Yeager, Stone Edge User Group

We will get that pop up occasionally if there is an unexpected interruption in the connection to the server where our store database resides.  Usually clicking ‘OK’ multiple times until it goes away will sort it out, SEOM will start up and re-link the tables.  IIRC you have to click it like 5 times or so.

 

Alan  

 

Bath Cycle & Ski / Bikeman.com
115 Main Street
Woolwich, ME 04579
1-800-BIKEMAN

x101
www.bikeman.com
al...@bikeman.com

 

From: ston...@googlegroups.com <ston...@googlegroups.com> On Behalf Of Mike Yeager
Sent: Friday, January 5, 2024 10:02 AM
To: Stone Edge User Group <ston...@googlegroups.com>
Subject: [Stone Edge User Group] Access 2021 Latest Release (version 2312) Breaks SEOM

 

Anyone have a fix for the latest update to Access 2021 (v. 2312)?  After our workstations began auto-updating you get this screen when starting SEOM:

 

 

Everything was fine under version 2311.

 



--Mike Yeager

Production and IT Manager


 Gun Dog Supply

Engage with us! Facebook | Instagram | YouTube | Pinterest

 

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011

17645 U.S. Highway 82

Mathiston, MS 39752

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Mike Yeager

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Jan 5, 2024, 10:27:47 AMJan 5
to al...@bikeman.com, Stone Edge User Group
Hitting "Okay" doesn't work in this case.  If you hit "Cancel" 3 times you get:

image.png

...and Access closes.

All our workstations on the prior version have no errors, and the ODBC connections are good on all machines.



--Mike Yeager

Production and IT Manager

 Gun Dog Supply
Engage with us! Facebook | Instagram | YouTube | Pinterest

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011
17645 U.S. Highway 82
Mathiston, MS 39752

stephanie

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Jan 5, 2024, 10:34:33 AMJan 5
to Stone Edge User Group
I'm not sure if you issue was resolved but this is the info I've received from SE...

This is due to a bad Microsoft Office update:

Bad: Version 2312 (Build 17126.20014)

Good: Version 2311 (Build 17029.20108)

You will need to rollback your office version manually. Steps can be found here: How to revert to an earlier version of Office - Microsoft Support

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

We also recommend turning off automatic updates for all computers, as it can help prevent you from installing a buggy version.


Mike Yeager

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Jan 5, 2024, 10:35:36 AMJan 5
to Stephanie Mosny, al...@bikeman.com, Stone Edge User Group
Any idea if Office 2021 is also "version 16.0...."?  These instructions are for Office 2019.



--Mike Yeager

Production and IT Manager

 Gun Dog Supply
Engage with us! Facebook | Instagram | YouTube | Pinterest

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011
17645 U.S. Highway 82
Mathiston, MS 39752


On Fri, Jan 5, 2024 at 9:32 AM Stephanie Mosny <step...@watercraftsuperstore.com> wrote:

I’m not sure if your issue has been resolved but this is what SE let me know…

This is due to a bad Microsoft Office update:

Bad: Version 2312 (Build 17126.20014)

Good: Version 2311 (Build 17029.20108)

You will need to rollback your office version manually. Steps can be found here: How to revert to an earlier version of Office - Microsoft Support

https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841

We also recommend turning off automatic updates for all computers, as it can help prevent you from installing a buggy version.

 

 

Stephanie Mosny

General Manager

Watercraft Superstore

1401 N Myrtle Ave

Clearwater, FL

33755

727.499.9707

 

From: ston...@googlegroups.com <ston...@googlegroups.com> On Behalf Of Mike Yeager
Sent: Friday, January 5, 2024 10:27 AM
To: al...@bikeman.com
Cc: Stone Edge User Group <ston...@googlegroups.com>
Subject: Re: [Stone Edge User Group] Access 2021 Latest Release (version 2312) Breaks SEOM

 

Hitting "Okay" doesn't work in this case.  If you hit "Cancel" 3 times you get:

 

 

...and Access closes.

 

All our workstations on the prior version have no errors, and the ODBC connections are good on all machines.

 

Image removed by sender.



--Mike Yeager

Production and IT Manager


Image removed by sender.  Gun Dog Supply

Engage with us! Facebook | Instagram | YouTube | Pinterest

 

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011

17645 U.S. Highway 82

Mathiston, MS 39752

On Fri, Jan 5, 2024 at 9:18 AM <al...@bikeman.com> wrote:

We will get that pop up occasionally if there is an unexpected interruption in the connection to the server where our store database resides.  Usually clicking ‘OK’ multiple times until it goes away will sort it out, SEOM will start up and re-link the tables.  IIRC you have to click it like 5 times or so.

 

Alan  

 

Bath Cycle & Ski / Bikeman.com
115 Main Street
Woolwich, ME 04579
1-800-BIKEMAN

x101
www.bikeman.com
al...@bikeman.com

 

From: ston...@googlegroups.com <ston...@googlegroups.com> On Behalf Of Mike Yeager
Sent: Friday, January 5, 2024 10:02 AM
To: Stone Edge User Group <ston...@googlegroups.com>
Subject: [Stone Edge User Group] Access 2021 Latest Release (version 2312) Breaks SEOM

 

Anyone have a fix for the latest update to Access 2021 (v. 2312)?  After our workstations began auto-updating you get this screen when starting SEOM:

 

 

Everything was fine under version 2311.

 

Image removed by sender.



--Mike Yeager

Production and IT Manager

Image removed by sender. Gun Dog Supply

Engage with us! Facebook | Instagram | YouTube | Pinterest

 

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011

17645 U.S. Highway 82

Mathiston, MS 39752

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stephanie

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Jan 5, 2024, 10:38:53 AMJan 5
to Stone Edge User Group
I do not know. It's just the microsoft website instructions for reverting back. Maybe it has one for the 2021 version as well.

Mike Yeager

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Jan 5, 2024, 10:44:46 AMJan 5
to stephanie, Stone Edge User Group
Thanks -- trying it now.  Fingers crossed!



--Mike Yeager

Production and IT Manager

 Gun Dog Supply
Engage with us! Facebook | Instagram | YouTube | Pinterest

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011
17645 U.S. Highway 82
Mathiston, MS 39752

Mike Yeager

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Jan 5, 2024, 10:49:10 AMJan 5
to stephanie, Stone Edge User Group
It worked.  Thanks!



--Mike Yeager

Production and IT Manager

 Gun Dog Supply
Engage with us! Facebook | Instagram | YouTube | Pinterest

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011
17645 U.S. Highway 82
Mathiston, MS 39752

stephanie

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Jan 5, 2024, 10:57:00 AMJan 5
to Stone Edge User Group
Wonderful, glad to hear!

Mike Yeager

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Jan 5, 2024, 11:08:56 AMJan 5
to stephanie, Stone Edge User Group
Breaking table links didn't solve the issue.  We still had to revert to the prior release and disable Office auto-updates.



--Mike Yeager

Production and IT Manager

 Gun Dog Supply
Engage with us! Facebook | Instagram | YouTube | Pinterest

Phone: 662-498-0012    Toll-Free: 800-624-6378    Fax: 662-324-6011
17645 U.S. Highway 82
Mathiston, MS 39752

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