Errors after Windows update

[Ron Kratchman]

Hi All,

We're running a PC with SE V 8.012 Windows 11 Pro.

After a Windows update Tuesday night into Wednesday morning, we couldn't import orders or process tracking from that PC.

Has anyone else had this issue?  Is this a known issue?  If so, is a fix in place?

Thanks,

Ron

Ron Kratchman | Kitchen Kapers, Inc
1250 Marlkress Road | Cherry Hill NJ | 08003
p 856.424.3400 | f 856.424.4039 | c 609.330.5655

Ro...@kitchenkapers.com

[John Frazar]

Hey Ron, 

I haven't heard this.  Are imports working on other PCs without the update?  This one is probably best looked at by the support guys.  It seems like an isolated incident. Can you give them an email or call?  sup...@stoneedge.com 

Thanks! 

John Frazar

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[in...@thewrightstuff.com]

Check your firewall/antivirus settings. Might have been removed from your safe list due to the update.

 

 

Banks Wright

The Wright Stuff, Inc.

Telephone: 877-750-0376

Fax: 601-892-3116

 

[Ron Kratchman]

Hey John,

Yes, Imports are working on another PC that has not received the update.

Best,

Ron