Licensing ISSUE update

[er...@stoneedge.com]

Hello ALL,

Please see the updates Patch Article it contains the links to the patched MDE and it now contains an added step to help get past this issue please follow all the directions. Step * is the new step for those that have the patch. 

Replacing the SEOM File - Stone Edge Technologies

We have been getting your emails and calls in support and are responding as quickly as we are able. 

thank you for your patience and understanding as we work through this issue 

Erich Odenweller 

[John Frazar]

Updated instructions here:  https://www.stoneedge.com/seompatch/

Revised to be a little more clear and easier to understand.  Essentially close SEOM, download two files, extract them to the StoneEdge intallation directory, reopen SEOM.  You're back in business. 

[John Frazar]

The issue is resolved.  If anyone is still having a problem accessing Stone Edge, pelase 

1. close SEOM
2. go to c:\stoneedge (or wherever you may have it installed)
3. delete the file LSInfo.dat.  
4. Reopen SEOM and re-enter your credentials.  (If you need your credentials contact sup...@stoneedge.com)

We will up date you later with more info about what happened.

Thank you for your patience. 

John Frazar

[atv....@gmail.com]

The link is invalid.  We are completely locked out of the system.  Need immediate assistance.