I recently purchased and installed Movie Edit Pro Premium 2020. This was a new installation; I previously had MEP Plus 2017, which I uninstalled beforehand. My purchase included NewBlue Titler Pro 6 and NewBlue Elements 3 Ultimate. I summoned these effects add-ins via the Activate Content Pack(s) function, using the provided coupon codes, following through with downloading via the Extra Effects menu. The packages downloaded and installed as expected (serial numbers returned). After restarting MEP, when I open the Effects menu, I see the additional icons for NewBlue Elements and Titler effects. So far, so good.
Nothing happens when I click the Activate button for Elements, or the Manage Activation menu item for Titler. Also, the NewBlue Application Manager (on Windows Start menu) program refuses to open. I've already tried restarting my PC for good measure.
One more observation... Some time after restarting MEP, download icons re-appear in the Extra Effects menu for the two NewBlue packages. If I click on these, the packages download and install again. This doesn't make sense since the packages were previously installed. Could these be suggesting that there's something in the program that doesn't detect a proper installation?
This can be annoying. Sometimes when you apply the effect and get the watermark, the registration screen gets put behind the MEP main screen. Check your task bar for an additional box which should be the registration box. Click on it to bring it to the front of the screen. My example doesn't show the registration box as mine is activated.
1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.
I am starting to believe that the problem really lies with the NewBlue Application Manager ( -us/articles/213546346-Using-The-NewBlue-Application-Manager), which is likely what prompted you with that registration box. I am unable to launch that app by itself - when I select it on the Windows Start menu (or more directly from the File Explorer), I get the Windows "wait" cursor for a second or two, and then nothing. From what I read elsewhere, this is where activation happens. Are you able to start this app on your computer? Does it provide the registration box you described?
There are problems with FX. We are not the only people to have problems but everyone seems to suffer differently while others do not seem to suffer at all. I would start by checking your Windows security setup. It may be blocking the app from opening. There have been a lot of problems with websites security certificates that may be a reason but really no idea.
Ray @CubeAce, Thanks for confirming and for suggesting additional things to try. I put in a support ticket with NewBlue. Also hoping/expecting that someone from Magix will chime in with more definitive information. Serafin
Since this is a user to user forum and not a contact for Magix support, you will receive any information/assistance from Magix staff only if you raise a support ticket via the Support link in the header of every forum page.
I purchased the Titler Pro 7. I deinstalled Titler Pro 6 for Magix and then installed the new Titler. It works well but only as stand-alone. In Magix programs like Video Pro X or Photostory I got the message when applying the effect "Not Activated". When closing the program I got an error message which I cannot send to Magix. The channel seems to be closed. I don't really know or it is not apparent how to post such a message to Magix. Bad support!
Reading this page I see that Titler Pro 7 is stated to be compatible with Magix Vegas Pro 10+ and Vegas Movie Studio. There is no mention of either VPX or Photostory. Hence, I suspect there is no supplied plug-in for VPX which is what is needed for Titler Pro 7 to function within VPX.
Perhaps Magix ought to endeavour to work with NB to create a "VPX-version" of the app but at present, I do not think you can reasonably expect the app to function in this way in VPX. Hence, you comment about Bad support is really uncalled-for.
When I look on the Effect tab in Video Pro x or Photostory Titler Pro 7 appears for usage. An error report cannot be sent because this service is not served. And a contact via E-Mail is actually not possible. By my opinion this is Bad Support.
I have just paid the update/subscription for my Move Editor 2021 (does this mean every year I will have to pay another 50 - seperate question - sorry). I receviced a coupon for NewBlue Filters 5 Ultimate. I entered the coupon code to active pack And I assume it downloaded it. A box popped up on Windows 10 to activate it? But I didn't have an activation code at that time. Now received the activation code but don't know where to add this. So I am not sure whether I have added this pack and also especially whether I have activated it? Heaven help me when I try to install the proDAD apps x 2 and activate them. I do have all the key/data etc... Saved - honest I do!
Ok I get to the point on the 3 New Blue Effects in MX under Effects and I download them and they shown as downloaded. But then when I restart they want me to download. I have registered/activated with New Blue as far as I know for a Manager comes up entered the KEY not coupon and it now shown as ok. This is a very convuluted process. Have a snapshot JPEG but no insert picture at this point.
Any third party effects have to be registered with the makers of the plugins on their sites where the codes are used in your accounts with them. So you have to open an account (If you don't already have one) with New Blue (or whoever) and register your copy with them there.
You do not have to renew the product each year. You can keep the functioning product you already have. You will not get any of the new plugins but the program will continue to run and can be downloaded from your account again if need be along with an activation code should you need to but you must keep your log in details and passwords to access them so don't lose or delete those emails. Make printed copies if you have to.
My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.
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