Adobe Premiere Customer Service Number

[Frederic Laureano]

Iwork for a small business from home. The owner purchased Acrobat PRO to use. She saves documents into dropbox for me to get and edit and return for her. I am a user on her account. However, I am now unable to use it because it keeps telling me my trial period is over. I have searched your website for 35 minutes, trying to find a way to actually talk to someone. This is RIDICULOUS. PLEASE, I AM BEGGING YOU, somebody please call me [personal information removed by moderator. This is a public forum, not Adobe support]

Hi I have found that none of the solutions work, you just keep going around the carousel over and over, like some kind of reccurrent nightmare. The only time i managed to contact someone i was cut off mid conversation and my case was closed. The very worst customer service i have ever experienced in my entire life. Please why do none of these work.

INSANE! no more chat or phone number on the site. no way to contact a human without holding for over an hour using this 1800 number, 3 days I have wasted on hold only to have call ended over and over again!!! So glad I pour thousands of dollars into this company ever year!

Adobe has absolutely the worst customer service ever. No one will answer any phones, even in Enterprise. The links to support (that actually work) just keep bringing you back to same page you started. The phone hangs up on you on hold, or just leaves you listening to the endless music of sadness. And, they just charged me a $59 cancellation fee on a $29 monthly subscription I had for 1 month and 3 days and missed the trial cut-off. No one will help. Ever.

And for the first time, I thought I'd try Customer Care. Adobe should look to Apple for the right way to look after its customers. For ten years, whenever I have had a problem with my iMac or iPad, simply dial 1-800-MY-APPLE and within a minute or two, I get a live person on the line. And if they can't answer, they connect me to Technical.

I looked for the phone number for ADOBE tonight... and on their support page, it keeps showing Community Forums, but no phone numbers. I finally Googled the Adobe number.(which should be on their website, after all) and the recording says a 35-minute wait. How do people put up with such poor service?

The FX symbol on the clip was not purple... it was yellow. Some after some attempts at trying to delete it, it turned out I must have click on Opacity while trying to change the Lighting Level on a clip.

Students: Place an order for Adobe CC via the Software Distribution site. Faculty and staff: Click the link below to submit a request for access to Adobe CC. Note: if you already have been issued a Creative Cloud license and want to install it on a new or second computer, please follow the re-installation instructions.

The Adobe CC software is available to the UNC-Chapel Hill community through an Adobe Enterprise subscription model. To begin the installation process, you need to uninstall all old Adobe products from your computer. To uninstall the Adobe software, visit the adobe.com article: Use the Creative Cloud Cleaner Tool to solve installation problems.

If you need further assistance removing Adobe CC, please contact the ITS Service Desk using one of the contact methods listed below. If you do not have any Adobe CC products, you may skip the uninstall process and continue with a clean installation. All users logging into, Adobe Creative Cloud will need to use Duo for 2-step verification.

UNC-Chapel Hill students, faculty and staff have several avenues in which to receive training on Adobe products and services. Adobe has many great online tutorials for the various Creative Cloud products. The University also offers free access to LinkedIn Learning, an online training platform that has many specific Creative Cloud product lessons. Finally, the iTunes App Store provides mobile tutorial apps for the creative mind on the go.

A limited number of no-cost Adobe Creative Cloud licenses are available for instructional faculty and instructional staff. Requests will be approved for individuals whose work for the University includes one of the following activities:

Adobe is a global software and business solutions company based in California. Adobe produces business software such as creative tools and the document standardization format Portable Document Format (PDF). Adobe offers customer service by phone support and form submission.

Adobe is a self serving, arrogant company that is getting worse all the time. They have very confusing processors that are extremely not user friendly.

Their customer service has become a M-F Pacific time zone limited accessibility even though they are a world wide company. It's pathetic.

They don't want comments with profanity-why is that? Are their customers that angry?? Apparently, YES!

Absolutely horrendous customer service. If they didn't have a monopoly on good design applications I would refuse to use them. Unfortunately, they know they have their target market between a rock and a hard place so they can do whatever they choose when it comes to customer service. Just hearing the name Adobe makes my blood pressure rise. I hope someone launches a comparable suite of applications soon, they will be billionaires in a matter of hours.

This is the most frustrating 'customer service' department.

I have called the last 3 days requesting assistance in uploading a purchased copy of Photoshop. Day 1 - chat representative needed to transfer me to the concern team (really). This was at 7:58 pm. Honestly, I forgot they were on speaker hold until receiving a text the following day stating we were disconnected! The hold time was 3 hours.

Day 2 - chat representative provided a case number and transferred me somewhere, which is code for YOU ARE ON HOLD AGAIN FOR 3 HOURS.

Today - Called the number above, was on hold approximately 30 min. until I received the option for someone to call back. I was elated until reading another review.

WHAT THE HECK IS GOING ON ADOBE?

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Adobe Inc. (/əˈdoʊbi/ ə-DOH-bee), formerly Adobe Systems Incorporated, is an American computer software company based in San Jose, California. It offers a wide range of programs from web design tools, photo manipulation and vector creation, through to video/audio editing, mobile app development, print layout and animation software. It has historically specialized in software for the creation and publication of a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print. Its flagship products include Adobe Photoshop image editing software; Adobe Illustrator vector-based illustration software; Adobe Acrobat Reader and the Portable Document Format (PDF); and a host of tools primarily for audio-visual content creation, editing and publishing. Adobe offered a bundled solution of its products named Adobe Creative Suite, which evolved into a subscription software as a service (SaaS) offering named Adobe Creative Cloud.[2] The company also expanded into digital marketing software and in 2021 was considered one of the top global leaders in Customer Experience Management (CXM).[3]

Adobe was founded in December 1982[4] by John Warnock and Charles Geschke, who established the company after leaving Xerox PARC to develop and sell the PostScript page description language. In 1985, Apple Computer licensed PostScript for use in its LaserWriter printers, which helped spark the desktop publishing revolution.[5] Adobe later developed animation and multimedia through its acquisition of Macromedia, from which it acquired Macromedia Flash; video editing and compositing software with Adobe Premiere, later known as Adobe Premiere Pro; low-code web development with Adobe Muse; and a suite of software for digital marketing management.

As of 2022,[update] Adobe has more than 26,000 employees worldwide.[4] Adobe also has major development operations in the United States in Newton,[6] New York City, Arden Hills, Lehi, Seattle, Austin and San Francisco. It also has major development operations in Noida and Bangalore in India.[7] The company has long been the dominant tech firm in design and creative software,[8][9] despite attracting criticism for its policies and practices particularly around Adobe Creative Cloud's switch to subscription only pricing and its early termination fees for its most promoted Creative Cloud plan, the latter of which attracted a joint civil lawsuit from the US Federal Trade Commission and the US Department of Justice in 2024.[10]

The company was started in John Warnock's garage.[11] The name of the company, Adobe, comes from Adobe Creek in Los Altos, California, a stream which ran behind Warnock's house.[4] That creek is named because of the type of clay found there (Adobe being a Spanish word for Mudbrick). Adobe's corporate logo features a stylized "A" and was designed by graphic designer Marva Warnock, John Warnock's wife.[12] Steve Jobs attempted to buy the company for $5 million[13] in 1982, but Warnock and Geschke refused. Their investors urged them to work something out with Jobs, so they agreed to sell him shares worth 19 percent of the company. Jobs paid a five-times multiple of their company's valuation at the time, plus a five-year license fee for PostScript, in advance. The purchase and advance made Adobe the first company in the history of Silicon Valley to become profitable in its first year.[14]

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