What parameters did you use for the eyepiece? If you did not check "binoculars" (which is probably what you need), you might have to combine it with a telescope.
Try following values (just to see if those work):
- check "binoculars"
- tFOV 5.5
- factor 8
- diameter 50
Test this on Moon or e.g. Jupiter, to get an idea of the actual scale
Maybe magnitude filtering is removing stars? Check (F4) that magnitude is totally open, Bortle class is 1. stars are shown
Or maybe the FOV is far too small, so nothing is seen?
Can you try following shortcuts and see if your view changes:
- 'm' - MIlky Way
- 'd' - DSO - deep space objects
- 'a' - atmosphere
- 'i' - DSO backgrounds
- 's' - stars
-alex-