Fg Wilson 2001 Control Panel Manual

[Kim Veller]

Thanksso much for post, this saved me an engineer call out and immense

frustration. You are so right about the manual and the incorrect description of battery failure in the edge

transmitter.

I have a somfy roller door which goes up correctly but only comes down part way then stops,,,,holding the down button then drives the door to its closed position,,,I have changed the lithium batteries in the safety edge strip but still does the same. Help ,,

Does anyone have the answer as to why after replacing the battery the door works OK for a while and then the fault of closing part way down happens again. I believe the lithium battery should last for several years..

Mine originally had the problem of coming down and stopping, had to use deadman mode to close. Suspected photo sensor and ripped seal where the photo sensors are situated. Now it has stopped coming down, it can go up and sometimes then stop. Been told motor is gone. I have replaced the control box and new sensors still same issue, so going to change motor

I have a similar problem I have replaced the battery and found the battery had totally discharged after one month, I have replaced the battery again and checked the cable connections and found the white cable had a bad connection so I have remade the connection and now it is on test so I advise people with this fault to check the battery voltage and check the cable connections in the door edge transmitter.

Mine has been like this for nearly 18month, replacing batteries Avery 6-8 weeks. (Depending on useage) something is draining the battery imo, so do I stump up 100 for a new safety edge, I will double check all the wires to see if their is a bad connection and check the Voltage in the battery that is only 6 weeks old,

My somfy door came down on the bonnet of my car and just stayed there,when I pressed the button for it to go up,it went up but kept going and came out of the tracks ,unfolded,and then flopped down on the bonnet dinting it in a number of places.I have got the door back in the tracks but it is out of sequence.I phoned Crocodile doors who installed it ,they wanted 295 plus vat to come out.No chance! Robbers.

I would appreciate any help.Thanks.

Having similar issues. Door goes all the way up but stops at the same positions when closing. Getting the Safety Edge light on the control panel, but not the low battery. Not sure about the amber light on the edge transmitter though.

Hello I am facing similar issue , door opens ok but coming down stops after slight movement. On the slate safety edge I opened and there is no AA batteries it has round button type batteries. 4 of them . Is this an old model , just need some one advise on this please. Am I looking at right part.

Hi Smorgo , thanks for your response, Just changed the button or coin cells and still having the same issue. I can override by continuously holding the remote button when gate goes down and no problem with that. I have recently placed motion detector lights next to door , could there be an issue with interference from it. Any suggestions any advice . Is there a way to check if slate is working and no issues with it. There is also one LED on slate which is not glowing as well , could this be the issue ?

Hey. Just thought I would share my experience with a similar challenge!

Our door would go fully up with a single press of the button, but required the button held down to fully close. Else it would stop with the obstruction light coming on.

This week I decided to have another go. I found two things. First, the magnet at the bottom had been installed too far from the edge. Approx 30mm from the transmitter with the door closed. I belive the magnet turns off the transmitter and thus prevents the battery draining. So I fixed that.

I am really surprised that although we had this from new, the instructions supplied only tells you how to pair the remotes. Any other setting, like the ones I am looking for, forget it. Not a word.

I phoned Sompy and asked them how to do this, they told me to ask my installer !!!

Not at all helpful.

Got the same problems & getting really cheesed off. Would never use Somfy again or recommend and they are no help. Door fitted 2016, no problems for 2 years but then it started. Seems to happen when the weather is damp. Had to use deadman thumb last winter. Fitters were coming out but then we went in to lockdown. It then started working during the good weather but reverted to getting stuck last November. Next door neighbour also got the same company to install his garage door but he now too is leaving his cars out at night because they cannot sort it. I rang the fitters who ignored calls for 2 months but then I caught them at the neighbours house. They swapped the battery and it worked but I pointed out that I had swapped the battery numerous times. How can the first battery last two years and subsequent batteries last a month? The battery they put in has now stopped working again after a month. The company that fitted our garage door have told me they are losing so much business as they are basically going round repairing previously fitted garage doors with Somfy electrics. Sorry state of affairs that you pay the tariff you asked for a product that is obviously sub-standard. As I say, would never recommend!

please help???? i knocked the sticky backed magnit off the bottom of the door when sweeping the floor. the alarm blasted at me, now if i switch on its only the alarm blasting at me. i have rung the supplier of the door and no help what so ever.

Hello , had same issue after putting in new drainage channels. Took out tarmac underneath the door , door dropped and set off alarm . Reset alarm and carried on working giving it no further thought . When I went to operate door problems as above , would open ok on closing would stop part way down with the safety edge alarm lit .Operated fine manually.Checked everything! Reset door limits , turned off and back on again (IT expert) reprogrammed you name it. I eventually lowered door to set position , pressed the programme button on control panel until lit , pressed and held programme button on transmitter until lit , went through connection process and green light on transmitter lit , hey bingo , now working again . When I went through above procedure with door in any other position , safety edge alarm would reset but door would stop again when operated bringing up alarm again. Hope this is of help to someone else.

For me it was the tiny wires inside that go off into the door. They connect to the circuit board with push down connectors, with one of them not pushed down correctly so not making contact between the wire and connector. I used a small screwdriver to push the wire in further.

I have just had a similar problem where the roller door kept stopping when closing. The controller light that flashed indicated that the OSE connector was not transmitting to the controller. Also it would not pair. I was about to order a new OSE PCB when I discovered that you can run a diagnostic check using SW2 on the OSE PCB. I ran this test which seemed to reset the OSE. I then was able to pair with the controller and all is working fine now.

Open the OSE transmitter housing. Press button SW2 until LED 1 lights up permanently red.

The OSE is operating correctly when LED 1 lights up green then LED 2 lights up permanently green for 8 seconds.

hi, is it possible to just take the white,grey,green wires out of the two connector blocks in the transmitter and then connect them to each ? so the door will close in one touch..

does anyone have the instructions on how to replace the safety seal on the bottom of the door ?

Anyone able to help with a problem I have

Door goes up no problem but sometime it will not lock & drops to about halfway. Down most of the time .sometimes it works as it should

It has only started doing this in the last 4 months the door has worked very well for over 10 years

When it drops if I push the remote it normally goes back up & drops again. I just wind it up by hand.

When closing it does not always lock I then just wind it to lock .

Anyone able to help as to how the locking mechanism works on a Somfy motor

Thanks for any help

I started to wonder if it was indeed the optical safety edge itself, the floor is concrete and is not entirely smooth across the whole floor width and I was curious whether the rubber encasing the safety edge remained deformed after opening and caused the safety edge to believe there was an obstacle. I found that by squeezing the rubber safety edge strip from either sides caused the red light on the transmitter to go out suggesting this was the problem.

I have the same problem of battery discharhing quickly. I do not think magnet switches off the unit completeley but it tells the unit that it reached its limit. One of my theory is wind! I suspect garage door vibrates/moves due to wind and this causes transmitter to wake up (not sure if it has motion sensor or edge pressure sensor is doing this). These frequent wake ups drains the battery. I have also seen suggestion regarding pushing edge sensor wires and I wonder if they are causing this wake up or module not sleeping at a low consumption state. I have not checked my connections yet but I will. I have gone through 2 batteries and I am bored of paying this extra money. If I get three rechargeable AAs then I can connect them in series (1.2V each) and wire it to the module and velcro battery pack to the door. And recharge when discharged ;)

Tested my safety edge over the weekend;gave it a sharp bang to right hand side;;all seemed good;door stopped and retracted slightly;;came to open door today;would only come down few inches each time ;safety edge light on controller(red) and transmitter showing red;tried all the usual;reset;battery etc etc;;turned out I cut the cable to the optical unit(green sensor in each end of safety strip);;I removed optical sensor and withdrew the cable from the transmitter(pulled through door extrusions)simply reconnected green/white/brown;reinserted into newly cut slot in safety edge;;;green light;;all good

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