STC India Chapter - Hyderabad: Registration Open for 2nd Full-Day Learning Session @ Broadridge, April 27

[Punit Shrivastava]

Hi All,

Welcome to the Second full-day Learning Session of STC India Chapter - Hyderabad in 2019. Please register to have an eventful Saturday with the community on April 27.

 

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STC India Hyderabad Full-Day Learning Session – 27th April (Saturday), 2019 @ Broadridge, Hyderabad

 

Venue: Broadridge Financial Solutions, Inc. (Before Cyber Towers), Madhapur, Hyderabad

Refreshment Sponsor: Broadridge

Other Sponsor: Pivot Tribe

Click to Fill Registration Form

 

 

Complete Schedule

 

Time	Activity	Name/s
09:30 – 9.45 AM	Registration	Volunteers
09.45 – 10.00 AM	Welcome	Punit Shrivastava
10.00 – 10.45 AM	Mapping documentation with Business	Ramachandra Murthy
10.45 – 11.15 AM	Process Documentation: Transition with Playbooks	Sandeep Kumar Maddineni
11.15 – 11.45 AM	Networking Break (Tea)
11.45 – 12.30	Technical Writing – Story Telling	Suresh Adina
12.30 – 12.45 PM	Technical Writing Quiz Round 1	Anindita Basu
12.45 – 02.00 PM	Networking Break (Lunch)
02.00 – 02.30 PM	Technical Writing Quiz Round 2	Anindita Basu
02.30 – 03.15 PM	Taming the Horse	Kalyan Polamalla /Harathi Cirigiri/Natasha Fernandes
03:15 – 03:45 PM	Agile and Technical Writers: Discussion	Key Practitioners and Community members
03.45 – 4.00 PM	Thank You Note	STC
04.00 – 4.30 PM	Tea and Closure

 

 

If you have any queries, please write to us at hyde...@stc-india.org.

 

About the Hosts and Refreshment Sponsor

 

Broadridge Financial Solutions, Inc., a global fintech leader, is the leading provider of investor communications and technology driven solutions to banks, broker dealers, mutual funds, and corporate issuers globally.

 

About Other Sponsor

Pivot Tribe IT Pvt Ltd   

Pivot Tribe IT Pvt Ltd is a group based in Hyderabad helping IT community with:

·       Networking Sessions for Different fields of IT

·       Corporate Training for Technical Documentation

·       Technical Documentation Services for small, mid-size and major companies

·       Staffing services for Tech Writers (Technical Writers, Content Writers, Instructional Designers

·       Training for English on Corporate Communication

·       Workshops and Entry-level trainings for all fields of IT

 

About Sessions and Speakers

 

Presentation 1 Mapping Documentation with Business by Ramachandra Murthy

About the Session:

Many industries require documentation and many businesses perform it only because they think it is the “right” thing to do. On the flip side, many organizations overlook and consider documentation as a complete waste of time and money.

However, documentation can play a major role in improving the efficiency and quality of a system, thereby, increasing customer’s overall satisfaction.

The session provides insights about how to turn process documentation into a key aspect for your company.

About the Speaker

 

Ramachandra Murthy is working as Senior Technical Writer at Broadridge Financial Solutions. He mentors junior writers. Last year, he presented a Session on API documentation. He loves to learn new technical concepts, practice, and share with community.

Presentation 2: A Transition with Playbooks by Sandeep Kumar Meddineni

About the Session:

All great sports teams have not only the best individuals, but they also have tried-and-true playbooks that everyone on the team executes. Business teams should be no different. So, we study how the best companies operate their teams and integrate these playbooks into every team we assemble.

Crossover studied hundreds of teams and merged their best practices for collaborating effectively and driving productivity.

The session explains how the company has transformed process documentation to enable multiple writers collaborate easily. Following components will be discussed in detail.

·       Definition

·       Playbook Structure

·       Inputs & Outputs

·       Blocker & Solutions

·       Rules of Engagement

·       Interaction Map

·       Constant Process of Improvement

 

About the Speaker

Sandeep Kumar Maddineni is seasoned professional in technical communications with 10 years of varied experience in Customer Support, Content Writing, Technical Writing, and Instructional Design. He recently started exploring UX in Information Architecture. He is currently working as Knowledge Architect with Crossover and he’s got a side-hustle as Interior Designer.

 

Presentation 3: Technical Writing – Story Telling by Suresh Adina

 

About the Session:

 

Technical Writing is the FOUNDATION of all Knowledge based organizations. The best of knowledge

databases however, remained highly underutilized. Technical Writing in general is a very challenging area, as it generally tends to be business oriented and very transactional in nature, which makes it very “dry”. Difficult to create a proper flow with all relevant information and ensure clarity of data points.

Stake holders vary in experience and back ground and that adds to the challenge.

However, if we can weave story telling into the writing, it is feasible to get the information in, with

subtlety and make it interesting to all stakeholders.

The key is making it 1st person and 3rd person in tone, intermixing the two. This helps in connecting to

all the people that read and use the information provided.

In this session, we will take a quick look at different artefacts that are created – functional requirements to user guides to internal knowledge articles, which are probably the least appreciated.

We will see some very popular documents and how they achieved it through stories.

Also look at some of the challenges faced by the group and see how that can be addressed. The session

will be interactive.

Activity: We will take some samples from the audience and apply this principle.

.

 

About the Speaker

Suresh has been associated with the world of computers for more than 30 years and has played

various roles at different levels of the organization. He is the COO of Virtual Raasta, a company specializing in the areas of Augmented Reality, and Virtual Reality. He has worked with multiple start-

ups and built teams from ground up in different organizations. He likes to work with people and make them successful, which in turn helps the business grow – bottom up approach.

Besides the work, Suresh is active on Social media and likes to present different perspectives to

common topics. He looks at the need for each role and the science that can be applied to make it

successful. He has spent a lot of time understanding the intricacies of language and the role it plays in

communication.

Suresh is an avid Bridge player. In addition, he enjoys spending his time working with school and college

students. He has been trainer and mentored many through his career.

 

 

Event:  A Quiz on Technical Writing  by Anindita Basu

About the Session:

Test your knowledge on technical writing, tools, and many more interesting aspects related to TW field.

 

About the Speaker:

Anindita became a technical writer in 2006 and has, since then, worked with several document markup languages such as HTML, DocBook, Markdown, and SVG. Last year for Hyderabad community, she presented a session on DITA, conducted a workshop on API Documentation. Now, here she comes with the much-awaited quiz on technical writers.

 

Presentation 4:  Taming the Horse by Kalyan Polamalla /Harathi Cirigiri/Natasha Fernandes

About the Session

How much time do you spend in performing edits to the content written by your internal teams?

Are you vexed with correcting these recurring errors every day?

Have you ever thought of automating such mundane tasks and instead do something more valuable?

This session is going to empower every writer on how to educate your internal teams to deliver quality documentation, which aids to process streamlining and document automation.

 

About the Speakers

Kalyan Polamalla – Working as Senior Technical Writer at Broadridge. Has 4+ years of experience in product documentation.

Harathi Cirigiri - Working as Technical Writer at Broadridge. Has 4 years of experience in Technical Writing and Instructional Designing. My hobbies are exploring and learning latest technologies in instructional designing.

Natasha Fernandes  – Working as Technical Writer at Broadridge. Has 3+ years of experience in Content and Technical Writing.

Discussion:  Agile and Technical Writers:

About the Session

Agile is considered the best process for IT industry. Many consider it the best without any problems. But, many technical writing teams have their own tales to tell. Agile also offers technical writers a new career prospect in IT. For example, Agile Scrum Master and so on. The session describes the beauty and nuances of Agile and helps technical writers get answers to their question about agile process and also career path using agile.

 

The discussion intends to also answer questions of community members, who face multiple challenges in following agile and often find difficult to delivery output as per agile-defined scrum dates.

 

About the Speakers

 

Community member/s having experience of working in multiple scrums at multiple companies to share experience.

 

 

For any questions, contact

Sharada, Sandeep, Punit

(Hyderabad Team)

Write to hyde...@stc-india.org

Contact No.: 8008003845 (Punit)