Blackmagic intensity pro card not visible

[007GK]

Hi,

I have blackmagic card inserted to PCIe x1 slot in Dell Optiplex 3010 system.

It is visible in PCI slot from BIOS saying video.

But from ubuntu, command lspci is not able to detect the card.

I installed driver from site: Video Driver 9.8. Blackmagic control panel also says device not found.

I have ubuntu 12.04 LTS kernel 3.10.17
Has anyone tried on ubuntu machine?

Thanks,
Sneha

[Bryce Gibson]

We're using Debian, which isn't quite the same, but is awfully similar...

 

It's running a 3.10 kernel (from Debian Jessie, and Sid - two separate machines) and is working fine for us...

 

Not being able to see it in lspci is interesting... And stumps me a little... I believe ours has always been visible with lspci (we set it up some time ago...)

 

If you put another device in the same port does it show up? Or maybe, trying with another distro on a live cd (eg Fedora as I believe that's what a lot of people are using?), does it show up?

Just thinking out loud :-)

 

Cheers,

Bryce

 

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Bryce Gibson

br...@gibson-consulting.com.au

 

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[Asim Ihsan]

We've used Blackmagic Intensity Pro PCI-E cards successfully on Ubuntu 12.10
64 bit.

Have you contacted Blackmagic directly? You paid for their product, you're
entitled to support.

http://forum.blackmagicdesign.com/

Here are their Intensity Pro support notes for Linux:

http://www.blackmagicdesign.com/uk/support/detail/supportnotes?sid=3947&pid=3989&os=linux

They don't offer an email address to contact them for support questions,
but here's a 'Developer Enquiry' form:

http://www.blackmagicdesign.com/uk/support/developer

Asim
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[darrell....@imemories.com]

We have a bunch of 3010s here running Windows 7. The Blackmagic card only shows up if it is plugged into the x16 PCI-Express slot.

I think there is something wrong with the 3010s. Blackmagics work fine in the older Dell 390s.

Darrell

[007GK]

Interestingly i installed Fedora 18, it is visible from here.. But .. 

uname -a

Linux localhost.localdomain 3.11.4-101.fc18.x86_64 #1 SMP Thu Oct 10 14:05:32 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

When installing, I got below errors:

est Transaction Errors: file /usr/share/applications from install of desktopvideo-9.7.8-a3.x86_64 conflicts with file from package filesystem-3.1-2.fc18.x86_64

file /usr/share/doc from install of desktopvideo-9.7.8-a3.x86_64 conflicts with file from package filesystem-3.1-2.fc18.x86_64

file /usr/share/icons from install of desktopvideo-9.7.8-a3.x86_64 conflicts with file from package filesystem-3.1-2.fc18.x86_64

file /usr/share/icons/hicolor from install of desktopvideo-9.7.8-a3.x86_64 conflicts with file from package hicolor-icon-theme-0.12-5.fc18.noarch

file /usr/share/icons/hicolor/128x128 from install of desktopvideo-9.7.8-a3.x86_64 conflicts with file from package hicolor-icon-theme-0.12-5.fc18.noarch

file /usr/share/icons/hicolor/128x128/apps from install of desktopvideo-9.7.8-a3.x86_64 conflicts with file from package hicolor-icon-theme-0.12-5.fc18.noarch

file /usr/share/icons/hicolor/16x16/apps from install of desktopvideo-9.7.8-a3.x86_64 conflicts with file from package hicolor-icon-th...

which i got through by 

rpm -U --force desktopvideo-9.8-redhat.x86_64.rpm

rpm -U --force mediaexpress-3.2.2-redhat.x86_64.rpm

Now,

lsmod | grep black

blackmagic            494737  0 

lspci | grep Black

02:00.0 Multimedia video controller: Blackmagic Design Device a117

ls /dev/blackmagic0

/dev/blackmagic0

 ls /dev/blackmagic

card0

ls /dev/bl

blackmagic/  blackmagic0  block/       

---->> 

But when i open using media express GUI, Its says it cant find the hardware

Also,

 BlackmagicFirmwareUpdater status        

blackmagic0 [Intensity Pro]     0xff    PLEASE_UPDATE

BlackmagicFirmwareUpdater update 0

Firmware update failed[/] [                                       ] 0.00% completed 

Please help in resolving this

I have sought help in Blackmagic intensity pro developer forum. Just checking here if anyone has faced and resolved the same.

Thanks

[Lewis Haley]

We have never used the media express GUI, I don't think we ever install it. You don't need it to use STBT.

Try just doing on the command line, with something plugged into the blackmagic card

% gst-launch decklinksrc mode=<your mode> connection=<your connection> subdevice=<the number of the card in your PC, starting at 0> ! video/x-raw-yuv, width=<your width>, height=<your height> ! ffmpegcolorspace ! ximagesink sync=false

see gst-inspect decklinksrc for the options for mode and connection.
If you get video on screen, you don't need to worry about media express.