Card Decoration Images

[Anjali Reyome]

HiHelen, thank you for sharing my post with the eGift Cards team and your follow-up posting.

Yes, the order of the images shown in the Active Designs section on the eGift Cards configuration page ( -cards/electronic/configure) is different than the order in which they are displayed on the eGift Cards purchasing page.

I confirmed that through the process I described in my earlier reply that I was able to force the custom images in the My Designs section on the Manage Designs "pop-up" page to be in the correct order. However, once saved, the images in the Active Designs section on the eGift Cards configuration page are in the reverse order of the order in which they were uploaded and the reverse order of the order in which they are displayed on the eGift Cards purchasing page.

So I essentially have to ignore what's displayed on the in the Active Designs section as any representation of what will be displayed on the purchasing page except perhaps as an indication that all intended images were uploaded. Since I can review uploaded images in the My Designs section on the Manage Designs "pop-up" page and it reflects both the images uploaded and the order they will be displayed (pprovided I follow the process described below), I ignore the Active Designs section (not a desirable comment to make regarding a UI component).

A caveat is that ALL of the images in the My Designs section on the Manage Designs "pop-up" page MUST be uploaded in the same editing session (i.e. before clicking the "Save" button) or any subsequently uploaded images will appear BEFORE the previously uploaded images and NOT AFTER the previoulsy uploaded images as one might expect.

To control the display order of eGift Cards images on our eGift Cards purchasing page, I learned (unfortunately) that I currently have to:

Although I figured out this hack process to work around the functional characteristics and limitations of the eGift Card design configuration process, that's an extremely user unfriendly experience, to say the least.

Thank you for anything you can do to encourage and facilite and improvement of the eGift Card design configuration process.

Hello @bonjour! Yes you can do this, but you need to add your image to your eGift Card designs on your Square Dashboard first. Then you'll be able to add that image when you edit the eGift Card Marketing campaign.

@Helen I'm amazed that it didn't occur to Square that people would want to set the order of the eGift Card images, especially given the option to upload custom images.

In addition, someone in their wisdom has designed tghe system so that in order to control the order of custom images one needs to upload them all in one editing session or else reload all of them any time a new design is uploaded. Otherwise the new deisgn(s) is/are displayed first. This applies to selecting stock images as well. Each time a new stock image is added in a new editing session, the image appears before all other previously uploaded images. That rediculous for the purpose of trying to manage the display of eGift Card images.

We have a custom image which always showed last in the displayed set of images when stock images were selected. Only by removing all custom and stock images, readding custom images, then re-adding stock images could we cause the custom images to be displayed first. And if we add a new

While the stock images are nice to have available, they shouldn't ever take default priority over customer images, and they're relatively useless for special scenarios such as Valentine's Day since depending on which stock designs have been selected and when thos eimages were selected (i.e. same editing session or previous editing session), the Valentine's Day images may not be displayed initially "above the fold" as it were (i.e. not requiring scrolling to be seen), so customer may not even know they are available if they don't scroll.

The only way that I've foudn to fully control the order of eGift Card images is to hijack any deisred stock images so that their available for upload as a custom image, remove ALL custom uploaded images and deselect all stock images, then in a single editing session upload all of the desired custom images in the order in which the should be displayed. If a new custom image is ever uploaded, ALL custom images must be removed and the entire set re-uploaded in th desired order, including the new custom image.

As I was testing this I noticed that the Active Designs section shows the designs in a different order to my actual eGift Card page. Can you try clicking on the eGift Card URL to verify your changes in the meantime?

Thanks @VCS! I went ahead and marked your post as the Best Answer. This means that any other sellers can find your tips when adding their own custom designs while the Gift Card team implements improvements.

I'm sorry again that the UI isn't more intuitive, and for the additional time it takes to set up your eGift Card designed. Thank you again for raising this! If you have any more feedback definitely let us know.

Right. Just checking...

I have seen a video where someone adds a block [image] and then gets a load of options [poster/card/etc]

I can add an image, but have spent hours trying to find the options to have it changed from just an image - to a card

Is it because I am on the free trial. That's all I can think of... or am I just missing something obvious... or am I [most likely] just really stupid

Anyone on the Free Trial know what to do after you have the image in your page - to then find the options to change it. Or is it paid versions only that you can do that?

Thanks for any help x

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Thanks for that.

So I'm not an idiot missing something obvious....

I just watch a video that is now out of date. Yikes.

And yes - looking into this now [thanks to your help] I am 100% using the fluid engine.

I guess that means rather than giving the options of 'poster' or 'card' - with fluid engine, you are free to make the layouts into 'poster' or 'card' as you wish. Negating the need for those options.

Thanks again

I wouldn't say that the need is negated. Other folks have expressed the desire to have those image types return to FE. I hope SS will bring them back. I think there is a need for the FE free form method but also it is nice to have more structured elements like images cards. With image cards the flexibility is reduced but the speed of implementing an effect is speed up dramatically.

The need is definitely not negated ...the image card layout options (with individual animation options which are now global in FE) make for clean,consistent, and and efficient design, they also allowed for some really great and unique CSS customization of those built in designs, which cannot be replicated in FE.

Many of us are really, really hoping they -and the customization options theirin, are brought back! @Guillermo_SQSP

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