Problem starting starUML BUG External Screen

seba medina

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Mar 25, 2025, 4:41:45 AMMar 25

to StarUML

The version is the 1 March 2024, when I install the software. Windows 10 version 22H2 operative system. I cannot view the number of version because i cannot open the program. This problem happened

When I try to launch the program, and I've previously used it on a display connected via HDMI to the laptop's external screen, the program still detects that the display exists, so it won't let me actually open the window. This is a bug that's been going on for a while, and there's no way to fix it. It only happens when you connect an external display and close the StarUML window on that screen, and then when you turn on the laptop without a display connected and open StarUML.

Waiting for a response from the support team.

Best regards

StarUML

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Mar 25, 2025, 8:06:30 PMMar 25

to StarUML

Hi,

Unfortunately, we are unable to reproduce this issue on our Windows laptop.

Please try completely uninstalling and reinstalling StarUML latest version.

Please ensure that the below path is deleted:

C:\Users\<user>\AppData\Roaming\StarUML

Thanks,

2025년 3월 25일 화요일 오후 5시 41분 45초 UTC+9에 sebamed...@gmail.com님이 작성:

StarUML

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Mar 25, 2025, 11:00:58 PMMar 25

to StarUML

Before uninstalling, could you send us (sup...@staruml.io) the file "settings.json" in C:\Users\<user>\AppData\Roaming\StarUML?

Thanks,

2025년 3월 26일 수요일 오전 9시 6분 30초 UTC+9에 StarUML님이 작성:

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