Program error while I add a participant to a date

[Verena Kittel]

I can add a date in StarSchedule without any problems. But when I add a participant to a date then an error occurs that tells me that the program will be shut down.
The error says: "The function soffice.exe has caused a function error. Date and time of the error: 20.8.2002 at ..... Exception: c0000005 to address 002338ea (<nosymbols>)"
This message appears on a Windows NT PC, the source is DrWatson. Interesting is that other people can add me as a participant to a date. I see the date in my schedule.
But why can't I add participants to a date?? Could anybody help me?

[Aarti Sharma]

Hi Verena,

This might be due to problem with the PC system or a problem with the network settings.

Please follow these steps:

1. Recheck the network settings - especially the TCP/IP connections.

2. Recheck the port settings and make sure that all connections are using the same port number as the Schedule Server. The port number can be used only for this purpose.

3. End all programs and tools (server and client) which are not currently being used. A possible cause could be timing problems, since too many programs are straining the server.

4. If at all possible, use an operating system which was considered standard at the time StarOffice 5.2/Schedule Server was introduced (May 2000).

Everything system-based developed afterwards logically could not have been tested with StarOffice at the time of its development. Thus,we cannot eliminate problems with newer software, in this case.

At this time, we are not aware of any other causes which could lead to this problem.

Hope this helps

Aarti

Sun Microsystems

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