SO 5.2 Linux sync problem
Michael Bona
I am trying to syncronise a Palm 3x with Staroffice 5.2 running on Linux.
Additionally, I have a Star Schedule Server running in the LAN.
When I syncronise with "Standard User" on "Local machine" data gets
syncronised. When I try to do the same with a user on the Schedule Server,
the syncronisation happens also with the local user. To make this a little
clearer:
- I start sync with user set the one on Schedule Server
- press sync button
- sync happens, log shows ok
- I check my user settings - the have reverted back to local user
- Palm has syncronised its data with local user instead of the user on
Schedule Server
I _think_ I did this before and it worked. Could it be that my updating Palm
OS to 4.1 changed things?
ANY help greatly appreciated!
Thanks
Michael
Iain Foulds - Sun StarNews Support
> I am trying to syncronise a Palm 3x with Staroffice 5.2 running on Linux.
> Additionally, I have a Star Schedule Server running in the LAN.
>
> I _think_ I did this before and it worked. Could it be that my updating Palm
> OS to 4.1 changed things?
StarOffice supports the PalmPilot models 1, 2, 3 and 5. As you say you
have updated to Palm OS 4.1, this may well be the cause of the problem,
and also why you were able to use it correctly previously.
If you are able to use a different version of Palm OS and still
encounter problems, please get back in touch.
Iain Foulds
Sun StarNews Support
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Michael Bona
I am not sure I understand your answer right. Are you referring to the
hardware or the software versions?
If it's hardware: Does this mean that syncing StarOffice with any recent
Palm (later than Vx) is impossible?
Thanks for the help
Michael
Iain Foulds - Sun StarNews Support
> I am not sure I understand your answer right. Are you referring to the
> hardware or the software versions?
> If it's hardware: Does this mean that syncing StarOffice with any recent
> Palm (later than Vx) is impossible?
Sorry for not explaining myself very well!
It is the Palm OS 4.1 which causes the problem. If you used your Palm 3x
using OS 3.1, for example, you should find that you would be able to
successfully synchronise your data as you wish to. As StarOffice 5.2 is
quite an old product and Palm OS 4.1 is the most recent version, the
updates implemented by Palm seem to have caused functionality issues.
Hardware wise, it is only Palm's 1, 2, 3 + 5 which are supported. More
recent versions cannot be fully supported due the age of the StarOffice
5.2 product itself. This does mean to say recent models will not work,
merely that they cannot be fully supported and the StarOffice software
itself was not designed to work with these models.
I hope this makes a little but more sense :-)
Iain Foulds
Sun StarNews Support
--
Lars Roesmann - Sun StarNews Support
Me and Iain tried to reproduce this problem and what happened?
It works well, so it is not a problem with the software, but what you
have to do is the following:
To synchronize data with a server, you'll need to adjust the following
settings:
First of all, open the StarOffice Schedule Server. Click the HotSync
icon (in the menu "User defined" (Custom)) with the right mouse button.
Select the entry "StarOffice Sync" with a double-click. Settings for the
"Sync Setup" will now appear.
On the tab page "General", choose the respective server and user (here
change the entry "standard user"!).
You'll have to reset these settings for each process because another
synchronization will take place with other servers in this type of
environment.
Further information can be found in the StarOffice Help [F1 key] under
"PalmPilot/Data Exchange".
--
Lars Roesmann
Sun StarNews Support
Michael Bona
thank you so much for taking the time to help me out. You guys are great!
This is my experience so far and please bear in mind I am using Linux on
both client and server.
- I configure the syncing in StarOffice menu "Option - Palm Pilot Hotsync".
I set sync to configure "Appointments" (nothing else - no need to push my
luck :-). I select "standard user" on local.
- I sync and everything syncs wonderfully - except that SO always chooses
"Palm overrides Desktop" rather than syncronise.
- I now change the user to "mbona" on the server "schedule" rather than
standard on local
- I sync - and again it overrides my local data (standard user on local, not
mbona on schedule) with the data on my palm.
- the log on my Palm says:
"Last hotsync 21.2.03, 16.08
StarOffice Sync 5"
So the syncing seems to work ok but it always jumps back to the settings it
used before. To check this, I changed them without syncing, closes SO,
started it again, and the settings were ok. But no luck, once I synced they
were back to "standard user" on local and "Palm overrides Desktop".
Any ideas? Do you know where the sync data is stored? Maybe if I delete the
settings I regain my freedom?
Thanks again for the help!
Michael
John W. Kennedy
Not any more. The new Tungsten T has Palm OS 5.0.
--
John W. Kennedy
"The poor have sometimes objected to being governed badly;
the rich have always objected to being governed at all."
-- G. K. Chesterton, "The Man Who Was Thursday"
Iain Foulds - Sun StarNews Support
>> Palm OS 4.1 is the most recent version,
>
> Not any more. The new Tungsten T has Palm OS 5.0.
I didn't think OS 5.0 would run on the Palm IIIx range, etc. That is why
OS 4.1 is the recommended and latest update available for these models.
Let me know if this is not the case :-)
Lars Roesmann - Sun StarNews Support
as i wrote:
You'll have to reset these settings for each process because another
synchronization will take place with other servers in this type of
environment.
We don't know where the sync data were stored, sorry but that is a good
questions for the palm support team ;-)
But i can tell you where your tasks and events are stored on the server.
Tasks and Events are stored in the following files:
StarOffice Schedule Server 5.1
".../sdlsrv51/store/server1/srvfmt.cal" (e.g., filter properties)
".../sdlsrv51/store/server1/server.cal" (data of tasks and events)
StarOffice Schedule Server 5.2
".../sdlsrv52/user/store/server1/srvfmt.cal" (e.g., filter properties)
".../sdlsrv52/user/store/server1/server.cal" (data of tasks and events)
These files can be saved for backup procedures.
Michael Bona
Lars Roesmann - Sun StarNews Support wrote:
> Hi Michael,
>
> as i wrote:
> You'll have to reset these settings for each process because another
> synchronization will take place with other servers in this type of
> environment.
That I don't understand - these settings should be stored on my computer (I
suppose) which only I use. Why would any other synchronisation take place?
Also, for the avoidance of doubt, in my LAN there is only one server with
central calendars. It runs StarOffice Schedule Server 5.2 (on Linux) and is
called "Schedule".
> We don't know where the sync data were stored, sorry but that is a good
> questions for the palm support team ;-)
I must be really bad at explaining myself. Since I am running Linux,
StarOffice does all the work - no Palm Software required. The information I
am looking for is where (on my local computer) it stores the user and data
source (local or schedule server) with which to synchronise. (i.e. a file
that says: "Synchronise user "XY" on Palm YZ with user "XY" on server
"calender.acme.org")
>
> But i can tell you where your tasks and events are stored on the server.
> Tasks and Events are stored in the following files:
>
> StarOffice Schedule Server 5.1
> ".../sdlsrv51/store/server1/srvfmt.cal" (e.g., filter properties)
> ".../sdlsrv51/store/server1/server.cal" (data of tasks and events)
>
> StarOffice Schedule Server 5.2
> ".../sdlsrv52/user/store/server1/srvfmt.cal" (e.g., filter properties)
> ".../sdlsrv52/user/store/server1/server.cal" (data of tasks and events)
>
> These files can be saved for backup procedures.
>
Since we're at it: Can I back them up without stopping the server?
Thanks again
Michael
Lars Roesmann - Sun StarNews Support
as i understand correctly: You have no Palm Software?
That's impossible, with what do you synchronize then??
Ok, however...
the configuration for the schedule settings are saved
in the file ".../office52/user/config/schedule.cfg".
Tasks and events are saved to the files "schedule.cal" and "format.cal",
which are stored in the directory".../office52/user/store"
--
Lars Roesmann
Sun StarNews Support
All responses posted to this newsgroup are provided without guarantees as
to the suitability of their use. Although we believe the solutions or
explanations given to be accurate and correct, we cannot guarantee the
accuracy of the information contained.
Please do not reply directly to this e-mail address if you wish to continue
further dicussion of this matter, as you will only receive an automatic
response from our system. Instead, please reply to the message itself so
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welcome to have a look at our website for further information regarding our
support services, which is available at http://www.sun.com/star/support
Michael Bona
that's right - I am not using Palm Software under Linux. I don't think there
even is one.
StarOffice 5.2. for Linux handles all the synchronisation. I would copy you
the corresponding text in the help file but I am not sure if you are a
German speaker ;-) Anyway, it says that under Unix (I suppose that's Linux
and Solaris) StarOffice handles the synchronisation while under Windows
Palm Software is required (resulting in slightly higher functionality that
is not required in my case).
To get back to the initial problem:
- synchronisation does work but only with a local user, not one on a central
server
- the reason for that is not necessarily a problem with the fact that the
user is on a central server but the fact that
- the synchronisation settings made on my local StarOffice seemingly cannot
be changed - upon the next synchronisation they always reset to what they
were _before_ I tried to change them
Any ideas?
Thanks for the patience
Michael
Nils Homp - Sun StarNews Support
to clear things once and for all:
It is indeed not possible to change the user settings permanently.
I'm sorry for the inconvenience that this might cause.
Nils Homp
Sun StarNews Support
--
Michael Bona
funny as that may sound - that answer is just plain wrong. We have
StarOffice 5.2 running on a dozen computers (both Windows and Linux) and it
is quite clearly possible to change these settings permanently.
It is only this one computer where this problem occurs.
I would appreciate your help in diagnosing the problem.
Thanks
Michael