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A crash always occurs when saving documents: "An unrecoverable error...".

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Sergio Izquierdo

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Mar 24, 2003, 10:25:57 AM3/24/03
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I have seen the sof2015685 solution and applied the patch. But in some machines of my network (linus Suse 8.0), the problems keeps going randomly.
Any ideas?

thanks

Sergio Izquierdo

Unknown

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Mar 25, 2003, 7:04:22 AM3/25/03
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Hi Sergio,

Try this as a work around. When the "Unrecoverable error" window pops up just ignore it and click back into the document and save again. The error window appears to be created by a seperate program and as long as you don't close this program SO seems to continue to work fine, i.e., the next doc you create will give you no problems.

Works in Window98 and is reported to work in Linux.

JohnV

Sergio Izquierdo

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Mar 25, 2003, 7:49:07 AM3/25/03
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Hi... sorry it did not work... when I click back into the document, the staroffice appilcation juts hangs. I must kill the application because nothing responds. The problems is just in some machines of the network. I have already reinstalled staroffice locally in the machines that gave problems with staroffice... but the same error appears in the same machines.

Any other idea?

Thank you

Sergio Izquierdo

JohnV

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Mar 25, 2003, 12:57:57 PM3/25/03
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Sorry it didn't work for you.

I'm usually only good for one idea about anything but before I discovered the previous work around I solve my own problem by doing a complete individual user install on the client machine. Not efficient, but at least it solved my problem. That's not a work around, that a work over - sort of like the difference between a marriage counselor and a divorce.

JohnV

Janyne Kizer

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Apr 17, 2003, 11:39:10 AM4/17/03
to sergio.i...@asuncion.edu.gt
It seems to involve ~/user/basic/script.xlc or ~/user/basic/dialog.xlc
on my Red Hat systems. I am running a network install of StarOffice 6.0
with Product Update 2 applied. I have reported the problem to Sun.
Hopefully the engineering group will take another look at this issue.

BTW, if the script.xlc or dialog.xlc is 0 bytes, the problem occurs.
Either rename or remove 0 byte file.

--

Janyne Kizer
Systems Programmer Administrator
NC State University, College of Agriculture & Life Sciences
Extension Information Technology

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