Hid-compliant Touch Screen Missing Windows 11
Milba Vanpatten
Many Windows 10 users complain about the HID compliant touch screen missing from Device Manager. Are you also bothered by the issue? This post of MiniTool summarizes several effective troubleshooting methods for you.
hid-compliant touch screen missing windows 11
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The Hardware and Devices troubleshooter is a Windows built-in tool that can help troubleshoot the issues related to the hardware and devices. If the HID-compliant touch screen driver is missing, you can try running this troubleshooter.
As you know, the Registry Editor holds many key values in Windows OS. If the values are configured improperly, then it may cause some problems like the HID compliant touch screen missing. To fix the issue, you should check if the key value of the touch screen is correct.
If the HID compliant touch screen missing problem just appears after you install some Windows updates, then you can perform a system restore to revert your system to an earlier date when your touch screen works fine. To restores your Windows system, the system restores point is commonly used. You can read this post to learn more detailed steps.
My keyboard, touchscreen and touch pad stopped working. After extensive research on the issue, I managed to work out Keyboard and Touch pad by disabling intel integrated sensor in device manager but Touch screen is not working. I followed the advice from the HP Forum regarding the issue. My computer is completely updated and I have run the HP Diagnostic Tool. I uninstalled the hid-compliant touch screen driver (which was hidden in Device Manager), and restarted the computer. The driver never reinstalled. and is completely gone. Now the ELAN EzTouchFilter says "This device cannot start. (Code 10). A request for the HID descriptor failed". Where can I download the driver? I am very frustrated. Please help.
As in my previous post, I have an HP Envy x360 Convertible laptop 15-cn0xxx, product number 4HH53UA#ABA with Windows 10 Home 64-bit. This information comes directly from the HP Support Assistant. Please help me find this missing driver so I can reinstall it. I am unable to use the touchscreen.
Thank you. I have completed all of your suggested steps prior to sending my support request. I did it one more time since you suggested it and the HID-compliant touch screen driver is still missing. All the HP and Window updates are up-to-date and I do not have any operating system issues. My computer is completely up-to-date. The touch screen driver is still missing. Can you please just tell me where to download the driver? HPSA is not finding an issue and I am tired of going in circles. I find it odd that it is so hard to find and download this driver. Please help!!
Trying to update my touchscreen driver for smartpen (stylus) compatibility, i accidentely downloaded and launched the wrong driver (sp74835). The later is ment for a Spectre 15-ap000 x360. The installation failed and i lost all touchscreen functionnality after that.
In device manager, HID-compliant touch screen is missing and therefore i cannot update the driver. Is there a way i can re-install the touchscreen diver. A system restore doen not work for some reason.
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That was exactly what I was looking for. Unfortunately it did not solve my problem. The driver I installed by mistake(sp74835) probably left some scars that leave the actual touchscreen device unsupported. I feel my only solution is going to be a full reset of windows, but I really don't feel likeinstalling all my software again... If anyone has an other idea, I'd be glad to try it.
Follow this video for a fix to hid compliant touchscreen, after i restarted my laptop it didnt seem to work but then hp seemed to come alive with updates, restarted again after the updates, i am now typing this from my touchscreen, hope this helps
I wanted to know if you had somehow fixed your problem. It happend to me the exact same thing, trying to install the pen and then losing my touchscreen all together. I already spoke/chated with 4 Hp assistants and done everything from troubleshooting steps and I also did a hard reset (a sort of reinstalation of windows) and updated my bios, and still nothing. My touchscreen is not working, is not seen by the system at all, nowhere. I have a Spectre 360, model 13-4116dx. The last Hp assistant told me I probably have to change the display, but i'm sure the display is fine, and is a software problem.
I have the HP Notebook - 15-ay103dx and my touchscreen is not working. I go to Device Manager and even click on show hidden devices yet I still don't see the HID-compliant-touchscreen device so I'm wondering if there is a driver I can install and if it can be supplied.
I have made no software changes but did fresh installed windows 10 twice. I ran the UEFI test but you didn't show which component test category the touchscreen was under. I couldn't find any checkbox for the touchscreen rather I did see one for touchpad but that's not it.
So I have a Microsoft Surface Laptop 2, i5. I upgraded to Windows 11 about a month ago all was fine until I decided to install my graphics card update (Intel(R) UHD Graphics 620) through Intel Update & Install. Since then, I began to get a BSOD after I had put my computer to sleep a couple of times. The keyboard lit up and nothing would appear on the screen and after waiting over a couple minutes, the BSOD would appear as stop code INTERNAL_POWER_ERROR.
After googling the problem, I figured it is a driver error. I downloaded Outbyte Driver Updater and carried out a scan. It found numerous drivers that were not updated. So after updating them (and setting a restore point), I thought hey presto, all was fixed. But NO! What I realised was that my touch screen stopped working! I decided to carry out all the usual checks, restart computer, uninstall drivers, safe mode etc etc, but nothing worked. I did notice that once I restart my computer, my touch screen works, but not the gestures, such as Zoom in/out pinches AND after putting the head down of the laptop so it goes to sleep, and then turning it back on, the touch screen fully STOPS working.
I checked device manager and HID compliant touch screen driver was missing. Though there are two other touch drivers - Intel(R) Precise Touch Device and Koga Extended Touch Device. I found the HID compliant touch screen driver to be updated by Outbyte Updater so I tried to system restore to restore it back to before the driver was updated. Neither the Outbyte Updater or Windows could do a proper system restore, I do not know for whatever reason, whenever the computer restarts an error message said the system restore could not be completed. What is worse the BSOD still appeared after putting the laptop to sleep a few times.
After covering all the avenues I had googled, I came to the conclusion that I need to reset my laptop to factory settings. I did this, once with Windows 11, then again with to Windows 10 and then back to Windows 11, and each time the HID Compliant Touch Screen Driver was missing in Device Manager (I even tried show hidden drivers). I thought the drivers reset too following a full proper clean reset of Windows but i guess not! Now I also lost the restore points of Outbyte Driver before the HID touch was updated (Outbyte are going to get the worst review after this!!)
So currently I am with no touch screen unless I restart my laptop and until I close the lid and put it to sleep. And if I do that a few times, my keyboard lights up but screen remains black and I eventually get the BSOD INTERNAL_POWER_ERROR come up and restarts my computer. I have screenshotted a picture of my device manager showing hidden drivers for someone to help.
I have also done Scan for Hardware changes on device manager - nothing. I have done the Windows troubleshooting as advised online and different forums - nothing resolved or picked up there. I have done Windows Update - nothing. I have reverted Windows Update - nothing.
I have also tried to download touch screen drivers from the Microsoft Catalogue and even The Surface Laptop 2 Drivers and Firmware on the Microsoft website but to absolutely nothing solving my issue. Is there any way to download the HID Compliant Touch Screen Driver separately? I keep seeing the same answers online as above - I need something different. I need a solution. Please can someone help!! Can I just put it out there, yes I absolutely sure my touch screen was working absolutely fine before because I would use it every single time! I wish I had never updated my drivers!!! I need new methods or solutions please!!
I'd advise you to reset your computer, keep Windows 11 and download only what's missing in Device Manager or go to the motherboard manufacturer website and download it's appropriate ones. NEVER use those drivers download tools (e.g. Driver Easy, Driver Booster) because they often cause more harm than good.
As for the Windows 11... Do your manufacturer offer drivers in Windows 11? Might be a safe choice to stay in Windows 10 until it does or the O.S. becomes more stable. My experience is that there is little to none compatibility issues, but it's hard to fully understand the scope one driver or another might interfere on your system.
HID-Compliant Touch Screen goes missing in the device manager when either the touch screen was disabled manually by the user or when the system fails to install the touch screen drivers by default in the system. The HID-Compliant Touch Screen is usually located under Human Interface Devices in Device Manager.
Moreover, many manufacturers have given touchscreen tests in their BIOS which can be used to check the functioning of the touch screen. You can also use UEFI Hardware Diagnostics Menu by the manufacturer of your system e.g. HP users can Download HP PC Hardware Diagnostics Menu and install it.
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