Hello,
I had an request form one of my users to have auto answer availebel for some of thare agents.
So i tryed to turn in the directory number but thare it stats that this is unavailebel for this device.
So i did a google search and i only found that is can be done in ios.
But that just seems straings to me.
So dos annyboddy know of a way of doing that in windows?
These are the MSI properties we used for out install. Keep in mind that most of the other settings are pushed out from the Cisco backend, ie we tried to get the backend to configure most of the jabber client, so minimal adjustments are required on install.
Side note, we used Skype for Business for our presence, so some of the settings below are to disable Jabber presence (presence = outlook, the green/yellow icon for online offline chat). Fyi, once jabber has set it self for presence, its a bit tricky to revert back to skype - leave a comment if you want more details on that.
Visit the Computing Services website to download the newest version at -jabber/index.html. If you experience an issue, please send an email to the Unified Communications team at tc-...@andrew.cmu.edu.