Yeskamo Reset Password
Edward
Contents hide1I. Device Overview2II. Connection Guide3III. Operation on Device Interface4IV. Camera Installation5V. Statement6VI. Safety Caution7VII. Product Specification8IX. FAQ9X. Support10Documents / Resources10.1References11Related PostsI. Device Overview
(8) Change password, (Never use the default password for your camera. Always ensure that your password is at least 8 characters long and contains a combination of lowercase characters, uppercase characters as well as numbers.NO no special characters).(9) Now you can enjoy the real-time preview.2. Wired Connect Camera (Option) The most stable way to connect the camera
2 Change Password( Never use the default password for your camera. Password is at least 8 characters long and contains a combination of lowercase characters, uppercase characters as well as numbers. NO special character ).
Selection 2:
Press and hold the microphone. talk loudly and then you can hear the voice from the camera side. Note: Guest users will not have the right to use this feature.Selection 3:
Click this button to enable or disable audio output from the camera. This feature allows the user to listen to the audio from the camera side.Selection 4:
This button is for image adjustment, which allows the user to adjust brightness, contrast, saturation, sharpness, and camera mode.
Q5: What if you forget the camera password?
A: Please reset the camera firstly. Long press the reset button for about 10-12 seconds on the camera. The password will be changed to the default password.
Q6: What if the camera shows offline?
A: Please reboot the camera and wait for the infrared led turns off, it will show the video. If not, delete the camera and re-connect the camera again.Q7: What If the camera network connection breaks off after changing the network provider or router?
A: Please Long press the reset button to restore the factory setting and reconnect it.
Q11. I can view the camera at home but not on my mobile network when I am outside. What should I do?
A:
1) Download the latest App.
2)Confirm that the smartphone network is working normally.
3)Confirm that the camera is connected to the network.
4)Check the phone setting interface and confirm that the app has permission to access the WIFI and mobile data.
5)Unplug and plug the camera.
Q12. Why the PTZ function lags when I am using my mobile network?
The limitations of the mobile network and the camera network lead to slow data transmission. Please change the image quality from 3MP to standard or other resolution when using the mobile network.X. SupportFor access to get our customer support, please contact our email. www.yeskamo.com
If you'd like to reset your IP camera or PoE Camera because you are locked out, the recommended way to do a reset is to login to the camera's web interface and press the forgot password button. You will be prompted to either answer some security questions, or a password recovery code will be emailed to the address entered at the time of initialization.
However, if you are unable to get into the camera's web interface some camera models may have a reset button for convenience. Otherwise, the camera will need to be sent in to us for reflashing which is at cost to the customer.
Use extreme caution when pressing the password button on the camera, especially those cameras where the reset button is located on an exposed PCB board. Damage caused as a result of negligence or user error is not covered by the product's limited warranty against manufacturing defects.
The camera will reboot and will be in an uninitialized state. If you are using it with a compatible NVR it can be plugged in to the PoE ports on the back of the NVR and the camera will sync with the NVR. Otherwise please follow this guide on how to initialize the camera: -security-camera-to-internet/
Fortunately, most of our IP cameras include a web interface password reset function that can be accessed via the "Forgot password?" button in the web interface. The reset procedure includes scanning a QR code and sending an email with the text string of the code to an automated reset email. If you have not changed the camera's recovery email address, the reset code will be sent to our support department, and then you can request the security code to reset the password. Please keep in mind that security codes are only valid for 24 hours after being generated. In the video below, you can learn more about the QR code reset process.
There is no easy way to reset cameras that do not feature a web interface reset, a reset button, or cameras that have a reset button located in a place that requires factory servicing. For those cameras the only way to reset them is with factory servicing. While we wish there was a master password available, there is not. Factory servicing includes our technicians finding the reset button if one exists, or by a process called serial firmware. Please note attempting to service your own camera will result in voiding your warranty and potentially causing irreversible damage to the camera. Password resets of this nature are handled as an out-of-warranty service with an associated fee. Contact our support department for more information by submitting a support request at the following link: Tech Support Form. Have your order number, and product information ready to successfully submit the request.
For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paperclip or similar.
9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the ethernet cable throughout.
Then once the camera is reset can you log in to the camera interface using the default username and password which is "admin"
As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new.