Dell Venue 11 Pro Windows 11

[Debra Necochea]

Nicejob! Must have taken hours to write that very helpful review. It's worth it though, the Venue 8 Pro was ahead of its time - the hardware was willing, but the software (Win 8.1) wasn't. With 10, version 1709, it's sweet.

These points were really helpful:

The accelerometers aren't working, so you have to work in portrait mode.

The touchscreen doesn't work.

It's funny that the MSFT Windows installation media doesn't have these basic drivers. I've update tons of older laptops, plus stuff like the Latitude 11 tablet, that were a lot easier - they are ready to go with wifi, at least, which means they self "heal" if fundamental drivers like touch are missing. The 5830 (Venue 8) was a bit of a challenge.

BTW I was able to complete the install with an unpowered, dual-port usb adapter hooked to the OTG adapter. I used Assistive/On Screen Keyboard for typing.

What saved me at the end - I hadn't stumbled across your article - was going to the Dell support page and scanning and downloaded the chipset driver. I DID download it to a separate USB - that's how I got wifi working - but didn't install it, thinking the Win Update tool would do a better job (it usually does).

Now let's see if its bug free. I updated a different 5830 purchased new, but I think I still have those wasteful 2g & 6gb Dell recovery partitions. On this one, I erased all the partitions as part of the clean install, and reclaimed that wasted space.

@Unknown - The Startech OTG cable I linked to is micro male to type-A female. The micro male end goes into the venue, and you plug the PC end of your USB hub's host connection cable into the female end.

So it goes:

- Venue micro female to OTG micro male

- OTG type A female to USB host cable type A male

- USB host cable's other end to whatever connector type the hub uses for host connection)

Thanks for this guide, it helped me get 10 going on my tablet as well.

A few hiccups I ran into:

I had to disable bitlocker on my tablet before it would let me do anything. I did this in the command line, worked great, took about 10 minutes to unencrypt my drive. Save your bitlocker key from inside windows 8 to do this.

The Dell drivers for the Intel Z3000 often failed to download all the way, randomly cutting off. I ended up searching for the file name in google and downloaded the drivers from the New Zealand Dell site and they worked fine.

This writeup is a masterpiece, thanks so much. However, after preparing everything, updating BIOS, etc., I didn't need to do this.

I already had an old version of Windows 10 installed from 2016, but it had stopped taking updates and so I hadn't used the Dell Venue 8 Pro in 2-3 years. Found your website, saw that my Dell wouldn't connect to wireless, but in preparing for the clean install, found that something caused the Dell to start connecting again (perhaps due to the BIOS update?). The updates took a couple of days, and me deleting most every file and program and using Settings --> Storage to delete things when updates stalled.

I'm now on 1909 and can use this thing again. Love it! Thanks again for expending all that time in contributing such a perfect writeup.

After I installed basic utilities I like plus another browser I'm left with 13 GB free running Windows 10 1909. It's pretty quick and now usable. Fun project. Maybe I'll actually use this a bit now :)

Used this guide and it worked perfectly.

A couple of things I found that might make it easier for others:

I used a non powered 4 port USB hub, with a keyboard, Bluetooth mouse, USB key, and USB wireless N wifi adapter. All worked great even though the USB hub was non powered.

The USB wifi adapter also made updating drivers very easy.

Thanks for this awesome guide.

If you already have a USB stick with dual connections....i.e. Micros-USB B and USB A-Type that can directly attach to the tablet, download the drivers from Dell as above...extract all the inf, cat and sys files into one "Drivers" folder and inject these into your Windows 10 installation media on your USB stick using powershell/dism. Google something like "How to Inject Drivers into a Windows 10 WIM/ISO Install Image?" for a guide. Basically, inject your drivers into the boot.wim and install.wim(once coverted from install.esd). Inject into both Index 1 and 2 for the boot.wim. Injecting these drivers gave me touchscreen support at the setup stage (boot.wim) and within the installed windows OS (install.wim) so i didnt need a usb hub or mouse/keyboard. Thank you for this guide though, it got me going in the right direction :-)

Dell Venue 11 pro 7140 has code 10, device cannot start listed for ACPI\SYNA7500\1, listed as problem device in system info. The device 12C HID Device has error in device manager. Originally came with windows 8.1, upgraded to windows 10 pro. Installed Intel serial IO driver, installs successfully but still does not recognize touchscreen. BIOS is set to legacy as UEFI does not allow PC to start or recognize OS.

The venue 11 pro has an detachable screen. Since the touchscreen does not respond, it has to stay docked to the keyboard. After reinstall of Windows 10, the 12C HID still has an error. I have uninstalled and reinstalled the Intel serial IO driver, nothing seems to make a difference.

I'm getting the same run around from Dell here and Windows as well. I can't update the driver, the HID Compliant Touch Screen is not listed in the device manager. I have tried updating the driver from Dell website and I get the answer below:

Is there a legacy driver or substitute driver to install? I tried using one for windows 8.1 which the laptop had originally installed. It said could not use as wrong OS. Thought it was worth a try, but alas, no.

Matters not. Dell is responsible for shipping a set of drivers that make their platform work the way it is supposed to. If this driver is crucial to their touchscreen solution, then they should have a driver on their site that works. Bottom line, get them to explain why their solution doesn't work.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

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