Hi, i only yesterday got around to resetting my Mail password to discover several emails telling me about Netflix being added to my account and to "click here" to register. When i clicked, the link said there was a problem.
I called VM Support and they didn;t appear to understand my issue and stated "your registration will be fixed within 5 days". Don;t know how that'll work as VM has no idea what my Netflix account info is.
I've signed out of my Netflix account (everywhere) and reset my password so i'm happy that what's showing on the Netflix channel and App is not my account (it hasn't been hi-jacked). I would though like to view Netflix on my VM box so need the other account to be gone...
Click OK on your 360 remote on the screen that you just posted. On the next screen use the navigation buttons to move all the way across to the left. It opens another side panel. Don't worry about not being able to understand the language/symbols on this screen or the following ones.
I recently changed TV and lost the Paramount+ App (from the TV Apps) and found the App on the VM Box. I then saw the Netflix App and thought, well why not use it, especially as the basic access is free.
Think i have a Tivo Box, the settings above aren;t visible to me. I can select "Home > Settings" but there's nothing obvious to me to find Netflix (I've been thru most of the menu options within Settings).
It sounds like the account that you are logging into has been compromised or actually belongs to someone else. Login to that account on a computer and see what devices are linked to that account. You said you have multiple devices, if they are all linked to the same account any channel on one device will appear on all of your devices.
Do you have other Rokus in your home or that you've given to somebody (that you did not factory reset) that someone could have signed into those channels/apps). Because I think your sign in info for some Roku Channels/Apps sync to your Roku account so that when you set up a new Roku with your Roku account, you're automatically signed into those apps/channels.
Your new Roku may be one that somebody had set up and linked to an account but then returned to the store without doing a Factory reset to clear out its settings. If so, once you got it connected to your home network, it connected directly to this pre-configured Roku account instead of yours.
Settings > System > Account will show you the email address of the Roku account to which the Roku is linked. If this email address is not yours, this Roku is linked to someone else's account. To link to your own account, perform a Factory reset via Settings > System > Advanced system settings > Factory reset. This will clear out the unit's memory and you'll then have to set it up again as though it were a new unit right out of the box. In the process link it to your normal Roku account.
Same thing happened to me which led my to this thread. There is a security issue. I've had my device for 6 years and nobody has my information and I live alone. Random Disney account had logged in. I also have Disney+.
How can I sign up for an Xfinity package with Netflix?
Xfinity packages with Netflix are only available in select markets at this time. To check availability, please visit xfinity.com.
How do I know if my Xfinity package includes Netflix?
If Netflix is included in your X1 package, it will be listed in the \"Bundled Services\" or the \"Regular monthly charges\" section of your bill.
I signed up for an Xfinity package that includes Netflix. How do I activate my Netflix account?
Launch the Netflix app on your X1 TV Box. Then, follow the prompts to either link your existing Netflix account to your Xfinity package or create a new Netflix account to be linked to your Xfinity package.
How do I find the Netflix app on my X1 TV Box?
You can either say \"Netflix\" into the Xfinity Voice Remote or you can go directly to the Netflix app by clicking on the Netflix tile found in the X1 apps menu.
I signed up for an Xfinity package that includes Netflix but never accessed the Netflix app on my X1 TV Box. Can I still create a new Netflix account or transfer an existing one as part of my package?
Yes. However, you must open the Netflix app on your X1 TV Box to activate the Netflix service included in your Xfinity package.
If you have an existing Netflix account and sign up for an Xfinity package with Netflix service, you'll continue to be charged separately for your Netflix account until you complete the activation process by using the Netflix app on your X1 TV Box.
How do I change my Netflix plan or account information?
You can change your Netflix plan at any time by signing in to netflix.com and visiting the Account page, then selecting Change Plan to view and select available plans.
What will happen to my Netflix account if I cancel my Xfinity service or change my Xfinity package?
For more information, see how to disconnect or downgrade Xfinity service with Netflix.
What happens to my Netflix account if I move?
Your Netflix subscription relationship is with Netflix directly, even if you signed up through Xfinity X1. Because of this, a move will not impact your subscription unless you are billed by Comcast, in which case, you will need to update your method of payment for Netflix.
Note: You'll need to sign in to Netflix again once you activate the boxes at your new address. If you move and no longer have Xfinity services, you will no longer be billed by Comcast and must update your payment method for Netflix or risk losing your Netflix Service.
If you have a previous, valid method of payment (credit or debit card, for example) on file with Netflix, Netflix will charge your previous method of payment. Contact Netflix to cancel your Netflix account after changing your service package with Comcast.
I accidentally linked the wrong Netflix account to my Xfinity package. What should I do?
If you accidentally connect the wrong Netflix account to your Xfinity package, please sign out of the Netflix app on X1 and please contact us.
How does Netflix affect internet data usage?
Video in the Netflix app on Xfinity X1 is streamed over the internet. For this reason, usage of the Netflix app on X1 and all other programming and content from the internet on X1, as well as, the internet apps on X1 are subject to Xfinity Internet data usage policies.
To determine what amount of usage you can expect for a given hour of streaming, Netflix provides estimates on its website. Netflix estimates about 1 GB of data per hour for each stream of standard definition video, and up to 3 GB per hour for each stream of HD video.
Will my Netflix user settings carry over to X1 or Flex?
Yes. Existing Netflix customers who use their Netflix login information when logging in through the Netflix app on X1 or Flex will see their current Netflix settings.
Why is Netflix programming displaying in letterbox?
If you signed up for a Netflix standard definition (SD) package, the Netflix content will appear in SD in the letterbox format, even if you are an Xfinity HD customer. In order to get rid of the letterbox view, you must change your Netflix subscription to a package that includes HD.
If you were one of many who lost access to a shared Netflix account this summer, it could be putting a cramp in your streaming. The good news is, even if you got booted off a shared account, you can still transfer your profile over to a new account or another existing account to preserve your recommendations, save lists and other settings.
If you have an older television that doesn't have built-in applications like Hulu, Disney Plus or Netflix, the Fire TV Stick makes it easy and inexpensive to upgrade to a smart TV. The streaming dongle even comes with the Alexa Voice Remote, so you can use your voice to search for and play movies and TV shows across apps.
If you're on a computer, go to the web browser of your choice, access the Netflix website and go into the profile that you want to transfer. Next, hover your cursor over your profile icon in the top right and click Transfer Profile in the dropdown menu. On the next page, click the Allow button.
If you're using a phone or tablet, open the official Netflix application, go into your profile and then tap your profile icon in the top-right corner to access your account settings. Next, tap Account, scroll down to the bottom of the page, and tap Turn on profile transfers. This will redirect you to the official profile transfer page, where you can then hit the Allow button.
You should then get a notification saying that profile transfers will soon be coming to your account. For my account, it said I would get the feature in two days. It also said I could enable the profile transfer feature instantly if I clicked the confirmation link sent to me via email, which I did.
Once the Transfer Profile is enabled, you can transfer your profile to your own new Netflix account or a different existing account. To transfer a profile, log in to your original Netflix account (web or mobile) and go into the Transfer Profile page found in your settings. You should then see the start of the Transfer Profile process, which will give you a brief summary of what the feature does:
Begin the process by hitting the Start Profile Transfer button; you'll then be asked whether you want to move your profile to a new account or an existing account. Make your selection then hit Next again.
90f70e40cf