Time on the device is not synchronized

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Mustafa Sarmadawy

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Aug 2, 2016, 12:42:09 PM8/2/16
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Hello
How can i make the portal ignore the ntp settings? 
I want the portal to load even though the date and time on the stb is wrong and not show the error: "Time on the device is not synchronized"
I have been looking through the configuration but can't find anything.
i know xtream codes do it..

Mustafa Sarmadawy

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Aug 7, 2016, 1:42:36 PM8/7/16
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No one??

malid...@gmail.com

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Aug 11, 2016, 3:07:11 AM8/11/16
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We're seeing this issue now with many clients after update to 5.02.  Can you help?

malid...@gmail.com

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Aug 11, 2016, 4:10:29 AM8/11/16
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This issue seems to affect 250 boxes even when they have correct NTP.


On Tuesday, 2 August 2016 23:42:09 UTC+7, Mustafa Sarmadawy wrote:

Богдан Булак

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Aug 11, 2016, 9:07:53 PM8/11/16
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You must add correct ntp and after that reboot stb

четверг, 11 августа 2016 г., 11:10:29 UTC+3 пользователь (неизвестно) написал:

malid...@gmail.com

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Aug 11, 2016, 11:17:21 PM8/11/16
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This issue seems to affect 250 boxes even when they have correct NTP

Anton Kristensen

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Aug 12, 2016, 7:28:25 AM8/12/16
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I am having the same trouble... all NTP server settings are set up correctly :/


On Tuesday, August 2, 2016 at 6:42:09 PM UTC+2, Mustafa Sarmadawy wrote:

Anton Kristensen

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Aug 12, 2016, 1:52:51 PM8/12/16
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Im on a mag254 box and all the settings are correct, but i am still getting the "Time on the device is not synchronized" error on the stb.

Anton Kristensen

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Aug 12, 2016, 7:22:33 PM8/12/16
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My apache access log is showing me this:

timestamp=946685391&JsHttpRequest=1-xml HTTP/1.0" 200 582 "http://10.0.0.15/stalker_portal/c/" "Mozilla/5.0 (QtEmbedded; U; Linux; C) AppleWebKit/533.3 (KHTML, like Gecko) MAG200 stbapp ver: 4 rev: 2116 Mobile Safari/533.3"


And when looking at this: http://numbers-book.com/946685392

the number is giving the server the date of: Sat Jan 1 2:09:52 2000

in unix timestamp.

Where can this be fixed?

i have setup the ntp server correctly and everything should be working.

Anton Kristensen

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Aug 12, 2016, 9:21:07 PM8/12/16
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Couldn't solve the issue anymore so i just connected my STB to its own external port and gave it an external IP and then connected to my server after opening all the ports, hell of an issue when you just wanna run a simple inhouse stalker server, is there any fix for this? obviously somekind of issue with the stb and the server beeing on the same LAN.

Anton Kristensen

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Aug 13, 2016, 11:32:03 AM8/13/16
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 When capture-ing packets on the network when the STB boots it looks like it is getting a new timestamp from the timeserver;

17:28:50.304996 xx:xx:xx:xx:xx:xx > xx:xx:xx:xx:xx:xx, ethertype IPv4 (0x0800), length 90: (tos 0x0, ttl 51, id 3234, offset 0, flags [DF], proto UDP (17), length 76)
    194.177.34.115.123 > 10.0.0.16.47780: [udp sum ok] NTPv4, length 48
Server, Leap indicator:  (0), Stratum 3 (secondary reference), poll 3 (8s), precision -25
Root Delay: 0.017135, Root dispersion: 0.050369, Reference-ID: 241.73.83.127
 Reference Timestamp:  3680090004.229367122 (2016/08/13 17:13:24)
 Originator Timestamp: 3416525744.489631631 (2008/04/07 04:55:44)
 Receive Timestamp:    3680090930.265367414 (2016/08/13 17:28:50)
 Transmit Timestamp:   3680090930.265388953 (2016/08/13 17:28:50)
   Originator - Receive Timestamp:  +263565185.775735782
   Originator - Transmit Timestamp: +263565185.775757321

CHIOUKH Tahar

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Aug 19, 2016, 1:16:56 PM8/19/16
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hello
same problem
no solution ?

Anton Kristensen

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Aug 20, 2016, 6:48:59 AM8/20/16
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I contacted Infomir and got the information that the issue comes from some issues with NTP port 123 that didn't get out.

I got the information that i would have to ssh into the stb and run ntpdate -u pool.ntp.org the -u in the command changes the port from 123 to any other port

That worked, so i ended up putting the code in a startup script when the box starts and that is working correctly.

If you don't put the code in a startup script then you will have to ssh into the box and write in the code on every reboot.

Emmanuel PILLON

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Aug 21, 2016, 6:14:09 AM8/21/16
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In mag 254 go to setting and section  server -> general and put the nice configuration depend on yourl location for example il live in france and I put : 0.fr.pool.ntp.org

you can find your configuration via : http://www.pool.ntp.org/ aftre chose your zone and chose one of the server you can use , for example in http://www.pool.ntp.org/zone/fr I have 4 choice to implementate my server.

Anton Kristensen

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Aug 21, 2016, 6:24:17 AM8/21/16
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Really you dont think that we have already tried doing this ?

Dzidzai Chidumba

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Sep 29, 2016, 5:20:17 PM9/29/16
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1. Hi, I changed the timezone on my Ubuntu VPS to match my home location by using the command 

dpkg-reconfigure tzdata
2. I removed the NTP settings in the custom.ini file in the stalker_portal/server directory. dont touch the config.ini file

3. Once changed, I used NTP = pool.ntp.org on the STB

Restarted VPS and STB, now working.

Good luck:)

Miki

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Jan 4, 2017, 3:40:03 PM1/4/17
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Does anyone find solution for this except loging to ssh manualy on the box.

witte

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Jan 23, 2017, 9:17:41 AM1/23/17
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hello, just press the button f1 a couple of times box will reboot sorted!

Miki

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Jan 23, 2017, 2:04:30 PM1/23/17
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It not working i tryed

Максим Ротару

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May 23, 2017, 2:55:43 PM5/23/17
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Hello can you give please the instruction to put the startup script ?
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