I have tried many different things to solve this problem that I have found in threads in this community. I tired to go back to 2021 version but it still crashes on launch. Please help if possible. See below for the crash report.
Thanks for trying the steps, @Samantha21851063x1n9. It seems like there are old startup script files interfering with the app. I would suggest a clean installation of the whole Creative Cloud. Here are the steps to clean install Adobe Creative Cloud & its apps:
Adobe Indesign 2022, 2021 keeps crashing on start up. Doesnt matter what file, idml or ind. I have tried everything - uninstall, reinstall, delete preferences, clean my mac, delete plug ins, adobe clearner, ALL adobe trouble shooting tips above, installed earlier versions, 16.1, 17 but no difference. Crash report is attached. Ive sent it over 100 times to adobe but no response. Im paying for a produce I cant use. Please help.
I am in the same boat, I tried over 10 times using all the different uninstall / delete preferences / reinstall, clean caches, delete services etc.... I will be asking for a refund next. Its a shame as I was using the 2021 version as a trial and decided to get the app last week.
Thank you for reaching out. It always crashes on start up. It has nothing to do with any particular file as it never opens. Ive been told this is a problem with Monterery upgrade. Ive probably submitted over 50 crash reports each time Ive tried to reinstall etc. I have also tried all of the troubleshooting tips in the link above. Please find attached another crash report which is also at the start of the thread. Please help!
It seems like crashes are happening due to fonts or due to some corrupted files. I would suggest you try the steps suggested in this help article ( -fonts-illustrator-indesign.html). If that doesn't help, please try the following steps and let us know if it helps or not:
I followed all recommendations. It worked once only. I got the message attached then pressed ok and Indesign opened. It was amazing. I manged to create and save a file. I then quit Indesign to see if it would reopen but it wouldnt open again. It just crashes on opening. See attachment below and report. Hope you can advise. It felt so close.
I am very happy to tell you that this worked! I followed all instructions and I have been able to open, quit and create/save files in InDesign and also After Effects. I really appreciate your help and support. I hope these solutions are fruitful for others with similar issues. Regards, Sam
I'm looking at a very similar error message for a customer of mine. Until the "VM Regions" label, the crash report looks identical to yours. Inedsign is very slow working with a large document (minutes to open), and crashes sometimes, for example often when trying to save. The Indesign document is on a server in a path available from Volumes at the user's computer, but actually on another location.
I tried everything on the community posts about this issue and nothing worked. Until I realized we updated our security software, Trend Micro Security Agent. I found on the Adobe post about issues with InDesign 17.0 and Trend. -issues.html
The Workaround: If you are using Trend Micro Antivirus software, update it to version 17.0 or above. If the issue persists, add InDesign to the exception list in application settings.
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