Model N Flex Techno‑Functional
Consultant (L2/L3 Support)
Location: ~Boston, MA
Experience: 5+ years
Domain: Pharma / Life Sciences
Role Summary
Seeking a Model N Flex Techno‑Functional
Consultant to provide L2/L3 production support for US Market Access
applications. The role combines strong functional knowledge with hands‑on
technical troubleshooting, integrations, and data analysis.
Key Responsibilities
L2/L3 support for Model N Flex covering
Chargebacks, Commercial Rebates, Medicaid, Validata, and Government Pricing
Incident triage, root cause analysis, and issue
resolution
Troubleshoot integration issues (APIs, EDI,
IICS, batch jobs)
Support Government Pricing calculations (AMP,
BP, NFAMP, ASP)
Data analysis and reconciliation using SQL
Support releases, SIT/UAT, and production fixes
Maintain support documentation and knowledge
articles
Required Skills
Hands‑on experience with Model N Flex
Strong understanding of US Market Access
processes
Experience in AMS / MSP / Production Support
Strong SQL skills (Cognos reporting preferred)
Pharma / Life Sciences domain experience