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Role: ServiceNow Architect
Location: Reston,
VA (Hybrid) – Need Local or Nearby
Client: Comcast
Visa: USC, GC
Top skills: Strong architecture experience, currently working with telecom client
Job Description:
Responsibilities:
As a ServiceNow Architect, you will be responsible for working closely with Client Enterprise ServiceNow architect, leading the effort to design, build, and configure applications, acting as the primary point of contact. Act as a bridge between Business and Technology stakeholders. Create System design, High Level Design, Low Level Design and user stories in line with business requirement and accounting platform architecture. Experience in analyzing data, migrating more sites / applications to ServiceNow platform.
Responsible for team decisions. Engage with multiple teams and contribute to key decisions. Provide solutions to problems for their immediate team and across multiple teams.
ServiceNow Architect include:
· Experience with OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer
· Governance and change control for enhancements
· Interface with domain architects, enterprise architects
· Discuss & capture requirements with platform & product owner
· Analyze requirements
· Recommend solution options
· Perform FSD reviews
· Impact assessments
· Coordinate development with scrum team
· Understanding of ServiceNow data model, tables, workflows
· Certified CSA, CAD, CIS
· CTA and / or CMA a plus
· Develop innovative solutions using ServiceNow Flow Designer to streamline business processes.
· Collaborate with cross-functional teams to integrate ServiceNow Configuration Management Database for efficient data management.
· Lead training sessions for team members on IT Service Management best practices.
· Contribute to the enhancement of ServiceNow Data Sources and Integrations to optimize system performance.