C2C-Infrastructure Program Manager/Delivery Manager with Payment and Devops experience located at Alpharetta, GA/Berkley Heights, NJ (4 days a week onsite)

[Sujaan Gurjar]

Hi,



Hope you’re doing well.



My name is Sujaan, and I am a Technical Recruiter from Empower
Professionals Inc. We are sourcing for a Program Manager/Delivery
Manager (3346543236) located at Alpharetta, GA and Berkley Heights, NJ
(4 days a week onsite)

, and it’s a long-term contract for at least 12+ months and can be
extended further.



If you’re skills match the job description, please share your updated
resume along with your location and expected rate so that I can get in
touch with you for further process.



Role: Infrastructure Program Manager/Delivery Manager with Payment and
Devops experience
Location: Alpharetta, GA and Berkley Heights, NJ (4 days a week onsite)
Duration: 12+ Months




Responsibilities:

· Program Strategy & Planning Translate business objectives into
clear program charters, scope, success metrics (OKRs), and value
hypotheses.

· Develop integrated plans (roadmaps, timelines, dependency
maps, resource plans) for multi-team initiatives.

· Facilitate prioritization with Product and Engineering; run
quarterly/PI planning (Scrum/SAFe, as appropriate).

· Execution & Delivery Own program schedules; track against
milestones; manage critical path, dependencies, and scope changes.

· Run cadences: stand-ups, scrum-of-scrums, release planning,
risk reviews, and post-mortems. Drive release readiness with
engineering, QA, security, and operations; enforce change management.

· Risk, Compliance & Governance Identify and maintain a risk
register; establish mitigation and contingency plans.

· Ensure compliance with security, privacy, accessibility, and
regulatory requirements (e.g., SOC 2, ISO 27001, GDPR, HIPAA—customize
as needed).

· Maintain program documentation (charters, RACI, decision logs,
architecture & runbooks) in Confluence or equivalent.

· Technical Leadership & Cross-Functional Alignment Partner with
architects to validate solution designs against non-functional
requirements (scalability, reliability, performance, cost).

· Facilitate trade-off decisions (build vs. buy, roadmap vs.
technical debt). Align technical dependencies across services,
platforms, and shared components.

· Stakeholder Management & Communication Provide transparent
status reporting (dashboards, burn-up charts, KPIs) tailored to
executives and teams.

· Lead steering committees; escalate blockers early with options
and recommendations. Drive change enablement with documentation,
training, and adoption metrics.

· Continuous Improvement Implement delivery metrics and
retrospectives; optimize flow (WIP limits, SDLC guardrails). Standardize
program processes, templates, and tooling; mentor PMs/engineers on best
practices.



Requirements:

· Bachelors in Computer Science, Engineering, Information
Systems, or related field (Master’s preferred).

· 6–10+ years in technical program/project management, product
delivery, or engineering leadership.

· Proven success delivering large-scale software or platform
initiatives across multiple teams. Strong knowledge of SDLC, Agile
(Scrum/Kanban/SAFe), DevOps/CI-CD, and cloud-native architectures.

· Experience with one or more domains: Cloud (Azure/AWS/GCP),
Data & Analytics, AI/ML, Security & Identity, FinTech/Payments,
E-commerce, or Enterprise SaaS.

· Certifications: PMP, PMI-ACP, CSM/SAFe, or AWS/Azure/GCP cloud
certifications.

· Familiarity with SRE practices (SLIs/SLOs/Error Budgets),
observability, and cost optimization (FinOps).

· Experience with compliance standards relevant to your industry
(e.g., PCI DSS for payments, HIPAA for healthcare).

· Core Competencies Technical Depth: Can engage on architecture,
APIs, data pipelines, cloud infra, scalability, and operational
readiness.

· Systems Thinking: Understands end-to-end flows and how changes
ripple across ecosystems. Execution Excellence: Drives predictability,
eliminates blockers, and ships outcomes—not just artifacts.

· Influence Without Authority: Builds alignment across teams
with different incentives.

· Decision Quality: Frames trade-offs with data; chooses
scalable long-term solutions.

· Customer & Business Focus: Links technical delivery to
measurable business value and user impact.

· Tools & Technologies Planning: Jira/Advanced Roadmaps,
Confluence, Azure DevOps, MS Project, Smartsheet, Miro.

· Engineering & DevOps: Git/GitHub/GitLab, Jenkins/Azure DevOps
Pipelines/GitHub Actions, Docker, Kubernetes.

· Cloud: AWS (EC2, EKS, S3, Lambda), Azure (AKS, ADO, App
Services), GCP (GKE, Cloud Run). Data/AI: Databricks, Spark, Kafka,
Airflow, dbt, Snowflake/BigQuery/Redshift, MLflow, Feature Stores.

· Observability: Prometheus, Grafana, New Relic, Dynatrace,
Splunk, ELK.

· Security/Compliance: Vault, Defender, Prisma, Okta, SonarQube,
Snyk.

· Collaboration: Microsoft 365, Teams, SharePoint, Power BI,
Slack.

· Success Metrics & KPIs Delivery Predictability: % milestones
met, variance to plan, lead/cycle time.

· Quality & Reliability: Defect escape rate, MTTR, change
failure rate, SLO adherence.

· Business Outcomes: OKR attainment, feature adoption, NPS/CSAT,
revenue/cost targets. Efficiency: Velocity trends, WIP limits adherence,
automation coverage, cloud cost per transaction.

· Risk & Compliance: # high-severity risks mitigated, audit
readiness, policy adherence.
















--
Thanks,
Sujaan Gurjar
Technical Recruiter| Empower Professionals
Suj...@empowerprofessionals.com |
100 Franklin Square Drive – Suite 104 | Somerset, NJ 08873
www.empowerprofessionals.com
Certified NJ and NY Minority Business Enterprise (NMSDC)
To subscribe or unsubscribe: https://send.empowerprofessionals.com/newsletter/subscribe/647186e8-bcb0-4f73-8f80-cb3daff9ad90