urgent need for Salesforce Sales Cloud and Service Cloud Location: 3275 Bennett Creek Avenue, Frederick, MD 21701. 100% onsite.
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Ritik Raj
11:10 AM (4 hours ago) 11:10 AM
to sush...@kksoftwareassociates.com
Salesforce Sales Cloud and Service Cloud
Years of Experience:
• 3–5+ years in Salesforce Sales Cloud and Service Cloud implementations
• 2+ years of hands on experience with Service Cloud Voice and Amazon Connect
Top 3 Required Skills:
1. Salesforce Service Cloud Voice (SCV) Configuration & Implementation :
(Including softphone setup, screen pops, call logging, Omni Channel routing)
2. Amazon Connect Integration with Salesforce
(Service Cloud Voice integration, call routing, IVR flows, CTI concepts)
3. Salesforce Sales Cloud & Service Cloud Expertise
(Declarative tools, security model, Flows, automation)
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