Strange fix to startup problems

[Roel De Coninck]

Dear all,

I had 2 big problems with spyder (windows7, 64 bit)

1) the program does not always start (I see a window popping up for a second, then it closes and nothing happens)

2) import sitecustomize failed

The first problem seemed to occur more often after spyder was closed down: restarting rarely worked.

Now I found a solution to that problem, that is very surprising to me: I right click on the shortcut to start spyder, and copy the target (looks like this:

C:\Python27\python.exe "C:\Python27\Scripts\spyder").  Then I go to a windows command window, paste and enter ==> spyder starts without any problem. Why would this work, but not by clicking on the shortcut?

I just thought I'd let you know.  I'm extremely delighted that this works, I hope the trick will keep on working in the future, or even better: that spyder would launch from the shortcut directly.

Regards,

Roel

[Roel De Coninck]

hm, I have bad news: even with the 'trick', it doesn't work now.  

So I started Spyder (v2.1.8), it started but import sitecustomize failed.  I closed spyder to try again, but then it didn't start anymore, neither way.

But the good news: using the windows console, it kept the messages, and so I can give you the error message in the screenshot added.

As you can see, there's a problem saving the .spyder.ini file.  

I can open the .spyder.ini file, and save it, so the 'w' options should be fine.  When I remove the file and start spyder again, I get exactly the same error message, but a new .spyder.ini is created in the right location.

I see not solution.  Am I the only one suffering from this issue?

thanks for your help,

Roel

[Pierre Raybaut]

Hi,

I see that you are a Windows 7 user: have you disabled UAC? (that is
almost mandatory when doing development on Windows 7)

-Pierre

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[Roel De Coninck]

Yes, UAC was disabled.

I found the solution, although it's probably only a workaround the problem:

I changed the userconfig.py file, and disabled saving to the .spyder.ini file like this:

def __save(self):

        """

        Save config into the associated .ini file

        """

        #this part of the script causes problems so let's try to save nothing at all

        #conf_file = file(self.filename(),'w')

        #self.write(conf_file)

        #conf_file.close()

        pass

Now, I can shut down spyder and open again without problems.  And it even looks like the import sitecustomize fails error is gone. 

Roel

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[Pierre Raybaut]

Well I really can't think of a reason why accessing this file is not possible...

Anyone has any idea of what's going on?

-Pierre

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[david camacho]

My solution for your two problems:

a) Change the properties of the spyder shortcut.
instead of
C:\Python27\Scripts\spyder.exe
use:
C:\Python27\Scripts\spyder.bat

b)Modify the script:
"sitecustomize.py"

changing at the top:
import sys
for:
from sys import sys

[parth shrotri]

Hi , I am very new to python dev.
I recently installed anaconda for windows 7 with 64 bit with python 2.7.7
Upon launching spyder I got following error in  '''import sitecustomize' failed; use -v for traceback''

Also I am not able to run any python script and getting error as NameError: name 'runfile' is not defined.

Can you plaese help.

Please find attached kernel console messages.

Thanks

[Carlos Córdoba]

Hi,

This error is usually generated because your Antivirus is too strict and doesn't let us open a port in your machine to send and receive data between Spyder and the local process in charge of running code.

You have two options here:

1. If you are using Norton, you need to uninstall it and install a different Antivirus (I couldn't find a way to change its behavior!). I'd recommend you ZoneAlarm.

2. Find a way to define a new rule for your antivirus to let Spyder to open internal ports. This depends on the antivirus, so I'm sorry for being unable to give you more detailed advice about it.


Cheers,
Carlos

El 20/06/14 10:34, parth shrotri escribió:

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[parth shrotri]

Thanks Carlos for giving the solution.

I am yet to try it.
I have avast antivirus installed.
Can you help me like how should I configure it to allow access to internal ports.

[parth shrotri]

Hi Just to try to resolve the antivirus problem , I disabled all the shield protection , including antivirus firewall , web protection and all.

 I restarted the spyder but , unfortunately I am still getting the same error.

  'import sitecustomize' failed; use ‑v for traceback
‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑
ZMQError Traceback (most recent call last)
C:\Users\PARTH\Anaconda\lib\site‑packages\spyderlib\widgets\externalshell\start_ipython_kernel.py in()
185 ipk_temp = IPKernelApp.instance()

Kindly help

I really want to use spyder asap.
Thanks

On Friday, June 20, 2014 10:42:37 AM UTC-6, Carlos Córdoba wrote:

[Adrian Klaver]

On 06/20/2014 06:00 PM, parth shrotri wrote:
> Hi Just to try to resolve the antivirus problem , I disabled all the
> shield protection , including antivirus firewall , web protection and all.
>
> I restarted the spyder but , unfortunately I am still getting the same
> error.
>
> 'import sitecustomize' failed; use ‑v for traceback
> ‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑
> ZMQError Traceback (most recent call last)
> C:\Users\PARTH\Anaconda\lib\site‑packages\spyderlib\widgets\externalshell\start_ipython_kernel.py
> in()
> 185 ipk_temp = IPKernelApp.instance()
>
> Kindly help

What version of Spyder are you using?

>
> I really want to use spyder asap.
> Thanks

--
Adrian Klaver
adrian...@aklaver.com

[Adrian Klaver]

On 06/20/2014 06:00 PM, parth shrotri wrote:

> Hi Just to try to resolve the antivirus problem , I disabled all the
> shield protection , including antivirus firewall , web protection and all.
>
> I restarted the spyder but , unfortunately I am still getting the same
> error.
>
> 'import sitecustomize' failed; use ‑v for traceback
> ‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑
> ZMQError Traceback (most recent call last)
> C:\Users\PARTH\Anaconda\lib\site‑packages\spyderlib\widgets\externalshell\start_ipython_kernel.py
> in()
> 185 ipk_temp = IPKernelApp.instance()
>
> Kindly help

Just realized there was an attachment in your original email. The issue
seems to be this:

ZMQError: Permission denied
runfile('C:/Users/PARTH/.spyder2/temp.py', wdir=r'C:/Users/PARTH/.spyder2')

So what user are you running Spyder as?

More importantly does that user have rights on C:/Users/PARTH/.spyder2/?

>
> I really want to use spyder asap.
> Thanks

--
Adrian Klaver
adrian...@aklaver.com

[parth shrotri]

Hi Adrian,

I am the only user using this machine and am the admin user.
I don't know why that permission error is coming.

Parth

[Adrian Klaver]

On 06/23/2014 08:39 AM, parth shrotri wrote:
> Hi Adrian,
>
> I am the only user using this machine and am the admin user.

So, is Spyder running as you or as a user you don't know about?

> I don't know why that permission error is coming.

Well, finding the answer will solve the problem:) I would start by
assuming nothing and actually looking at the permissions on the .spyder
directory.

>
> Parth
>


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Adrian Klaver
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