New update not working with MacOs

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Sitaram Kakumanu

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Aug 30, 2022, 11:59:35 AM8/30/22
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Hi all,

The new update released isn't working in my macOS. It is asking to terminate or visit website but not opening at all

Carlos Córdoba

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Aug 30, 2022, 12:02:20 PM8/30/22
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Hi Sitaram,

Are you using macOS 10.15? If that's the case, then you need to know that Spyder 5.3.3 is no longer compatible with that version because we're unable to keep producing an app for it. Now you need 11.0 at least to run it.


Cheers,
Carlos

El 29/08/22 a las 22:39, Sitaram Kakumanu escribió:
Hi all,

The new update released isn't working in my macOS. It is asking to terminate or visit website but not opening at all
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Sitaram Kakumanu

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Aug 30, 2022, 12:21:23 PM8/30/22
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Hi Carlos,

Im using MacOs 12.5.1

this is the error I am getting.
Screenshot 2022-08-30 at 9.43.52 PM.png               Screenshot 2022-08-30 at 9.44.14 PM.png

also when I am trying to install a shapely package, I am getting error that kernel not able to open. I have followed the instructions given in the video link of how to add a packageScreenshot 2022-08-30 at 9.50.00 PM.png
this is the error I am getting.

kindly help me through these two issues. Spyder is really a fantastic tool for engineers..

Screenshot 2022-08-30 at 9.43.52 PM.png
Screenshot 2022-08-30 at 9.44.14 PM.png

Carlos Córdoba

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Aug 30, 2022, 11:50:41 PM8/30/22
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Hi,

There was an error in our Mac app for 5.3.3, which unfortunately was not caught by our tests. However, we uploaded a new dmg with a fix, so things should be fine now.

Please download it again and let us know if it works for you.


Cheers,
Carlos

El 30/08/22 a las 11:21, Sitaram Kakumanu escribió:

Sitaram Kakumanu

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Aug 31, 2022, 9:06:19 AM8/31/22
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Yes Carlos, this is working fine now!! Thank you very much for such an amazing support.

Can you please help me with the kernel issue.
 Screenshot 2022-08-31 at 6.30.53 PM.png
when I am trying to install a shapely package, I am getting error that kernel not able to open. I have followed the instructions given in the video link of how to add a package.

Thanks,
Sitaram Kakumanu
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