1 Remote Access for LAPD Users Using Aventail SSL VPN About Aventail SSL VPN This document describes how to access the LAPD network remotely, using a technology called SSL (Secure Socket Layer) VPN (Virtual Private Network). The Virtual Private Network is a method of creating and maintaining a secure connection over the Internet using an encrypted tunnel. When you login to access the Aventail appliance, you can imagine that a tunnel is created from your computer into the LAPD network over the Internet service you are using. No one else is able to see inside this tunnel, despite it running over the public Internet, because its contents are encrypted. The SSL portion stands for the secure browser technology that underlies this VPN, using the web protocol, https. You will see that the web browser addresses used while you access the VPN are always prefaced by the letters https. To Access Aventail The most commonly used method to access the LAPD network using Aventail is by using your web browser. Typically, you can use your Internet-connected web browser (Internet Explorer, Mozilla Firefox or Safari) on either Microsoft Windows (XP or Vista) or Apple Macintosh (10.x). All you do is to enter the web address, into any browser to obtain the Aventail login screen. Once the Aventail Work Place site displays in your browser, you would access various Department applications by clicking on the links shown. Installation Tips You must be logged in as a system administrator on your computer. You may not be able to use Aventail on kiosk computers or those in hotel business centers that forbid the installation of personal software. Turn off any personal firewalls and pop-up blockers that are active on your computer, or configure them to allow Aventail software, and/or connection to the LAPD Aventail appliance. You should accept all requests for download and installation of Aventail software. Aventail is compatible with Windows 7. You can also use earlier versions of Windows, typically Windows XP or Vista. Note that certain LAPD applications, such as the Department s Infoweb page, are only fully compatible with Internet Explorer, and in the case of TEAMS II, only with Internet Explorer 6. For non-windows computers, you will need to have a version of Sun Java for a successful installation. Usually, you would find that at least one version of Sun Java is already installed.