Malwarebytes Premium Trial Download
Phillipp Schneeberger
Instead requires that you disable self protection, delete some update handler file, and then re-enable the self protection.. Until the next update, where this file will be recreated and you will have to do the whole procedure once more. Oh joy.
Both of these should be major nuisances for any end-user. I, for instance, would much rather just notice that my malwarebytes is out of date when I try run a scan, upgrade it then, and not have to think about deleting some tiles or deactivating the trial to avoid those cursed notifications that won't disable with the normal notification disabler. Please give us both the option to not install with the free trial activated like you used to, or allow us to purge every single last notification about updating/upgrading. I personally don't mind the free trial itself, it is the literal "please buy me" popup that I despise. I honestly don't think you're doing yourselves any favours either, since I think most normal users also despise the popups. As the end-user, you should have control over how you see your notifications, whether you want to be reminded once a month about your subscription, or if you never want to see anything until the moment it expires .
I have tried to duplicate your issue but so far I'm not getting these alerts. You can only get the Trial one time. Once your computer has run the Trial it won't run it again even if you do a clean removal and reinstall of the program.
The installation should have removed the instlrupdate folder from the C:\ProgramData\Malwarebytes\MBAMService folder. Check and verify that folder is not there. It is not found on my computer.
As you should not be running the Trial anymore the Self-Protection mechanism won't be running from a new free installation setting. However, the "Notify me when full version updates are available" will be on by default. Please turn that feature off (for your purposes)
When you say advertisements, do you mean the popup notifications that say "your trial is expiring" or simply the fact that within the GUI of Malwarebytes itself, there are several "upgrade now", "activate license" boxes, as well as panels that suggest you buy the premium version while running scans? In the second case there, I have no issues whatsoever, it's not a popup so it's fine. If it is the popup notifications, that means I won't be allowed to disable them?
On this computer it would appear that the Trial has never been run. The Trial will have alerts and no easy way to stop those. To prevent future alerts on this computer assuming you're not going to purchase I would go ahead and allow the 14 day trial to expire so that it will never run the trial on this system again.
Panels, Alerts, etc. within the program will continue during the Trial period. During the trial it may popup alerts outside of the program as well. Once that's over though and you've set it as above I don't think you should see those alerts anymore. There will always be advertisements within panels though. I don't foresee that feature being removed. On my own system it runs in free mode and I do not get those alerts but I do get the advertisements running in the panels.
So, I've been using malwarebytes since way before it became a proper antivirus, and I've always thought it enough to have that and windows defender as virus protection. Don't get me wrong, I absolutely love malwarebytes!
But on the topic of how many trials has been run on this computer, I can count at least five times. They have all come from when the software has needed to update from one version to another, where it would simply activate another trial period.
It's pretty old, now that I think about it (I only downloaded the other installer for safekeeping, I usually keep one malwarebytes installer, plus chameleon, on my computer) and since it's from before the "malwarebytes antivirus" time, maybe that installation is the reason why I kept getting new trials?
Yes, I found out how to disable it, but it's REALLY hard to find (Settings > Account Details > "Deactivate" button at the bottom). Most people are simply never going to find that unless they come on here and ask for help (as I did).
I have no objection to the developers wanting to make a bit of money, or upsell products. I don't even mind if the program (discreetly) invites me to upgrade to the premium version. But installing it onto my computer without permission and saying "You're HAVING this"... that just stinks!
While I'm here, there's a VERY confusing button on this page. It says "Notify me of replies" and next to it is some kind of sliding switch control, with an "X"on, but when you click the "X", it turns into a check. So does the x mean "click to deactivate" or does it mean "currently deactivated"? It's totally confusing. I think this is someone's idea of trying to be clever and re-invent the wheel. Why not just have a standard checkbox?
As for the "Notify me of replies" option, that checkbox is actually from our forum host, not something we've done ourselves. By default that option is disabled, and when you slide it, you get a green box with a checkmark in it. When the slider is green, that means the notifications are enabled. This is another piece of feedback we can relay to the proper teams as well. Thanks
I downloaded free version free 2 days ago . All it is showing is 14 day free trial. What happens when 14 days are up? Is there still a free edition that will be working or does it just stop. A con to get you to use it and automatically graduate to premium. I used a different system before and got charged for the trial. Dont want anything to happen like that!!
After the 14 day trial is over, the Premium version will convert to the Free version. You will no longer have active protections, however you can still perform manual scans and remove any malware that Malwarebytes finds. There will always be a Free version available.
I am not sitting on a sidewalk, there's no cardboard sign in my lap, my palm is not up in the air for a handout. So if you push a banknote in my hand and then have the gall to say I have to return it in 13 days, I'm going to crumple it up, drop it on the floor and go about my day.
If you really don't want the trial then instead of going through and disabling all of the Premium features, you may instead simply deactivate the trial which will completely eliminate all of those features via a single control. Instructions on how to do so can be found in this support article.
With that said, the idea of the free trial is simply to allow free users to take the Premium version for a test drive to see how they like it in the hopes that they might decide that it is worth purchasing, which many of them do (though not all of course, which is why an option to deactivate the trial exists in the first place as it was deliberately put there by Malwarebytes' Developers to allow users the choice to terminate the trial if they prefer to remain using just the free version/features). The decision of whether or not to use the trial or to purchase a license/subscription is entirely up to the individual. The trial simply allows everyone to see first-hand what the Premium version has to offer so that they may make an informed decision about whether or not to purchase the product. The reason trials are periodically reset is due to the fact that as new versions are released and new features are added, much can change with regards to what the Premium version has to offer, so users who perhaps have continued to use the free version for a long time may reassess that decision in light of the changes that have been made in the most recent release. This is especially true when a new major component to protection is added for example or when the UI has undergone a large scale change.
That is a perfectly good explanation, and in full disclosure I can now recall that I've used the deactivation setting in the past - after looking it up online, because it wasn't clearly offered on the dashboard. I suppose today I just didn't have the patience to look it up again, so I went Neanderthal instead and just stomped all over the real-time protection features. Which, and this is not a minor detail, were indeed clearly shown and highlighted on the dashboard, probably as they are the primary point of the trial version.
I am offering this report of my own admittedly ridiculous actions as a voluntary set of user behavior data, for Malwarebytes to maybe take into account in future marketing decisions. I don't intend to turn this into some entitleder-than-thou crusade as I'm fully aware that the free version is, well, free. Duh. I am deeply thankful for living in an era when highly useful tools are offered by people far smarter than myself, either for free or in exchange for frankly hairthin inconveniences like some advertising here and there.
However (you knew the "however" was coming, it always comes after the dude goes on a tirade on what a happy camper he is), I am also a stickler for offering users clear options and respecting their decisions. Failing to ask if I want the trial version before installing the update is a breach of that. Failing to offer a one-click option to deactivate the trial version once installed is another breach.
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