Job Title: ServiceNow QA Test Engineer
Location: Columbus, OH (Need Locals)
ONSITE
No H1B
Job Description:
Role Overview: We are seeking a detail-oriented ServiceNow QA/Test Engineer to lead the quality assurance and testing efforts for a large-scale public sector ServiceNow platform. This role ensures that all platform enhancements, upgrades, and custom applications are defect-free and compliant with rigorous government security standards.
The successful candidate will be responsible for the end-to-end testing lifecycle, from creating comprehensive test plans to executing automated and manual tests within a FedRAMP-authorized environment.
Key Responsibilities:
Test Strategy & Planning: Develop and execute comprehensive test strategies, test plans, and test cases tailored for ServiceNow modules (ITSM, ITOM, CSM, etc.).
Automated Testing (ATF): Design, build, and maintain automated test suites using the ServiceNow Automated Test Framework (ATF) to ensure regression testing is efficient and thorough.
Functional & Regression Testing: Conduct rigorous manual functional testing of new features and thorough regression testing during platform upgrades and patch cycles.
Security & Compliance Validation: Verify that all platform configurations adhere to specified security controls and data privacy requirements consistent with FedRAMP standards.
Defect Management: Identify, document, and track software defects to resolution. Work closely with the Development and Architecture teams to perform root cause analysis.
User Acceptance Testing (UAT) Support: Assist the Business Analyst in preparing UAT scripts and provide technical support to government stakeholders during the testing phase.
Performance Testing: Monitor platform performance during load testing to ensure the environment remains responsive under enterprise-scale usage.
Required Qualifications:
Experience: 4+ years of dedicated Software Quality Assurance experience, with at least 2 years focused specifically on the ServiceNow platform.
Technical Mastery of ATF: Proven experience implementing and managing the ServiceNow Automated Test Framework (ATF).
Testing Methodologies: Strong understanding of Agile/Scrum methodologies and the Software Development Life Cycle (SDLC).
Tools: Experience with defect tracking tools (Jira, ServiceNow Agile/Test Management) and automated testing tools (Selenium, etc., is a plus).
Onsite Commitment: Ability to work onsite in Columbus, OH, 5 days a week.
Preferred Qualifications:
Public Sector Experience: Prior experience testing systems within a state, local, or federal government framework.
Security Mindset: Knowledge of accessibility standards (Section 508 compliance) and security testing protocols.
Certifications: ServiceNow Certified System Administrator (CSA) and/or ISTQB Certified Tester.
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Job Title: HR System Technical Project Manager
Location: Miami, FL (Need Locals)
ONSITE
No H1B
Job Description:
Industry: Travel/Vacation
Must have extensive experience with SAP SuccessFactors
HR Technology Strategy & Ownership
Own the end‑to‑end HR systems and applications portfolio, including SAP SuccessFactors and custom-built HR solutions, ensuring alignment with enterprise HR transformation objectives.
Execute against the HR technology roadmap, balancing innovation, stability, scalability, and regulatory compliance.
Partner with HR COEs to translate business requirements into technology-enabled solutions across the employee lifecycle (Core HR, Talent, Learning, Recruiting, Compensation, Workforce Management) and making sure they feel supported.
Qualifications, Knowledge and Skills:
12+ years of HR technology experience, including 3–5+ years leading enterprise teams in HR systems, HRIS, or HR transformation roles.
Deep hands‑on experience with SAP SuccessFactors across multiple modules; experience supporting or governing custom HR applications strongly preferred.
Proven leadership of large-scale HR system implementations and transformations, from concept through stabilization.
Strong command of SDLC, Agile/Scrum, and formal project/program management methodologies (PMP, SAFe, or equivalent preferred).
Exceptional ability to operate at both strategic and execution levels, influencing senior HR leaders.
Demonstrated success managing ambiguity, complex integrations, and cross‑functional operating models.
Excellent communication, stakeholder management, and decision‑making skills.
Skilled in customer-facing activities covering data preparation, cutover support, timeline management, and documentation preparation
Experience working with current HR Technology platforms (e.g., Success Factors, Salesforce etc.) as well as legacy solutions
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Job Title: Digital Operations Lead
Location: Miami, FL (Need Locals)
ONSITE
No H1B
Job Description:
Industry: Travel/Vacation
The Lead, Digital Ops oversees the reliability, scalability, and performance of the organization’s IT Digital platforms, including cloud environments with focus on SAP Hybris Commerce Cloud
Key Responsibilities:
Maintain high availability and stability of digital commerce and API platforms.
Lead monitoring, incident response, and root-cause analysis.
Support and optimize SAP Hybris and Graph-QL services in production.
Partner with engineering teams to improve system reliability and performance. nage service-level agreements.
Core Skills Needed:
SRE Intermediate
SAP Hybris platform
GraphQL services
Cloud, observability, and automation
Qualifications:
Bachelor’s in Information Technology, Engineering, or related field.
10+ years in digital operations roles
Proficiency in commerce platforms (SAP), Microservices, API (Graph-QL) cloud platforms (AWS, Azure), and SRE Ops practices.
Strong problem-solving and incident management skills.
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Job Title: HR Product Owner
Location: Miami, FL (Need Locals)
ONSITE
No H1B
Job Description:
The ideal fit is a Technical PO with SAP Success Factors exp who can also help document system designs, help with configurations , and also help with Testing
10+ years of experience in product management, HR technology, or enterprise systems delivery
Deep experience with SAP SuccessFactors and/or HRIS platforms
Experience leading HR transformation or digital transformation initiatives
This role operates at the intersection of business strategy, product management, and technology delivery, ensuring solutions are aligned to enterprise priorities, scalable, and deliver measurable business value.
Support and Execute against the product vision, strategy, and roadmap for HR platforms (e.g., SAP SuccessFactors, case management, custom applications)
3–5+ years of people leadership or team oversight
Proven track record delivering complex, enterprise-scale technology solutions
Build strong partnerships with HR COEs, business leaders, and IT stakeholders