Next go to: Central Admin > Business Rules > Agenda. Agendas must be configured for every unique step of routing. In other words, an Agenda must be configured individually for each Chair/AVP, Dean/VP, but once the disparate routes come together at SPO (after the Dean/VP signs off), only one Agenda is required for the rest of the route (SPO > Provost > CFO).
Next go to: System Admin Portal > Maintenance (tab) > Shared > Unit Administrator. This is where you configure folks for the People Flows configured with groups (i.e.: SPO Group) and/or roles (i.e.: DEAN_VP, Alternate Approver, etc.). Manage each unit's Approvers, Alternate Approvers, Admin FYI in the Unit Administrator table for the given unit. In the Unit Administrator table you can search by a unit to see the current setup users in each of the below roles. If you need to remove simply use the 'delete' option and if you need to add a new record use the 'create new' option and select the appropriate Unit Admin Type per below, name of the person, and the appropriate unit.