We are happy to inform you about the release of the software updates to fix all the versions of the affected Zoomtext products . You can download the software updates, at: http://www.aisquared.com/CertificateFix.
Affected Ai Squared Software Products
When attempting to start the following Ai Squared software products, the product will fail to launch and display a Windows error message: "A referral was returned from the server"
ZoomText Magnifier versions 10.10.8 through 10.11.6
ZoomText Magnifier/Reader versions 10.10.8 through 10.11.6
ZoomText Fusion versions 10.11.1 through 10.11.5
ZoomText Keyboard versions 4.0.0 and 4.1.0
Window-Eyes versions 9.5.1 and 9.5.3
When attempting to start the following Ai Squared software products, the product may launch even though the certificate has been revoked. Anti-virus utilities may detect the invalid certificate and block the software from running.
ZoomText ImageReader version 1.2.16106
ZoomText Voices (language packs) version 1.0.1.4693
Vocalizer Expressive v1.3 (for Windows Eyes) version 1.3.0.13329
You can find which version you have by going to “Help” and “About ZoomText”
Warning When Disabling Security Options
Ai Squared strongly recommends against disabling these security options. Various websites provide steps for disabling Windows security options with the expectation that unsigned software executables will start and run. Disabling these security options will not fix these problems for the ZoomText and Windows Eyes products and may compromise security and protection from malware.
Conclusion
We apologize for the inconvenience this issue has caused you, but assure you Ai Squared are doing everything possible to rectify this matter as soon as possible. To minimize downtime, we encourage you to update your software as soon as possible.
If you have questions or require assistance resolving this problem please contact Quantum on 1300 791 777.
| 
