Can 39;t Crack An Egg With One Hand

[Osman Briseno]

Same issue here, and it annoys me so much. Hand tool hotkey (H) is not as usable as the spacebar is. Moreover, even if I use a hand tool, I must press space+ctrl for zoom. Thus, I should press one more key (H), to do the same thing, I could do earlier without it.

Check your space bar one more time, it might be sticking. My MacBook Pro has a spacebar that sticks just a tiny bit every once in a while and it causes exactly the problem you are describing. The space bar is a short cut for the hand tool and while you can select other tools, it will always immediately revert to the hand tool as soon as you move your mouse back over the document.

I tried removing my preferences, restarting my computer, running an update to 8.0.2, and restarting InDesign. I still can't use the page tools. My situation is using CS6 not via CC and running bootcamp with Windows 7 on a Mac. I haven't had any issues with Photoshop, but I'm completely dead in the water with InDesign. (EDIT) Peter, your comment on September 14th fixed this. Thank you.

The same thing is happening to me. I'm on a MacBook Pro Retina, running bootcamp with Windows 7. While I'm on the Windows side I'm not able to select any of the tools. Keyboard shortcuts work, but I'm not able to select most tools with my mouse. I can't seem to trash my preferences, but even when I restart I'm still unable to select the tools.

I hd the same thing happen and I'm on an imac in Mountain Lion. Thank goodness you guys posted this and I was able to trash my preferences. I will be reporting this as well. The more people who do that, the quicker they will be to fix the bug. By the way, in case anyone reading this doesn't know or remember, to delete preferences on a mac you hold down shift+control+option+command while starting InDesign and you will get a prompt asking if you want to delete the preferences.

Thanks Sohcoh... You alleviated a large amount of stress off my shoulders... I came here bc 50% of the time I click on a drop down menu or a file in the timeline it would select the one, 3 down... or change the order automatically and wouldn't allow me to use the drop down menu at all.. Even setting points with the roto tool was useless. It was like the cursor was offset vertically by an inch on the screen. I was freaking out as I have a deadline approaching quickly and this video Im making is set to premiere at a comic con...

I am on a MacPro 2x2.4 Quad Intel Xeon, 8gb, 10.7.5 and using CC. I have this problem in all of the CC programs. My colleague is running Mountain Lion with CC and is also experiencing the same issue. This has been going on for a while. Also, besides the cursor not responding to any tool selection, the cursor will just dissapear and I have to click anywhere else but within my working document in order for the cursor to reappear. This is not acceptable Adobe. We pay a lot of money to use your programs and now with the new subscription plan we will be paying basically till we die just to make a living. Fix the bugs so that I can keep working efficiantly and in turn make enough money to eat and keep paying you.

Same thing happens on my Mac Pro running Mavericks. This is the third time in less than a week. Going to restart now. If that does not work, will throw away preferences. Really cuts down on productivity. As I am paying a monthly fee (as we all are now) this is a bit more irritating than owning the discs. Will report the bug.

Not sure if this is the same issue... I have something similar happening in Illustrator and Photoshop once in a while. I'm on Windows 7, and I sometimes get stuck on the brush tool (Photoshop) or some unknown tool with a cursor I've never seen before in Illustrator. I can select other tools, but the cursor stays on brush and only performs the brush action. Restarting Photoshop fixes it.

Today, this happened to me as well. ID-CS6 tools would always revert to the Hand Tool, even after quitting and reopening ID. Based on the earlier posts here, I literally banged on the keyboard a few seconds and sure enough, the tool selections returned to normal. I didn't trash the prefs. Strange.

I have an update regarding the problem I was having. I think I have figured out what was causing it. I use a Wacom Bamboo tablet in conjunction with my mouse, and sometimes if I let the pen go limp in my left hand, the eraser end can dip and approach the tablet close enough to be registered. If this happens at the same time that I'm using the mouse with my right hand, I get stuck in weird cursor land in both Photoshop and Illustrator. Previously the only way out of it was to restart the application. But I've now noticed that if I bring the stylus eraser near the tablet while using the mouse, the cursor will revert and behave again.

Same here. I work with Photoshop, Illustrator, Flash and After effects. It happens in all of them and its very annoying. Im constantly having to hit the space bar to get rid of it. I think its a MAC issue because I have problems with it outside of software. In the finder window, I'd get things to happen as if I was hitting the space bar and clicking like tabbed windows and such. Also, the undo button seems to get stuck as well, So when im in photoshop or flash, I have to undo a couple times to no avail, then I'd hit the spacebar, or click the screen on my wacom, then I can undo, like im re-initializing the window im working in, even though im already working in it. Sucks to do digital painting and have issue everytime you make a stroke and want to hit undo.

Well, I get these issues with Adobe CC on my macbook pro as well as my Imac at home. Same issues, different computers, different keyboards. So I'm just mind boggled and don't really want to go into a sort of A/b testing of both machine to figure it out. Just frustrating. I've had my laptop checked at the Apple store and it seems to be ok, only 5 months old, my computer at home is about 9 months old. So I think I'll just give up and get used to it.

This has been happening to me since I updated to Adobe CC 2014 about 3 weeks ago. It happens an average of about 4 times a day across the board only in the three Adobe apps I use every day: Photoshop, Illustrator, and InDesign. I have no problems with my space bar or tools auto-switching in any other application.

Finally went in and did Command + Tab + Q to all open applications, with Muse being the last.
Restarted Muse...and bingo...all is well. Some sort of conflict for sure. Only thing I had open was email, browser and Muse.
Adobe and Apple used to be tied at the hip, what gives?

Yes, this is an intermittent problem between Adobe and Apple: InDesign CS6 getting stuck in the hand mode. This happens to me when I am working by remote desktop using Screen Sharing. The cursor turns to a hand tool and you can't change it.

I stumbled upon a quicker solution (to restarting, etc.) by depressing the Control-Command-Spacebar keys cumulatively in succession. (I just happened upon this out of frustration--it is an old PageMaker toggle sequence.) When I clicked on the screen after doing this, the hand reverted to the pointer. Sometimes you may have to click on the pointer in the tool palette first before the sequence to make it revert.

I would like to see if this trick works for others. I see on another forum posting about Adobe CC that many people are experiencing this problem there as well. An Adobe moderator has listed the posting as "correctly answered" and solved that the issue is not an Adobe issue (rather bad keyboards, etc. etc.). But it still remains a problem with many Apple users of Adobe products. (It has only happened to me with Adobe products...no other vendors...both in Mavericks or Yosemite.)

I too am having trouble with getting stuck on the hand tool. I work on a couple different systems. One is a macbook pro regina with a thunderbolt display and also an iMac with a thunderbolt display. I use a Wacom tablet. I have called tech support every day for the last week. They reset my preferences and I'm running for a few hours then it's back.

Thanks for posting in the Lucidchart community! Most other users encountering this or similar problems have been able to restore the drag functionality by refreshing the page or by logging out and then logging in to their Lucidchart account. If neither of these resolves the issue it is also worth testing the following:

Thanks for posting in the Lucidchart Community! I'd love to take a closer look at the issue you're seeing so I've reached out to you via email. If anyone else encounters this problem please try the steps included above. If you continue to experience the issue please follow up in the thread so that we can take a closer look. Thanks!

This happened to me today and hand tool somehow enabled and I was not able to drag/resize any of the objects in my diagram. There does not appears to be an option to disable it but I think I somehow disabled the hand tool after I try map one of the objects to another...

Thanks for posting on this thread. Just to recap- the hand tool should appear if you right-click and hold or if you press and hold the space bar on your keyboard. You should see the regular cursor again if you release the right click or space bar.

Thanks for posting and apologies for the trouble. If you've tried the troubleshooting steps detailed above and are still experiencing the issue will you please follow up in the thread with the information Chase outlined so we can take a closer look?

Can you try the steps outlined in Chase's response at the top of this thread to see if that clears up the issue? If the issue is not resolved please follow up in the thread and include a screenshot of the issue and a screenshot of the associated Javascript Console output after reproducing the issue so we can take a closer look.

I have found what triggers the "stuck hand tool" issue for me. It is after triggering the "Find and Use Features" search window with "Cmd+Spacebar". If I simply click away from the search window the cursor is stuck on the hand tool. Hitting "Spacebar" again returns the cursor to the normal selection tool.

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