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Hi Ken, Thank you for reaching out to us.
Regarding your query, we have the Navman 150 SAFETY and MiVue 770 SAFETY devices if you prefer a model that does not have a rear camera. For the list of the features, please refer to the links below:
If you have followed the steps above and you need further assistance, please contact our email support team at pcnsup...@navman.com.au and provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase.
The MiVue 850 Dual Camera comes with a separate main unit (front) and a rear camera. The rear camera is connected wired to the front camera for you to see what is being recorded behind you. There is a switch icon on the main unit for you to have a bigger view of the rear camera or vice versa.
Once you connect the rear camera and start recording, the screen displays the picture-in-picture (PIP) mode. You can switch the front and rear camera images by pressing the button for the camera with switch arrows (usually at the bottom).
Hi Paul, Sorry to know about that. The first thing I would suggest is to perform a hard reset on the device by poking the shutdown button beside the USB port (on the top of the device) to shut down the device. Leave the device off for 5 seconds then press and hold the Power button to turn it on.
Hi Matt, We are sorry to know that your device is having the same problem. If you have the same model which is Mivue 850, please try to update the firmware. You may refer to the link below for the steps:
If the problem persists, may we know if your device does not have any recordings on the SD card by checking the file playback on the device/Mivue Manager, but you may access them on your mobile phone via MiVue Pro app?
The error is a fault with the SD card. To resolve this, we have to make sure that the SD card used is compatible with the device. For the list of recommended SD cards, please refer to the link below:
external link
You may also need to update the firmware of the device. The latest firmware update can be found on the link below:
external link
The latest firmware version is VBR72.57.B292.BA1WD.01 which you can check by going to Menu>Settings>Version.
With regard to your concern, please try to perform a hard reset. For the steps, please refer to the link below: external link
You may also need to update the firmware. The latest firmware can be downloaded on external link .
Please refer to the link below for the Tyre Pressure Monitor Installation Guide:
external link
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again. You may need to copy the whole link (do not click) to be directed to the correct page.
If connected to a Smartbox, all NAVMAN dash cameras will continue to record like normal when the car is turned off. However, since your device comes with a parking mode feature; this enables the device to enter a hibernation state (constantly recording a short buffer to the internal memory but not to the SD card) and will only save to the SD card once motion in the field of view is detected and/or the G sensor is activated, thus using less power and memory card storage.
It is also possible that your device only goes to LCD standby when in parking mode. To check this, kindly go to Menu > System > LCD Standby > Select Always On, 10 Seconds, 1 minute or 3 minutes or HUD.
To properly set up the parking mode feature, you may click the link below the steps.
external link
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again
Hi Paul M., If connected to a Smartbox, all NAVMAN dash cameras will continue to record like normal when the car is turned off. Since your device comes with parking mode feature; this enables the device to enter a hibernation state (constantly recording a short buffer to the internal memory but not to the SD card) and will only save to the SD card once motion in the field of view is detected and/or the G sensor is activated, thus using less power and memory card storage.
To know more about the parking mode, please click the link below:
external link
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again. please copy the link and paste it to your search bar.
Hi Kim, I am sorry to hear about the issue you have encountered. To help you resolve this, simply go to our FAQ site here: external link for the steps on how to troubleshoot this kind of problem.
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
I am trying to watch my dash cam footage on my computer but all the videos have no sound and I am unable to see the kilometres recorded at the time of driving. I can't figure how to get the sound to work on the videos outside of the dash cam itself. The dash came has the current kilometres on the screen while driving - is there a way for that to show on the recording too?
Hi Bree, You will need to use a MiVue Manager when playing back the recorded videos on a computer to get the sound to work and the speed to appear on the footage. You may refer to the link below to download and install the latest MiVue Manager.
Edit: Even the 'Australia Tax" does not seem to be excessive as RRP was $199 at the store, but the internet price seems to be around $US 189 plus shipping? for that model and $US 124 for the 338 model.
The camera itself is working well,and the 1080p resolution plays well on my screens but I do not understand why the alleged 720p files at the 120 degrees 'wide angle' are substantially larger than the usual 1080p files as saved on the camera in H264 MOV format.
I have spent about a month trying to find out from Navman why the advertised 'smaller' 720p 120 degree recorded files are in fact much larger than the base 1080p files recorded to the memory card for the MiVue 358.
their FAQ is obviously wrong but it doesn't really change things for you, has been mentioned already that the higher bitrate in 720p is responsible for the larger file sizes, if you are seeing artifacts in 1080p recordings then lowering the bitrate in 720p mode would very likely do more of the same so that could create issues as well
to get what you want you would either need adjustable bitrate or a DVR that's based on the A2S60 chipset that doesn't have this wide view mode setting when using 720p mode like your A2S70 chipset camera uses
adjustable bitrate is possible in firmware, whether they would accommodate your request though is another matter, if they hear from more users complaining of the same issue perhaps they'd look into it, who knows, don't ask, don't get, so no harm in giving them a try
I'm not so sure it's that inappropriate, it is actually capable of higher bitrates, 720p on my cam is shot at higher bitrate than yours, around 10% higher, my 1080p is 50% higher than yours though, I actually think it's more about a reduced bitrate for 1080p, the logical reason for doing this is to support slower cards which is what I suspect they have done as a tradeoff
What does intrigue me is that 720p in playback from most sources seems to approach its peak viewabilty at about 5000 KBS, and it seems that anything more is wasted on 1920x1080 screen playback.... so why does the Mivue 358 insist on recording at about 10,000 KBS for the 720p resolution which actually demands half of that?
I will accept it for what it is and walk over the molehill before it grows to become an imaginary mountain. :)
I think if it works reliably and gives a good quality result then that's the most important, like it for what it is and don't worry about what it isn't, if a firmware update becomes available later that improves things then consider that a bonus
For your first example, the file size they are quoting (71 Mb/minute) is probably for a static camera showing no movement at 720p. When the camera is used to capture motion (and that is what it is designed to do), the file size increases dramatically to at least 78 Mb/minute.
Second example: The 358 does does not do VGA. The choice is either 1080p or 720p. despite what it says on the FAQ.
In both those resolutions you only have the choice of 3 or 5 minute clips.
The changeover on those clips is seamless to the observer.
As far as I can see, it has fewer problems than some of the much more expensive camera's, ie, it doesn't overheat, doesn't suddenly stop working, number plates are readable (in 1080p) and it is quite unobtrusive when set beside the rear-view mirror.
Thanks for the info. I assume it's seamless when played on the Mivue, but what happens when you want to transfer it to a pc? Can you join the separate files to create one file? I want to be able to edit the file(s) created by the camera and keep the parts that are of interest to me in one file.
Pretty impressed with mine. First purchase of a recorder so i don't have anything to compare it to, however. The cord fits bloody well between the windscreen and the frame and is pretty much out of sight. I could only fit it high up next to the rearview mirror though, so it doesn't look as well hidden as those that sit in front.
One thing though, when set to 720 mode, it seems to have a wide-angle fish-eye effect (which is good IMO as more detail from the sides is captured, even if it looks weird). However, when in 1080, whilst things certainly look clearer, it has cut down the viewing area on the side quite a bit, and the fish-eye effect disappears. Is that normal?
I feel like a Russian now! but now with peace of mind that if any stupid shit happens, or an accident etc., seeking witnesses (and having them tell the truth or not inventing memories) won't be a problem.
Thanks, I've now set the sensitivity to low. I can't work out why it was right on the 5 minute mark though, as it seems rather unusual to have simply recorded a 5 minute segment as emergency :s and then plodded along recording normally.
Edit: I have G force sensitivity set to Medium and it has only put a couple of files into Emergency over the last 3 months. One of those was because I double clicked the startup with fat fingers. (I run mine on manual rather than auto startup).
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